Business Operations Program Manager

As a Business Operations Program Manager at Woven by Toyota, your primary responsibilities include partnering with the CFO to identify areas for improvement, proposing initiatives to enhance organizational efficiency, defining yearly objectives, and facilitating leadership meetings. You will also track progress on objectives and build a culture of operational excellence across Global Operations.

To qualify for the Business Operations Program Manager position at Woven by Toyota, candidates should demonstrate program management skills, experience in strategic planning, and the ability to navigate complex stakeholder relationships. Excellent communication skills in English and Japanese are crucial, along with a strong background in operational management.

The work environment for a Business Operations Program Manager at Woven by Toyota is hybrid, allowing for both in-office and remote work. This flexibility empowers you to manage your workload while contributing effectively to the team and fostering innovation within our global operations.

Woven by Toyota supports the professional growth of Business Operations Program Managers through various initiatives, including in-house training programs focused on software and language studies. We also offer competitive salaries and unique benefits to ensure our team's ongoing development and well-being.

At Woven by Toyota, a Business Operations Program Manager has numerous opportunities for career advancement within the organization. As you demonstrate success in project management and operational excellence, you may find pathways to higher leadership roles or specialized positions, allowing you to further your impact within the company.

When answering this question, focus on specific projects you've managed in a global context. Highlight your ability to coordinate across different teams, manage diverse stakeholder expectations, and implement successful initiatives that align with corporate objectives. Be sure to mention relevant metrics to showcase your impact.

Discuss your approach to conducting assessments of current processes, utilizing metrics and feedback from team members. Emphasize the importance of data-driven decision-making and your ability to propose actionable solutions that enhance operational efficiencies, ultimately aligning with organizational goals.

When answering, provide a specific example illustrating your facilitation skills. Highlight how you prepared for the meeting, managed differing opinions, and worked to create a constructive environment where all voices were heard, leading to a positive outcome or resolution.

Explain your prioritization strategy, mentioning techniques such as the Eisenhower Matrix or other frameworks you use. Discuss how you assess project urgency and importance, and your experience with adjusting priorities based on evolving business needs while ensuring all stakeholders are informed.

Share examples of KPIs relevant to your previous roles that align with operational goals, such as project completion rates, budget adherence, or customer satisfaction scores. Explain how you utilize these KPIs to drive enhancements and maintain accountability within your team.

Emphasize the importance of cultural awareness and sensitivity in your communication style. Share how you've adapted your messaging to suit diverse audiences, ensuring clarity and understanding while fostering collaboration across various cultural backgrounds.

Discuss strategies you implement to maintain team engagement, such as regular check-ins, fostering open communication, and creating an inclusive environment where team members feel valued. Highlight any tools or techniques you use to celebrate achievements, no matter how small.

Talk about your proactive approach to networking, sharing methods such as attending cross-functional meetings, leveraging social platforms, or initiating informal discussions with colleagues. Emphasize the importance of fostering genuine relationships that can facilitate collaboration and knowledge sharing.

Provide a detailed account of a specific idea that you successfully implemented, outlining the steps you took from conception to execution. Highlight your strategic planning, collaboration with stakeholders, and the measurable results achieved to illustrate your impact on the organization.

Identify potential challenges such as ambiguity in expectations or interdepartmental communication issues. Discuss proactive strategies you've used to mitigate such challenges, like establishing clear communication protocols or regular feedback mechanisms, demonstrating your preparedness for the role.