Senior Union Paymaster I

As a Senior Union Paymaster I at Wrapbook, your responsibilities will include processing incoming union payroll, verifying calculations, managing timecards, and ensuring compliance with federal, state, and collective bargaining agreements. You will interact with clients, address payroll queries, and set high standards for service levels. Additionally, you'll be expected to collaborate with our product team to continually evolve the payroll platform to better meet customer needs.

To qualify for the Senior Union Paymaster I position at Wrapbook, you should have a minimum of 5 years of experience in the entertainment payroll industry, a clear understanding of collective bargaining agreements, and excellent communication skills. A four-year college degree is ideal, along with strong time management and PC skills. Your ability to work both independently and as part of a team is crucial for success in this role.

Wrapbook maintains a high standard of payroll processing accuracy—95% or better—by employing experienced Senior Union Paymasters who meticulously verify system calculations and hand break timecards according to standard operating procedures. Regular checks alongside the manager and the team lead further solidify the accuracy before releasing payrolls for projects, ensuring that clients receive the best possible service.

The Senior Union Paymaster I role at Wrapbook is pivotal in managing production payroll for clients in the entertainment industry. This position not only ensures smooth payroll processes but also enhances client relationships through exceptional service and problem-solving. By staying updated on industry standards and union contracts, the Senior Union Paymaster contributes significantly to the accuracy and efficiency of payroll management, which is essential for the success of productions.

Joining Wrapbook as a Senior Union Paymaster I comes with a host of benefits including unlimited paid time off, health and dental coverage, the flexibility to work remotely from anywhere in the USA and Canada, and financial support for setting up your home office. Additionally, you'll have opportunities for professional development and a supportive environment that values your contributions.

Yes, the Senior Union Paymaster I position at Wrapbook is a remote role, allowing you to work from anywhere in the USA or Canada. This flexibility is part of our commitment to creating a work environment that fits your lifestyle while still delivering excellent service to our clients.

Wrapbook fosters a creative and inclusive workplace culture for all employees, including Senior Union Paymasters. We encourage collaboration, value diverse perspectives, and prioritize a harassment-free environment. Our team is composed of experts from various backgrounds, allowing for a wealth of knowledge that benefits both personal growth and overall company success.

When answering this question, highlight specific instances where you've managed payroll, focusing on your understanding of collective bargaining agreements, how you ensured accuracy, and any challenges you overcame in the process.

Discuss your time management strategies, such as creating to-do lists, setting deadlines, and leveraging technology for organizational purposes. Mention how you adapt to shifting priorities to meet client needs effectively.

Identify a specific challenge you anticipate, such as keeping up with changing regulations or dealing with complex payroll discrepancies. Then, discuss how you would address this challenge and ensure compliance and accuracy in payroll processing.

Illustrate your approach to client service by discussing communication strategies, your ability to understand client needs, and proactive problem-solving techniques you use to address issues before they escalate.

Talk about the resources you rely on, such as industry publications, online forums, webinars, and networking with professionals. This shows your commitment to continuous learning and compliance in your role.

Share a specific example that demonstrates your analytical skills and initiative. Focus on how your improvements increased efficiency or accuracy and any measurable outcomes that resulted.

Discuss the payroll software programs and tools you have experience using. Highlight any particular features you find valuable for simplifying the payroll process, as well as your adaptability in learning new systems.

Emphasize your ability to remain calm under pressure and discuss time management strategies you employ, including breaking tasks into smaller steps and prioritizing based on urgency and impact.

Explain that teamwork is crucial in payroll processing, especially when syncing between departments. Share how you collaborate with team members and other departments to ensure everything runs smoothly and accurately.

Your answer should reflect knowledge of Wrapbook’s mission and values, and how they resonate with your career goals. Discuss your enthusiasm for working in a tech-driven environment that prioritizes creativity and innovation.