Project Manager Banking Operations 80-100% (m/w/d)

As a Project Manager Banking Operations at Yuh, you will manage projects involving Customer Care, Software Development, Marketing, and more. This entails coordinating initiatives across teams to enhance client onboarding, ensure compliance, manage fraud, and streamline payment processes.

To qualify for the Project Manager Banking Operations position at Yuh, candidates should have a Bachelor’s degree in Business Administration, Finance, or a related field, alongside 3-5 years of experience in Banking Operations and strong knowledge of KYC and payment processing.

Essential skills for the Project Manager Banking Operations role at Yuh include strong coordination and communication skills, a solution-oriented mindset focused on process improvement, and the ability to work collaboratively with various teams.

Yes, Yuh offers remote working options for the Project Manager Banking Operations position, providing flexibility to team members while still maintaining a vibrant work environment either in Gland or Zurich-Stettbach.

Yuh is committed to the professional growth of its employees, offering opportunities to deepen knowledge of financial products and markets, and participate in various training and development initiatives relevant to the Project Manager Banking Operations role.

When managing complex projects, I ensure clear communication and set regular check-ins with all stakeholders. By actively listening and adapting to feedback, I foster collaboration and keep everyone aligned with project goals.

In my previous roles, I've implemented various banking processes concerning KYC and compliance. I ensure that all operations adhere to regulatory standards while promoting efficiency and a smooth client experience.

I typically utilize agile methodologies combined with project management tools like Asana or Trello to track progress and deadlines. This approach allows for flexibility while ensuring team accountability.

I believe in addressing conflicts directly through open communication. By encouraging team members to express their concerns and facilitating discussions, we can collaboratively find solutions that everyone can agree upon.

To ensure seamless onboarding, I map out the entire client journey, establish standard operating procedures, and regularly collect feedback for continuous improvement. Each step should prioritize the client experience and reduce friction.

Success can be gauged by key performance indicators (KPIs) such as on-time delivery, stakeholder satisfaction, and process efficiency improvements. I also conduct post-project evaluations to learn and enhance future projects.

I have consistently managed project budgets, ensuring that we operate within financial constraints. I regularly monitor spending against the budget and report variances to stakeholders so we can make informed adjustments.

I am an avid reader of financial news and subscribe to industry publications. I also attend seminars and webinars to keep my knowledge current, allowing me to apply the latest insights to banking operations.

One challenge was a project that faced significant regulatory changes mid-way. I quickly assembled a team to assess the impacts, redefined project milestones, and communicated changes promptly to all stakeholders to ensure compliance.

I'm excited about Yuh's innovative approach to banking and the opportunity to influence operational efficiencies. The chance to work with talented teams within a vibrant environment aligns perfectly with my personal and professional aspirations.