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Senior Digital Operations and Marketing Manager

Yondr creates phone-free spaces for artists, educators, organizations and individuals around the world. Our mission is to create spaces where genuine connection, focus, and creativity can flourish in the absence of technology. 

Yondr’s business segments span numerous industries, primarily across education and live events. Yondr supports schools through cell phone-free programs. Our education programs facilitate the successful implementation of phone-free school environments by providing administrators and teachers with education, training, and development resources, along with all necessary equipment. In addition, Yondr supports top artists in music and comedy by creating phone-free shows, allowing performers and audience members to enjoy live performances without the distraction of phones.

Yondr is seeking a highly organized and proactive Senior Digital Operations Marketing Manager to join our Marketing Team. This role supports the day-to-day operations of Yondr’s digital marketing initiatives, manages internal workflows, and executes digital campaigns. You will be a key player in ensuring the smooth execution of various projects, optimizing performance, and delivering results. The ideal candidate has experience in a similar digital operations role and a strong understanding of digital marketing platforms.

Operations Responsibilities: 

  • Develop, maintain, and improve our digital platforms

  • Implement new software that will aid our digital marketing initiatives

  • Ensure the utility and functionality of our digital tools

  • Track the progress of our digital operations

  • Optimize our digital systems for better performance when necessary

Marketing Responsibilities: 

  • Multi-Channel Campaign Development: Support the development and deployment of digital marketing campaigns across multiple platforms (web, email, social, etc.)

  • Campaign Execution: Help execute digital campaigns from start to finish, ensuring they are on time, within budget, and meet performance objectives.

  • Project Management: Use project management tools such as Asana to manage timelines, deliverables, and resources, ensuring smooth project execution.

  • Data Analysis & Reporting: Proactively monitor campaign performance, prepare reports, and interpret key metrics (using tools like Google Analytics, HubSpot, etc.) to provide actionable insights for optimization.

  • Troubleshooting & Problem-Solving: Address and resolve operational issues quickly and efficiently, working closely with relevant teams to ensure minimal disruption to campaign execution.

  • Collaboration & Communication: Work closely with cross-functional teams to ensure alignment on project goals, deliverables, and timelines.

Qualifications: 

  • Experience: 5+ years in a similar digital operations, project management, or digital marketing role.

  • Digital Tools & Platforms: Strong understanding and experience with digital tools such as Google Analytics, HubSpot, CMS (e.g., WordPress), and project management tools like Asana.

  • Data Analysis: Proficiency in data analysis, including the ability to create reports and interpret key performance metrics.

  • Problem-Solving Skills: A solution-oriented mindset with the ability to identify and resolve issues proactively.

  • Marketing Knowledge: Advanced understanding of social platforms, digital marketing best practices and current trends is a plus.

  • Communication Skills: Strong verbal and written communication skills, with the ability to collaborate effectively across teams.

  • Attention to Detail: A keen eye for detail and a commitment to ensuring high-quality outcomes.

Preferred Skills & Experience:

  • Experience in managing and optimizing digital marketing campaigns (email marketing, social media, SEO, SEM, etc.) for leading or transformative brands.

  • Knowledge of CRM systems, CMS platforms, and/or email marketing tools.

  • Ability to work independently and manage multiple projects simultaneously.

  • Understanding of A/B testing, conversion optimization, and journey mapping.

If you’re passionate about digital marketing operations, have a knack for project management, and are eager to help drive campaign success, we’d love to hear from you! Apply today to join our team.

Yondr is an equal opportunity employer and does not discriminate in its hiring of employees based on race, religion, gender, or sexual orientation.  

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What You Should Know About Senior Digital Operations and Marketing Manager, Yondr

Yondr, based in sunny Los Angeles, is on a mission to create phone-free spaces that nurture genuine connections and unleash creativity across various sectors. We're currently searching for a Senior Digital Operations and Marketing Manager who is not just organized, but also enthusiastic about the blend of digital marketing and operational excellence. In this pivotal role, you will assist in managing our digital campaigns, ensuring everything runs smoothly from deployment to performance analysis. If you thrive in a fast-paced environment and have a strong grasp of digital marketing platforms, you’ll find this position vibrant and rewarding. Expect to get your hands dirty with analytics, campaign execution, and project management tools like Asana. Collaborating with various teams will be your day-to-day as you take charge of multi-channel marketing efforts, enhance our digital systems, and provide insightful recommendations through data analysis. With at least five years of experience under your belt, specifically in digital operations or project management, you’ll be instrumental in crafting innovative marketing initiatives that resonate with audiences. If you’re ready to bring your strategic insight to Yondr and help shape our vibrant marketing landscape, we can’t wait to see what you have to offer. Your journey to a fulfilling role starts here, where work meets purpose!

Frequently Asked Questions (FAQs) for Senior Digital Operations and Marketing Manager Role at Yondr
What are the key responsibilities of a Senior Digital Operations and Marketing Manager at Yondr?

As a Senior Digital Operations and Marketing Manager at Yondr, you will be responsible for the management of digital marketing initiatives, including multi-channel campaign development, execution, and optimization. You’ll track projects from start to finish while ensuring that they meet the outlined performance objectives. Utilizing tools like Google Analytics and HubSpot, you’ll analyze data to provide actionable insights that inform marketing strategy and optimize our operations.

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What qualifications are needed for the Senior Digital Operations and Marketing Manager position at Yondr?

To qualify for the Senior Digital Operations and Marketing Manager role at Yondr, you'll need at least 5 years of relevant experience in digital marketing or operations. A solid understanding of digital tools such as Google Analytics and CMS platforms is essential. Candidates should also demonstrate strong data analysis skills, project management expertise, and a solution-oriented mindset to excel in this dynamic environment.

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How does Yondr support its digital marketing campaigns?

Yondr fosters its digital marketing campaigns by using multi-channel strategies that leverage platforms such as web, email, and social media. The Senior Digital Operations and Marketing Manager will support these campaigns through careful planning, execution, and analysis to ensure successful outreach and engagement. The role emphasizes collaboration across teams to maintain consistency and efficacy across all marketing efforts.

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What tools will I use as the Senior Digital Operations and Marketing Manager at Yondr?

In the role of Senior Digital Operations and Marketing Manager at Yondr, you will be equipped with various tools to manage and optimize our digital marketing initiatives. This includes project management tools like Asana, analytics platforms such as Google Analytics, CRM systems, and email marketing platforms. Familiarity with content management systems like WordPress will also be beneficial for executing your strategies effectively.

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What is the company culture like at Yondr for the Senior Digital Operations and Marketing Manager?

Yondr boasts an inclusive and collaborative workplace culture where creativity and innovative thinking are celebrated. The role of Senior Digital Operations and Marketing Manager comes with an opportunity to work alongside passionate professionals dedicated to fostering genuine connections through our phone-free initiatives. We encourage open communication, continuous learning, and collaboration across teams to bring our mission to life.

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Common Interview Questions for Senior Digital Operations and Marketing Manager
Can you describe your experience with digital marketing campaigns?

When answering this question, highlight specific digital marketing campaigns you’ve managed in previous roles. Discuss the strategies you implemented, how you measured success, and any adjustments you made based on data analysis. Ensure to convey your role in multi-channel efforts and the outcomes of those campaigns.

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How do you prioritize tasks when managing multiple projects?

Overview your project management methodologies when managing multiple projects. You may mention using tools like Asana to set deadlines and track progress, as well as how you assess project importance and urgency to prioritize tasks effectively. This showcases your organizational skills and ability to maintain quality.

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What digital tools and platforms are you proficient in?

Enumerate the specific digital tools and platforms you have worked with, including Google Analytics, HubSpot, and any CMS or email marketing tools. Explain how you utilized these tools to enhance campaign performance and manage operations, emphasizing your technical expertise to demonstrate your fit for the role.

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How do you approach data analysis in marketing?

Discuss your process for collecting and analyzing data, detailing how you interpret key performance metrics to gauge campaign efficiency. Provide examples of how your insights have informed decision-making in past campaigns, highlighting your analytical mindset and ability to drive improvements.

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Describe a challenge you faced in project management and how you overcame it.

Choose a specific challenge related to project management and explain the context briefly. Elaborate on the steps you took to resolve the issue, the outcomes, and what you learned from the experience. This displays your problem-solving skills and resilience in the face of obstacles.

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What strategies do you use for optimizing digital marketing campaigns?

Share specific optimization strategies you’ve applied in previous roles, such as A/B testing, audience targeting adjustments, or changes based on user feedback. It’s helpful to convey your understanding of digital marketing trends and how you adapt campaigns to maximize performance.

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Can you give an example of a successful multi-channel campaign you executed?

Provide a detailed example of a campaign you led or contributed substantially to. Include elements like campaign goals, platforms used, performance metrics, and results. Emphasize teamwork, creativity, or technology use that led to the campaign's success.

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How do you stay updated on industry trends and best practices?

Explain your methods for staying current with the fast-evolving digital marketing landscape, including following industry publications, attending webinars, participating in professional networks, or completing relevant courses. This shows your commitment to ongoing professional development.

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How would you handle a situation where a campaign is underperforming?

Discuss your approach to diagnosing underperformance, such as analyzing the data to identify weak points. Explain how you would devise a strategic plan for improvement, including working with teams to refine messaging or adjust target demographics to elevate campaign effectiveness.

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How important is communication in executing a digital campaign?

Highlight the critical role of clear communication in digital campaign execution. Discuss how you facilitate communication across teams to ensure everyone is aligned with goals and timelines, and how you foster an environment open to feedback and collaboration to enhance campaign outcomes.

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Full-time, on-site
DATE POSTED
March 18, 2025

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