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Technical Program Manager Intern - Software & Hardware (Summer 2025)

About Zipline

Zipline is on a mission to transform the way goods move. Our aim is to solve the world’s most urgent and complex access challenges by building the first instant logistics system that serves all humans equally. Leveraging expertise in robotics and autonomy, Zipline designs, builds, and operates a fleet of cutting edge, autonomous delivery drones. We serve tens of millions of people around the world.

Joining Zipline’s Emerging Talent program as an intern is an opportunity to contribute to our promise of building a system that provides equitable access to critical healthcare supplies for millions of people. We believe that internships are more than just opportunities to learn by watching or doing low level tasks. We expect our interns to take on meaningful work that actively contributes to moving Zipline’s mission forward, while learning real-world skills that will serve them in their careers for the long term. 

Join us, and build the future of logistics with the best humans around!

About Zipline Program Management Team

Zipline’s Program Management team is responsible for ensuring that Zipline achieves our company goals on time and on budget. Our PMs live across our 6 hardware teams and collaborate with engineers of many disciplines to design, build, and test our drones and charging infrastructure. Program managers align their team’s priorities and drive execution of key milestones in a constantly changing environment. 

What You'll Do  

  • Understand and mitigate technical and program risks to keep Zipline’s next generation programming on track
  • Manage and support cross-functional teams across electrical and mechanical engineering, design validation, and embedded software domains to build and execute a plan to develop new hardware 
  • Drive prototype and test activities to validate next generation hardware and software designs
  • Report program updates to leadership
  • Manage and track hardware sample allocations
  • Organization and facilitation of meetings with cross-functional teams

What You'll Bring 

  • Must have at least completed the second year of your undergraduate studies or equivalent in Electrical Engineering, Software Engineering, Computer Science, or equivalent. Masters and PhD students are also eligible.
  • Experience with basic board design and software engineering concepts (projects or internship experience)
  • Excellent communication skills and the ability to explain challenges and solutions to fellow engineers and non-engineers alike
  • Enthusiasm for collaborating in a fast paced and highly cross-functional environment
  • Ability to pick up technical concepts rapidly
  • Ability to drive clarity amidst chaos and ambiguity
  • Extreme ownership and a bias for action
  • Must be eligible to work in the US
  • Must be able to work in person at Zipline’s South San Francisco office 5 days a week

What Else You Need to Know   

Our internships are full-time positions, in-person at our South San Francisco office. We will host our Summer 2025 interns from May to August.

The starting cash range for this role is $38 - 42 / hour. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, and working location. The total compensation package for this role may also include: overtime pay; commuter benefits; paid sick time; and more.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

Zipline is also committed to providing reasonable accommodations to individuals with disabilities. Please let your point of contact at Zipline know if you require any accommodations throughout your interview process.

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$87480K

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What You Should Know About Technical Program Manager Intern - Software & Hardware (Summer 2025), Zipline

Are you eager to jumpstart your career in technology while making a real-world impact? Look no further! Zipline is thrilled to invite you to apply for the Technical Program Manager Intern position for Summer 2025. Based in the vibrant city of South San Francisco, California, this role offers you a unique chance to get hands-on experience in a company dedicated to solving urgent access challenges through cutting-edge drone technology. At Zipline, we strive to empower our interns with meaningful projects that shape the future of logistics and equitable access to healthcare. As a Technical Program Manager Intern, you will collaborate across various teams, helping to manage and support cross-functional progress in hardware and software development. Imagine driving prototype test activities and reporting valuable program updates to leadership while honing your skills in a dynamic environment! We're looking for students who have completed at least their second year in fields like Electrical Engineering or Computer Science. If you thrive amidst fast-paced challenges and love turning technical concepts into manageable projects, this opportunity is for you. Join a passionate team that values diverse backgrounds and experiences, and let’s build innovative solutions together. Ready to take action and make an impact? Apply now!

Frequently Asked Questions (FAQs) for Technical Program Manager Intern - Software & Hardware (Summer 2025) Role at Zipline
What are the main responsibilities of a Technical Program Manager Intern at Zipline?

As a Technical Program Manager Intern at Zipline, your primary responsibilities will include understanding technical and program risks, managing cross-functional teams, executing plans for new hardware development, and driving prototype test activities. Your role will be crucial in facilitating meetings and ensuring project milestones are met efficiently.

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What qualifications are required for the Technical Program Manager Intern position at Zipline?

To qualify for the Technical Program Manager Intern role at Zipline, candidates should have completed at least their second year of undergraduate studies in relevant fields like Electrical Engineering, Software Engineering, or Computer Science. Key qualifications include familiarity with board design, software engineering concepts, and excellent communication skills.

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What skills are essential for a Technical Program Manager Intern at Zipline?

Essential skills for the Technical Program Manager Internship at Zipline include strong communication capabilities, ability to explain complex challenges, rapid adaptability to technical concepts, and a proactive approach to driving clarity amid ambiguity. Enthusiasm for teamwork and ownership are highly valued as well.

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Is the Technical Program Manager Intern position at Zipline in-person or remote?

The Technical Program Manager Intern position at Zipline is a full-time, in-person role located at our South San Francisco office. Interns are expected to work on-site five days a week during the summer internship period from May to August.

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What is the expected pay range for the Technical Program Manager Intern at Zipline?

The expected pay range for the Technical Program Manager Intern role at Zipline is between $38 to $42 per hour, depending on qualifications and experience. The total compensation package may also include benefits such as overtime pay and paid sick time.

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Common Interview Questions for Technical Program Manager Intern - Software & Hardware (Summer 2025)
How would you manage technical risks in a program for Zipline?

To manage technical risks effectively, you should identify potential issues early by collaborating closely with team members across engineering disciplines. Develop a mitigation plan with clear action items, and communicate updates regularly to stakeholders to ensure everyone is on the same page.

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Can you provide an example of a project where you used cross-functional collaboration?

In answering this question, reflect on a specific project where you worked with diverse teams. Highlight your role in facilitating communication among team members and any tools or strategies you used to align priorities and achieve project objectives.

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What is your experience with board design or software engineering?

When discussing your experience, mention specific projects or coursework where you engaged with board design or software development. Be sure to outline the challenges you faced and the solutions you implemented, demonstrating your technical knowledge and problem-solving skills.

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How do you prioritize tasks in a fast-paced environment?

Explain your methods for prioritizing tasks, such as using a project management tool or creating a priority matrix. Stress the importance of understanding project timelines and aligning tasks with team goals to manage competing demands efficiently.

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Describe how you would communicate a technical challenge to a non-engineer.

When explaining a technical challenge to a non-engineer, use simple language and relatable analogies. Focus on the main points that matter to them, breaking down complex concepts into digestible parts while ensuring the context of the problem is clear.

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What do you think is the biggest challenge in managing a cross-functional team?

The biggest challenge is often ensuring alignment and clear communication among diverse team members. Emphasize your belief in the need for ongoing dialogue, regular check-ins, and fostering an environment where everyone feels comfortable sharing their ideas and concerns.

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How do you handle unexpected changes or ambiguity in a project?

In handling unexpected changes, I stay adaptable and embrace the uncertainty. I recommend assessing the impact of the change, communicating promptly with the team, and revisiting project priorities to ensure we maintain momentum despite the shifts.

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What strategies would you employ to keep project stakeholders informed?

Keeping stakeholders informed requires a regular cadence of updates. Strategies might include weekly status reports, project dashboards, and scheduled review meetings, ensuring all stakeholders are engaged and aware of project developments.

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Why are you interested in interning at Zipline?

Express your passion for Zipline's mission and the innovative technology behind drone delivery systems. Talk about your desire to contribute to impactful projects and learn from a forward-thinking team dedicated to equity in healthcare accessibility.

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What are your long-term career goals, and how does this internship align with them?

Articulate your long-term career aspirations and discuss how the Technical Program Manager Internship at Zipline fits into that vision. Focus on the skills you want to develop and the experiences you hope to gain that will propel you toward your goals.

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Our mission is to provide every human on Earth with instant access to vital medical supplies. We believe that where you live should never dictate whether you live.

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DATE POSTED
December 8, 2024

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