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Supply Chain Program Manager

The Supply Chain, Quality & Reliability (SCQR) team is seeking an experienced Program Manager to support our supply chain management-related activities across the organization. In this role, you will own the Supplier Health & Readiness initiative at Zoox, functioning as the overall program manager as well as key liaison between strategic sourcing, supplier quality and industrialization, vehicle and advanced hardware engineering, manufacturing and logistics. You will collaborate closely with all of these key internal stakeholders and drive overall readiness reporting to executive management.


You will also work closely with the core Program Management Organization and Vehicle Program Management teams to ensure wide visibility and communication for overall Supplier Health & Readiness, applying project management skills to assure the timely and efficient execution of our business objectives.


In this role, you will:
  • Drive overall Supplier Health & Readiness initiative at Zoox.
  • Deliver regular status and issue updates on overall supply chain readiness to executive management, including highlighting potential risks and outlining proposed solutions and mitigating steps.
  • Define, implement, and drive execution of overall Supplier Health & Readiness requirements, workflows, and plans to key program timelines.
  • Develop and maintain tools and dashboards to track and depict key elements of status and to communicate key project metrics to the broader organization including Engineering, Manufacturing, Logistics, Quality, Strategic Sourcing, and Finance.
  • Track, identify, and highlight potential program risks generating from overall Supplier Health & Readiness activities in a timely manner.
  • Analyze the complete supply chain for the project by defining and measuring performance criteria (milestone adherence, sourcing progress, cost savings opportunities, operational efficiency, etc.) to support strategic decision-making.


Qualifications
  • 6+ years of project management experience in a fast-paced, highly fluid environment or other evidence of exceptional ability (experience working in a hardware supply chain and/or manufacturing environment is preferred).
  • Bachelor’s degree required, Master’s degree preferred
  • Excellent communication skills and the ability to influence cross functional stakeholders.
  • Demonstrated experience with and comfort in presenting in front cross-functional teams and executive management.
  • Demonstrated, applied experience delivering complex programs and projects.
  • Excellent analytical skills including advanced Excel (e.g. macros, VBA) (knowledge of SQL (mySQL, Postgres, etc.) is preferred).
  • Open-minded self-starter with the ability to adapt, improvise and problem-solve.


There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. The salary range for this position is $170,000 to $188,000. A sign-on bonus may be offered as part of the compensation package. Compensation will vary based on geographic location and level. Leveling and positioning within a level are determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The salary range listed in this posting represents the range of levels Zoox is considering for this position.Zoox also offers a comprehensive package of benefits, including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance.

Average salary estimate

$179000 / YEARLY (est.)
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$170000K
$188000K

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What You Should Know About Supply Chain Program Manager, Zoox

Are you ready to take the next step in your supply chain career? Join Zoox as a Supply Chain Program Manager in Foster City, CA! In this exciting role, you'll spearhead our Supplier Health & Readiness initiative, acting as the key liaison between various teams including strategic sourcing, supplier quality, industrialization, vehicle engineering, and logistics. Your expertise will not only enhance communication and visibility across the organization but also ensure the successful execution of our business objectives. At Zoox, collaboration is at the heart of what we do, and your ability to work with multiple stakeholders will be crucial. You'll generate regular updates for executive management and assess program risks associated with Supplier Health & Readiness. Your analytical skills will shine as you track performance metrics and identify areas for operational efficiency. Hoopla's an engaging environment where your contributions will directly support our innovative projects. So if you have over 6 years of project management experience and a background in hardware supply chain or manufacturing, we want to hear from you! Bring your excellent communication skills, ability to present to cross-functional teams, and advanced analytical capabilities to Zoox. We offer a competitive salary range of $170,000 to $188,000, depending on experience and location, plus a fantastic benefits package that includes Amazon RSUs and much more! Let's drive forward the future together at Zoox!

Frequently Asked Questions (FAQs) for Supply Chain Program Manager Role at Zoox
What are the key responsibilities of a Supply Chain Program Manager at Zoox?

The Supply Chain Program Manager at Zoox is responsible for leading the Supplier Health & Readiness initiative, collaborating with various teams like strategic sourcing, engineering, and manufacturing. Duties include delivering status updates to executive management, defining and implementing workflows, and tracking supply chain metrics. The role demands strong project management skills to ensure alignment and timely execution of business objectives.

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What qualifications are needed to apply for the Supply Chain Program Manager position at Zoox?

To be considered for the Supply Chain Program Manager role at Zoox, applicants should have at least 6 years of project management experience, preferably in a hardware supply chain or manufacturing environment. A Bachelor’s degree is required, while a Master’s degree is preferred. Additionally, excellent communication and analytical skills, along with proficiency in Excel and potentially SQL, are crucial for success in this role.

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How does the Supply Chain Program Manager collaborate with other departments at Zoox?

The Supply Chain Program Manager at Zoox serves as a key liaison among various departments, including engineering, logistics, and quality assurance. This role involves ensuring clear communication and collaboration on the Supplier Health & Readiness initiative while reporting crucial updates to executive management. This cross-functional interaction fosters a cohesive approach to meeting project deadlines and objectives.

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What kind of compensation and benefits does Zoox offer for the Supply Chain Program Manager position?

Zoox offers competitive compensation for the Supply Chain Program Manager position, with a salary range of $170,000 to $188,000, based on experience and location. In addition to salary, benefits include Amazon Restricted Stock Units, Zoox Stock Appreciation Rights, and a comprehensive package of health insurance, paid time off, and more. A sign-on bonus may also be included as part of the compensation.

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What skills are essential for the Supply Chain Program Manager at Zoox?

Essential skills for the Supply Chain Program Manager at Zoox include strong project management abilities, excellent communication skills for cross-functional influence, and advanced analytical capabilities, particularly in Excel. Moreover, adaptability and problem-solving skills are vital, as the position involves addressing challenges proactively and innovatively within a fast-paced environment.

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Common Interview Questions for Supply Chain Program Manager
What project management methodologies are you familiar with, and how can they be applied to the role of Supply Chain Program Manager?

As a candidate for the Supply Chain Program Manager position, discussing methodologies like Agile, Scrum, or Waterfall can highlight your ability to tailor approaches based on project needs. Provide examples of how you’ve successfully applied these methodologies in previous roles to deliver complex programs.

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Can you describe a time when you faced a significant challenge in a supply chain project? How did you overcome it?

Interviewers look for your problem-solving skills and resilience. Share a specific example where you encountered a setback in a supply chain project, detailing your analysis of the issue, the strategies you implemented to overcome it, and the successful outcome that followed.

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How do you prioritize multiple tasks and deadlines in a supply chain environment?

Show your organizational skills by explaining your process for prioritization. Discuss using tools or techniques such as Gantt charts or kanban boards to manage tasks effectively, ensuring that critical deadlines and project objectives are met without compromising quality.

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How do you ensure that communication between various departments is effective?

Effective communication is pivotal in the role of Supply Chain Program Manager. Discuss your strategies for ensuring clarity in communication, like holding regular cross-functional meetings or sending detailed updates on project statuses to keep all stakeholders informed and involved.

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What metrics would you track to gauge the success of the Supplier Health & Readiness initiative?

Mention key performance indicators (KPIs) such as milestone adherence, sourcing progress, cost savings opportunities, and operational efficiency. Discuss how you would analyze these metrics to drive continuous improvement within the supply chain.

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What tools or software do you prefer for tracking supply chain metrics, and why?

Familiarity with tools like advanced Excel, SQL databases, or supply chain management systems can demonstrate your analytical skills. Be ready to discuss any previous experiences using these tools to develop dashboards or reports that provided valuable insights.

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How do you handle conflict when working with cross-functional teams?

Provide examples that highlight your conflict resolution skills. Describe situations where you've successfully navigated disagreements by finding common ground and ensuring that the focus remains on shared goals and project outcomes.

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What experience do you have with vendor management and supplier relations?

Talk about your hands-on experience in managing vendor relationships, including any challenges you faced and how you successfully navigated those situations to ensure smooth operations and continuous supply chain performance.

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Can you cite an example of a project where your analytical skills made a significant impact?

Share a detailed scenario where you used your analytical skills to identify a problem, develop a solution, and the resulting impact on a supply chain project. Emphasize how your detailed analysis led to data-driven decisions that improved processes or outcomes.

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What do you see as the most significant trends affecting supply chains today?

Discuss current trends like digital transformation, sustainability practices, or global supply disruptions. Show your awareness of the broader industry landscape and how adapting to these trends can help your role as a Supply Chain Program Manager at Zoox.

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DATE POSTED
April 13, 2025

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