Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Pre-Licensed Benefit Advisor - Work From Home (Multiple Locations) | 2025 image - Rise Careers
Job details

Pre-Licensed Benefit Advisor - Work From Home (Multiple Locations) | 2025

Job Description

As a Benefit Advisor, you will have the rewarding opportunity to speak with Medicare eligible participants across the country in a sales role to assist them in selecting insurance plans that meet their needs. You will spend your entire day in phone conversations with participants exercising patience and knowledge with caring explanations to enroll them in healthcare insurance products.

 

Pre-licensed Benefit Advisors will start at $18/hr. and will have significant incentive earning potential during the Medicare Annual Enrollment Period (Oct-Dec). During the Annual Enrollment Period many Benefit Advisors make between $500-$1,000 in monthly bonuses & incentives with our top BAs making $2,000+.

 

This is a full-time temporary role. Our top performers will be eligible for full-time year-round employment based on business needs, which offers a robust WTW compensation and benefits package.

 

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. Although this role is open for remote work, you must be a current resident of Arizona, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Michigan, Minnesota, Missouri, Nebraska, New Mexico, Nevada, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Vermont, West Virginia, Wisconsin, or Wyoming to be considered for this role.

 

Key Responsibilities:

  • Fully participate in and progress through a paid exam preparation program and pass your state’s Life and Health Insurance license exam
  • Successfully complete all required certifications to represent local and national insurance carriers
  • Use a consultative sales approach to listen and assess the retiree’s insurance needs
  • Conduct eligibility and needs analysis to determine suitable plan options
  •  Effectively communicate the costs and benefits of multiple insurance plans over the phone using an empathetic approach
  • Make plan recommendations based on participants individual needs and assist the participant in the decision-making process 
  •  Maintain professionalism, and patience with each caller. You will receive scheduled appointment calls along with first time callers
  • Participate in outbound call campaigns designed to provide an introduction into the participants new relationship with our company 
  • Work as a team player in a diverse, professional call center environment 

Qualifications

Adhere to all legal regulations

The Requirements

You are excited to learn new things, have strong computer skills, are self-motivated and are open to feedback for continual improvement. You have patience and the ability to listen and recognize the needs of participants, even when they are unable to clearly articulate what is important to them. You are able to change your communication style based on the region of the call, the client, and the medical needs of each caller. You overcome objections with knowledge, patience, and understanding, and enjoy communicating with new people over the phone!

Training Requirements 

 

You will participate in a paid exam preparation program lasting 4 weeks to pass your state Life and Health license exam. Study materials, exam scheduling, and exam testing are also coordinated and paid for by WTW. It is  REQUIRED  that you pass the state license exam in order to be eligible to enter the Benefit Advisor Training program.

 

  • After passing the licensing exam you will attend a virtual two-week training class and then perform a week of nesting with your new team.

 

Skill Requirements

  • Ability to understand and comply with all agent appointment and carrier certification requirements necessary to represent local and national insurance carriers 
  • Experience using Microsoft Office is preferred, with ability to multi-task between multiple screens and windows all while answering questions on the phone
  • Ability to learn new proprietary computer systems 
  • Experience in a needs-based sales role, preferred 
  • Ability to work autonomously in a self-paced, self-motivated team environment 
  • Ability to communicate professionally and courteously 
  • Ability to read, analyze, and interpret insurance documents, detailed correspondence, procedure manuals, insurance applications, and polices.
  • Life/Health Insurance certification a plus 
  • High School Diploma or GED required
  • During the Enrollment Season (Oct-Dec), mandatory overtime may be required
  • Other duties as assigned

WTW operates in a highly regulated environment; you will be required to complete an extensive background check in order to be licensed as a Benefit Advisor.

 

Work from home requirements: Equipment provided!

  • All applicants will be required to have a separate confidential and distraction free workspace so you can focus on delivering excellent customer service to our participants
  • The applicant will secure and be responsible for paying their own internet expenses to include a minimum upload speed 10 MB/s, and a minimum download speed 100 MB/s
  • Wired  Ethernet connection that meets upload and download speed requirements as noted above
  • a personal smart phone or other device able that can download applications and be used to authenticate to our Virtual Private Network (available via application download).
  • Applicants will be required to work during their assigned shift time which does include specified lunch and break times
  • Hardware and software requirements and additional guidelines provided during the interview selection process


Additional Information

Our Environment:


WTW maintains a diverse working environment of dedicated associates, in an open call center layout. We utilize the latest in technology, and top of the line computer and telephony systems. We reward our associates with competitive hourly rates, monthly bonuses, team competitions, and raffles. We have a variety of shifts available. Each year we invite top performing seasonal associates to join our team on a year round basis, or invite them back for the following season. 

 

Personal information provided in connection with this opportunity is subject to WTW’s Applicant Privacy Notice .

#PIQ

PandoLogic. Category:Human Resources, Keywords:Compensation / Benefits Consultant, Location:Miami, FL-33170
WTW Glassdoor Company Review
3.9 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
WTW DE&I Review
No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
CEO of WTW
WTW CEO photo
Carl Hess
Approve of CEO

Average salary estimate

$48720 / YEARLY (est.)
min
max
$37440K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Photo of the Rise User

Serve as a bilingual French-English Customer Service Representative at WTW, guiding clients through benefits enrollment and plan updates in a supportive seasonal role.

Photo of the Rise User

Seasonal Benefit Customer Service Representative role at WTW, providing compassionate, detailed support to plan participants during enrollment and updates, primarily remote after training.

Photo of the Rise User
Posted 11 days ago

Lead customer success strategies and team development at Blink Tech Inc., a cutting-edge event tech startup, to enhance customer retention and drive company growth.

Penske Careers Hybrid Las Vegas, Nevada, United States
Posted 8 days ago

Penske is looking for a dedicated Customer Service Coordinator in Las Vegas to coordinate maintenance scheduling and ensure excellent customer service.

Photo of the Rise User
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development

Serve small business customers as a Hybrid Customer Care Professional at American Express, combining exceptional service with product expertise to drive client success and career growth.

Photo of the Rise User

Support clinical operations as a Managed Care Coordinator at Horizon Blue Cross Blue Shield of New Jersey, facilitating communication and coordination between members, providers, and care teams.

Photo of the Rise User
Side Hybrid No location specified
Posted 8 days ago

Lead and scale community operations for DUBS, a fast-growing mobile gaming app, delivering exceptional player support and engagement.

Photo of the Rise User
Coinbase Hybrid San Francisco, California, United States
Posted 8 days ago
Inclusive & Diverse
Collaboration over Competition
Growth & Learning
Mission Driven
Transparent & Candid

Lead Coinbase’s Customer Success Team to deliver exceptional service and support for high-value clients within a dynamic and mission-driven crypto platform.

Photo of the Rise User
Posted 13 days ago

Veolia North America is recruiting a Call Center Customer Service Representative to manage customer communications and account services.

Photo of the Rise User
Posted 3 days ago

Christian Brothers Automotive in Melbourne, FL is looking for an experienced Automotive Service Advisor to deliver exceptional customer service and manage vehicle repair processes.

Photo of the Rise User
University Bank Hybrid Southfield, Michigan, United States
Posted yesterday

University Bank requires a Customer Relations Specialist skilled in managing customer interactions and operational support to drive effective communication and lead conversion.

Photo of the Rise User

Spear Physical and Occupational Therapy invites a dedicated Care Coordinator to enhance patient experiences and clinic operations at their Pleasantville location.

Photo of the Rise User

Athletico seeks a detail-oriented Front Office Coordinator in Clinton, NC to provide compassionate patient service and coordinate clinic operations.

Posted 2 days ago

CareScout is looking for a dedicated Connection Representative to help families access long-term care solutions through empathetic, solution-driven communication.

Lead and inspire the Customer Support and Recovery team in Atlanta, driving strategic initiatives and operational excellence in a hybrid work environment.

MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 12, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
T
30 people applied to Virtual Assistant at The Flex