Representative, Sales Discovery

The primary responsibilities of a Sales Discovery Representative at Seaside Sales include greeting guests after their sales presentations, conducting surveys about their experiences, and professionally presenting the Discovery program with the goal of securing sales. You will need to accurately answer guests' questions, prepare necessary documentation upon successful sales, and ensure post-sale client inquiries are handled effectively to maintain high customer satisfaction.

To be considered for the Sales Discovery Representative role at Seaside Sales, candidates are required to have a High School Diploma or equivalent, along with previous timeshare sales experience. Ideal applicants should demonstrate the capability to meet minimum performance standards and have the ability to make compelling sales presentations independently. Those recognized as President Club achievers hold a competitive edge.

As a Sales Discovery Representative with Seaside Sales, you’ll be rewarded through a comprehensive benefits package designed to support your well-being throughout your career. Benefits include options for medical, dental, and vision insurance, flexible spending accounts, life coverage, disability, and a 401k plan with employer matching. You can also look forward to involvement in our wellness programs and other perks tailored for your career growth.

A successful day for a Sales Discovery Representative at Seaside Sales focuses on engaging with guests enthusiastically and professionally. From conducting thorough surveys post-presentation to effectively selling the Discovery program, it involves meeting sales quotas while ensuring customers leave happy and excited about their vacation ownership possibilities. Building rapport and addressing client's concerns accurately is key to a fruitful day.

At Seaside Sales, the company culture is built on hospitality and teamwork, where every associate contributes to the mission of making vacations memorable. You’ll find an inclusive and supportive environment that encourages celebration, collaboration, and personal growth. The company values innovation and fun, making it a great place to thrive in your role as a Sales Discovery Representative.

When answering this question, be sure to highlight specific experiences from previous sales roles, emphasizing your success in meeting quotas and handling client interactions. Discuss techniques and strategies you employed to close deals effectively, tailoring your approach to different customer needs.

Demonstrating effective objection handling is crucial. Share specific examples where you faced objections and how you turned them into opportunities for further discussion. Discuss your approach to understanding customer concerns and providing clear, relatable solutions that align with their needs.

Discuss approaches that center around active listening, empathy, and clear communication. Include examples where you proactively addressed customer questions and provided personalized experiences to create lasting impressions.

Focus on your intrinsic motivations—passion for travel and excellence in customer service. Share how you set personal goals or engage in additional training to maintain a positive and proactive mindset, even in slower times.

Illustrate your response with a specific example that outlines the context, your goals, and actions you took. Emphasize any tools or methods you utilized to track your progress, and conclude with the outcome and what you learned.

Highlight qualities such as empathy, communication skills, and persistence. Illustrate your answer with examples of how these qualities have helped you succeed in previous roles and how you plan to apply them with Seaside Sales.

Discuss the importance of preparation, including product knowledge and customer understanding. Mention how you would review past presentations, anticipate possible questions, and practice your pitch to ensure confidence and clarity during sales presentations.

Provide a specific example demonstrating collaboration and teamwork. Discuss your role in the project or task, highlight how your efforts contributed to the team's achievement, and reflect on the lessons learned regarding effective teamwork.

Consider mentioning specific tools or methodologies, like CRM software, that allow you to keep up with your performance metrics. Discuss how setting benchmarks and reviewing them regularly helps you stay on top of your sales goals.

Illustrate your tiered approach to post-sale follow-ups, explaining how you ensure complete customer satisfaction and address any concerns swiftly. Mention the importance of solidifying relationships, leading to future referrals and potential upselling opportunities.