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Job details

Leasing Manager

Job Title

Leasing Manager

Location : Location

US-TX-Austin

Overview

Yugo is the trusted name for student housing, globally! Every day we connect young people to opportunities and students to amazing spaces. Here at Yugo, its about people, planet, and passion and we are looking for #Futureshapers who want to positively influence and shape the lives of others!

We’re currently hiring for a Leasing Manager to join the team in Austin, TX!

As the Leasing Manager with Yugo, you'll play a key role in ensuring smooth operations and enhancing the student living experience. By leveraging your expertise in leasing, resident relations, and marketing you'll play a key role in ensuring smooth processes, from welcoming new tenants to maintaining high occupancy and resident satisfaction.

Responsibilities

Sound good so far? Here’s what you’ll need to thrive in this role!

  • High school diploma, GED or equivalent, preferred. In lieu of degree, equivalent experience in residential properties, rental operations, or related business operations is required. 
  • Minimum of one year of experience, preferably in residential properties, rental operations, or related business operations required. 
  • Relevant experience working at a property, even better at a university/college
  • Entrata experience, or relevant rental software experience
  • Strong interpersonal and communication skills, including the ability to build and maintain quality relationships
  • Strong customer service skills, ability to manage difficult or emotional customer and staff situations, responds promptly to customer needs and quickly responds to resident requests
  • Carbon Literacy Certification or willingness to undertake training

 

Here’s what you’ll be doing!

  • Manage all phases of leasing, resident retention, and renewals.
  • Coordinate property tours, screen applications, and qualify prospective tenants.
  • Maintain accurate leasing records, including tenant information, lease agreements, and rental payments.
  • Oversee lease renewals, move-ins, and move-outs with proper documentation and compliance.
  • Conduct move-in orientations and ensure residents are welcomed smoothly.
  • Lead marketing and sales efforts to increase occupancy and community visibility.
  • Stay updated on local market trends and contribute ideas for improving resident satisfaction.
  • Maintain compliance with company policies and Fair Housing laws.
  • Assist with resident service requests, ensuring timely completion by the maintenance team.
  • Organize resident events to foster community engagement.
  • Perform routine inspections of units and the property, ensuring it meets company standards.
  • Lead and mentor the leasing team, ensuring best practices in leasing and resident communication.
  • Prepare and participate in weekly leasing and activity reports.
  • Ensure the leasing office is welcoming and well-maintained for tours.
  • And so much more!

Qualifications

Here’s a snapshot of what we offer!

  • Competitive salary of $28 - $29 / hour
  • Lease commission eligible
  • Generous benefits package! Including health, dental and vision
  • 401k + 4% employer matching
  • Three weeks of PTO
  • 11 paid Holidays
  • Minimum one-week paid wellness time
  • Paid Parental Leave
  • 1 Paid Volunteer Day
  • 1 Paid YuDay
  • Company paid STD, LTD and Life insurance

 

The Yugo team is a force for good and our mission is to harness this passion to deliver an extraordinary living experience supporting the transition to and from student life! It’s a big job, but you will be part of a team of awesome Yugoers across the globe, who will support you to ensure we’re consistent in the service we provide to our students.

So, if you are currently looking for an exciting new opportunity where no two days are the same, we would love to hear from you. Click apply now! We can’t wait to meet you!

 

#LI-ONSITE

Min

USD $28.00/Hr.

Max

USD $29.00/Hr.

Average salary estimate

$59280 / YEARLY (est.)
min
max
$58240K
$60320K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Leasing Manager, Yugo

Are you ready to shape the future of student living in Austin as a Leasing Manager with Yugo? At Yugo, we believe that every day is an opportunity to connect students with amazing spaces and experiences. As our Leasing Manager, you will be at the forefront of our mission, ensuring a seamless leasing process and creating a welcoming environment for residents. Your responsibilities will range from managing the leasing and renewal processes to providing outstanding customer service and fostering community engagement among residents. With your expertise in residential properties and marketing, you'll be the go-to person for residents, guiding them through everything from property tours to move-in orientations. Your strong interpersonal skills will help you maintain excellent relationships with tenants and ensure their needs are met promptly. You’ll also have the chance to lead our leasing team, drive marketing efforts, and keep the community lively through organized events. If you have a passion for creating positive living experiences, are comfortable with relevant rental software, and have some experience in property management, we want to meet you! Join us in Austin where no two days are the same, and take a step toward an exciting new chapter in your career with Yugo. Together, let's deliver extraordinary living experiences that make a real difference!

Frequently Asked Questions (FAQs) for Leasing Manager Role at Yugo
What responsibilities does a Leasing Manager at Yugo in Austin have?

As a Leasing Manager at Yugo in Austin, your primary responsibilities include managing all phases of leasing, resident retention, and lease renewals. You'll screen applications, coordinate property tours, maintain accurate leasing records, and oversee lease renewals while ensuring compliance with company policies and Fair Housing laws. Additionally, you’ll be involved in marketing efforts to boost occupancy and organizing community events for residents.

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What qualifications are necessary for the Leasing Manager position at Yugo in Austin?

To be considered for the Leasing Manager role at Yugo in Austin, you should have at least a high school diploma (or equivalent) alongside a minimum of one year of experience in residential properties or rental operations. Experience in a university/college setting is a plus. Strong interpersonal and communication skills, customer service proficiency, and familiarity with leasing software like Entrata are also beneficial for this role.

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How does Yugo support its Leasing Managers in Austin?

Yugo is committed to supporting its Leasing Managers in Austin by offering a competitive salary between $28 and $29 per hour, along with a comprehensive benefits package that includes health, dental, and vision insurance, 401k matching, and generous PTO. Furthermore, Yugo fosters a positive work environment where Leasing Managers receive training, guidance, and the necessary resources to ensure success in their roles.

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What does the onboarding experience look like for a new Leasing Manager at Yugo in Austin?

The onboarding experience for new Leasing Managers at Yugo in Austin is designed to be comprehensive and welcoming. Upon joining, you'll participate in orientation sessions, receive training on company policies, and be introduced to the property and team. You'll receive support from experienced team members, allowing you to settle into your role smoothly and confidently engage with residents from day one.

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What are the growth opportunities for a Leasing Manager at Yugo in Austin?

At Yugo, Leasing Managers in Austin have ample growth opportunities. As you excel in your role by delivering outstanding service and driving occupancy, you may advance to senior management positions or take on specialized roles within the company. Yugo encourages career development through training programs, mentorship, and networking opportunities within the industry.

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Common Interview Questions for Leasing Manager
Can you describe your experience with managing leasing processes?

In your answer, highlight specific examples from your previous roles where you successfully managed the leasing process. Discuss how you coordinated property tours, screened applications, and maintained accurate leasing records. Focus on the positive outcomes your management had on occupancy rates or resident satisfaction.

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How do you handle difficult resident situations?

When responding, emphasize your strong communication and customer service skills. Provide an example where you successfully resolved a challenging situation with a resident, explaining your approach and the outcome. Highlight your ability to remain calm and empathetic while ensuring compliance with company policies.

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What strategies do you use to market properties effectively?

Explain your marketing strategies, such as utilizing social media, organizing community events, or collaborating with local universities. Share specific metrics or results from previous marketing efforts and how they helped increase occupancy. Demonstrating creativity and knowledge of the local market is key.

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How do you ensure compliance with Fair Housing laws?

Discuss your understanding of Fair Housing laws and their importance in leasing management. Provide examples of how you have implemented training or best practices in your previous roles to ensure all leasing activities are compliant, and share how you stay updated on any changes in legislation.

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How do you prioritize tasks during busy leasing seasons?

Focus on your organizational skills and ability to multitask. Provide a specific example where you successfully managed numerous leasing activities during peak times, detailing how you prioritized tasks and maintained quality customer service despite the busy environment.

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What role do you think community engagement plays in leasing management?

In your response, articulate the benefits of community engagement for resident satisfaction and retention. Discuss strategies you've used to foster community interactions, such as hosting events or creating resident groups, and how these actions contributed to a positive living experience.

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What methods do you use to stay updated on local market trends?

Mention resources you utilize to keep abreast of local market trends, such as industry publications, networking events, and market reports. Discuss how this understanding influences your leasing strategies and helps you tailor your approach to meet tenant needs.

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Describe a successful leasing campaign you have led.

Give a detailed account of a particular leasing campaign that you managed successfully. Explain the objectives, strategies implemented, results achieved, and what you learned from the experience. Focus on your leadership and innovation throughout the process.

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How do you build rapport with prospective tenants?

Highlight your communication style and approachability. Provide examples of how you take the time to understand potential tenants’ needs, actively listen to their concerns, and create a friendly and welcoming atmosphere during property tours.

Join Rise to see the full answer
What tools have you used to manage leasing operations?

Discuss the rental property management software or tools you have worked with, such as Entrata. Explain your experience utilizing these tools for lease management, record-keeping, and communication with residents and how they enhanced your overall efficiency.

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Yugo is the first global student housing operator, created to enhance students’ overall experiences throughout and beyond university and college life. Yugo offers a truly differentiated living experience that is environmentally and socially consci...

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DATE POSTED
April 17, 2025

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