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In House Marketing Coordinator - job 2 of 2

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Job Summary

In person marketing with prospective and/or current owners within our resorts. Schedules guests to meet with a representative for a presentation.

Essential Job Responsibilities

  • Serve as a positive and professional brand ambassador for Wyndham Destinations
  • Partner with the resort staff to receive arrival sheets of guests checking in
  • Greet, present, and incentivize prospective customers to attend a sales-preview tour
  • Screen and qualify potential customers based on company guidelines
  • Make sales-tour reservations and collect required deposits

Responsibilities include, but are not limited to:

  • Greet, present and incentivize prospective customers to attend a sales presentation in accordance with all company policies, compliance standards and regulatory requirements while maintaining minimum performance goals (80% time)
  • Attend all scheduled training sessions, department meetings, keep current on marketing information and materials, keep current on industry trends, and set and review performance goals weekly, monthly and annually. (20%)

Travel Requirements

No travel required outside of the home site’s area

Minimum Requirements and Qualifications

Sales and/or marketing experience is preferred, not required. Must maintain production standards.

Education

  • High School Diploma or equivalent is required.

Training requirements

  • None

Knowledge and skills

  • Clear and concise written and verbal communication skills. Ability to work in a team environment within a shared space.
     

Technical Skills

  • Proficient in MS Excel, MS Word, general computer skills and smart devices.

Job experience

  • 1 to 3 years of sales and/or marketing experience is preferred, not required.

Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical

• Dental

• Vision

• Flexible spending accounts

• Life and accident coverage

• Disability

• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)

• Wish day paid time to volunteer at an approved organization of your choice

• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)

• Legal and identity theft plan

• Voluntary income protection benefits

• Wellness program (subject to provider availability)

• Employee Assistance Program

Compensation

During the initial training period, the hourly wage is $18.50 plus commissions and bonuses. After the initial training period, the compensation is the state’s minimum wage per hour, plus commissions and bonuses.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

Average salary estimate

$41750 / YEARLY (est.)
min
max
$38500K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About In House Marketing Coordinator, Wynd

If you're looking for a dynamic role that puts you at the heart of creating memorable experiences, the In House Marketing Coordinator position at Travel + Leisure Co. in the beautiful Napa area might just be your perfect fit! This isn't just any job; it's about being a vibrant ambassador for a leading name in vacation ownership and travel membership. Here, you'll work directly with prospective and current owners at our resorts, making their check-in experience unforgettable. Your day-to-day will involve greeting guests with enthusiasm, presenting exciting opportunities, and incentivizing them to join in on sales-preview tours. You’ll be the first point of contact for many travelers eager to explore our offerings, ensuring they feel welcomed and informed. The best part? You won’t be alone in this journey; you’ll closely collaborate with resort staff and attend training sessions to keep yourself updated on industry trends. While prior sales or marketing experience is preferred, what truly matters is your passion for learning and connecting with people. Plus, with comprehensive benefits and a supportive work environment, Travel + Leisure Co. is committed to helping you grow in your career. Join us and become a vital part of a team that is all about putting the world on vacation!

Frequently Asked Questions (FAQs) for In House Marketing Coordinator Role at Wynd
What are the essential responsibilities of an In House Marketing Coordinator at Travel + Leisure Co.?

As an In House Marketing Coordinator at Travel + Leisure Co., you will be a positive brand ambassador, responsible for welcoming guests, presenting our offerings, and incentivizing them to attend sales-preview tours. You'll collaborate closely with resort staff to ensure seamless check-in experiences and handle sales-tour reservations, all while adhering to company guidelines and performance standards.

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What qualifications are needed for the In House Marketing Coordinator position in Napa?

While a background in sales or marketing is preferred for the In House Marketing Coordinator role at Travel + Leisure Co., it isn't a strict requirement. A High School Diploma or equivalent is essential, along with strong communication skills and the ability to work well in a team. Experience in related fields can bolster your application but is not mandatory.

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How does Travel + Leisure Co. support training and ongoing development for the In House Marketing Coordinator role?

Travel + Leisure Co. emphasizes continuous learning for its In House Marketing Coordinators. You will attend scheduled training sessions and department meetings, allowing you to stay up-to-date with marketing trends and company policies, which is crucial for delivering exceptional visitor experiences at our resorts.

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What are the travel requirements for the In House Marketing Coordinator position?

For the In House Marketing Coordinator role at Travel + Leisure Co., there are no travel requirements outside the home site’s area, meaning your focus will be entirely on providing outstanding service to guests at our Napa location.

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What benefits can an In House Marketing Coordinator at Travel + Leisure Co. expect?

As an In House Marketing Coordinator, you can expect a robust benefits package that includes health insurance, dental, vision, a 401k plan with employer match, and various wellness programs. Travel + Leisure Co. also offers flexibility with paid time off and an opportunity to volunteer, making this not just a job but a gateway to a fulfilling career.

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Common Interview Questions for In House Marketing Coordinator
Can you describe your experience with customer interaction as an In House Marketing Coordinator?

When answering this question, focus on specific examples of how you’ve successfully created positive interactions with customers. Highlight any relevant roles where you engaged with clients or guests, showcasing your communication skills and ability to build rapport.

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How do you handle rejection when promoting a sales-preview tour?

Discussing rejection shows resilience. Explain how you maintain a positive attitude, learn from the experience, and adapt your approach for future interactions. It’s important to convey enthusiasm and persistence in sales-oriented roles.

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What strategies would you use to encourage guests to attend a sales presentation?

Outline creative and engaging ways to present incentives that resonate with the guests. Highlight personal touches, understanding customer needs, and showcasing the benefits of attending the sales presentation to increase interest.

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How do you prioritize tasks in a fast-paced environment?

This is an opportunity to illustrate your organizational skills. Talk about methods you utilize for managing your time effectively, possibly using tools like checklists or software, and how you adjust priorities based on guest needs and team objectives.

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What do you know about Travel + Leisure Co. and its mission?

Demonstrate your research about Travel + Leisure Co. by discussing its core values, mission of putting the world on vacation, and how these align with your professional goals and values. Show enthusiasm for the travel industry and the company's role in it.

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What role does teamwork play in the In House Marketing Coordinator position?

Emphasize the importance of collaboration with both resort staff and fellow marketing coordinators. Share examples from previous experiences where teamwork was essential for achieving goals and enhancing guest experiences, which is critical in this role.

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How would you ensure compliance with company policies when meeting with potential customers?

Relate your answer to past experiences where compliance in sales or marketing was crucial. Discuss your understanding of guidelines and how you would consistently apply them while still engaging guests positively.

Join Rise to see the full answer
How do you stay updated on marketing trends relevant to the hospitality industry?

Talk about the resources you utilize for continuing education, such as industry publications, online courses, or networking opportunities. This shows your initiative to stay informed and adapt your strategies accordingly.

Join Rise to see the full answer
Describe a time when you exceeded performance goals in a previous role.

Use a specific situation to illustrate how you not only met but exceeded expectations. Discuss the actions you took, the results achieved, and what you learned from that experience to apply to the In House Marketing Coordinator role.

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What motivates you to work in a marketing position focused on customer engagement?

Reflect on your passion for travel and customer service. Share insights about how the joy of creating memorable experiences for others drives your work. A genuine enthusiasm for the travel industry makes you a strong candidate.

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Full-time, on-site
DATE POSTED
April 16, 2025

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