HVAC Install Manager

The HVAC Install Manager at Wrench Group is responsible for driving the installation department by training and developing field technicians, maintaining operational excellence through proper inventory control, and ensuring customer satisfaction. This position demands overseeing all subcontract charges, addressing escalated customer concerns, and managing key financial objectives such as gross profit and operating profit.

To qualify for the HVAC Install Manager role at Wrench Group, candidates should have a minimum of 5 years of experience in residential HVAC systems design, installation, and maintenance. A Class B HVAC Contractor License is required (Class A preferred), along with strong leadership skills and the ability to communicate effectively in both English and Spanish. A high school diploma is necessary, though a Bachelor's degree is preferred.

Wrench Group is dedicated to the growth and professional development of its employees. As an HVAC Install Manager, you will benefit from continuous training, mentorship, and career support, all while working to develop a culture of performance excellence within the team, providing substantial advancement opportunities.

As an HVAC Install Manager at Wrench Group, you can expect an attractive benefits package, which includes market-value compensation of $90,000-$100,000/hr, a bonus plan, a company vehicle, and various insurance options including health, vision, and dental. You'll also receive generous PTO, a 401K retirement plan with company match up to 30%, and various special program options such as FSA and EAP.

Yes, substantial experience in managing residential HVAC installations is essential for the HVAC Install Manager position at Wrench Group. Candidates should possess at least 5 years of relevant experience to ensure they can effectively lead the installation division and meet our high standards for customer satisfaction.

Highlight your hands-on experience in design, installation, and maintenance of HVAC systems. Discuss specific projects where you managed installations or resolved complex issues, showcasing your problem-solving skills and technical knowledge.

Emphasize your commitment to customer service by discussing specific strategies you use to engage with customers before, during, and after installation. Mention how you handle complaints and go the extra mile to ensure a positive experience.

Talk about your approach to mentorship and training, including how you set performance goals, provide constructive feedback, and create a learning environment that encourages skill development and teamwork.

Share your strategies for time management and prioritization. Discuss the tools or methods you use to track progress and ensure that projects stay on schedule without compromising quality.

Discuss your approach to inventory management, including your methods for tracking materials, forecasting needs based on project schedules, and collaborating with suppliers to ensure timely availability.

Share a specific instance where you implemented a new process, strategy, or technology that led to measurable improvements in efficiency or cost savings within your HVAC division.

Explain your conflict resolution strategies, such as active listening, facilitating open dialogue between team members, and seeking collaborative solutions to ensure a positive work environment.

Share any relevant experiences where you managed subcontractors effectively, discussing your approach to ensuring quality control and adherence to project specifications.

Discuss your commitment to continuous learning through industry training, professional certifications, and participation in seminars or workshops to keep abreast of evolving trends in HVAC technology and regulations.

Express your enthusiasm for Wrench Group's commitment to customer service, employee development, and innovative approaches in the HVAC industry, showcasing how your values align with the company's mission.