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Premium Audit Auditor II

Zurich North America is hiring an Premium Audit Auditor II to join our team! We are open to hiring talent in one of the following locations: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, West Virginia, or Wisconsin.As a Premium Audit Auditor II you will be performing examination of policyholder´s accounting and financial records to ensure accurate calculation of earned premium for risks of moderate complexity and that audited exposures are accurately calculated.In this role you will be responsible for:• Plan, organize and manage assigned workload and territory.• Provide timely and accurate service to the insured, agents, and internal business partners for the completion of the audit process on moderately complex risks.• Provide information and feedback as needed to enhance the flow of communication and comfort level of internal and external customers.• Ensure that audited exposures are accurately calculated.• Resolve potential disputes/questions that arise from the auditing function.• May assist in the training process for new auditors.• Provide technical advice that enables a customer to solve a problem or improve business .• Develop and maintain positive customer relationships.• Anticipate customer needs and provide feedback on trends in order to recommend changes.• Escalate technical issues within function or unit.• Listen and understand needs, provide feedback for improvements to processes, customer service or products.• Participate in short-term defined scope projects.Basic Qualifications:• Bachelors Degree and 5 or more years in the Casualty Premium Audit area OR• High School Diploma or Equivalent and 7 or more years of experience in the Casualty Premium Audit area OR• Zurich approved Apprenticeship Program including an Associate Degree and 5 or more years of experience in the Casualty Premium Audit area AND• Experience with laptop computer auditing and Microsoft Office• Knowledge of NCCI Workers Compensation and ISO General Liability rules, manuals and industry practicesPreferred Qualifications:• APA• CPCU• Large, multi-state premium audit experience• Strong verbal and written communication skills• Advanced Microsoft Excel skillsCompensation for roles at Zurich varies depending on a wide array of factors including but not limited to the specific office location, role, skill set, and level of experience. As required by local law, Zurich provides in good faith a reasonable range of compensation for roles. For additional information about our Total Rewards, Click here. Other rewards may include short term incentive bonuses and merit increases. Candidates with salary expectations outside of the range are encouraged to apply, and will be considered based on experience, skill, and education. The salary provided is a nationwide market range and has not been adjusted for the applicable geographic differential associated with the location where the position may be filled. The starting salary range for this position is $63,300.00 - $103,700.00.As an insurance company, Zurich is subject to 18 U.S. Code• 1033.As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time (https://www.zurichna.com/careers/faq).A future with Zurich. What can go right when you apply at Zurich?Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vetZurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.Location(s): AM - Louisiana Virtual Office, AM - Illinois Virtual Office, AM - Kansas Virtual Office, AM - Texas Virtual Office, AM - Minnesota Virtual Office, AM - New Jersey Virtual Office, AM - New York Virtual Office, AM - Pennsylvania Virtual Office, AM - Ohio Virtual Office, AM - Wisconsin Virtual Office, AM - Florida Virtual Office, AM - Michigan Virtual Office, AM - Connecticut Virtual Office, AM - Indiana Virtual Office, AM - Nebraska Virtual Office, AM - Georgia Virtual Office, AM - Iowa Virtual Office, AM - Maryland Virtual Office, AM - Massachusetts Virt. Office, AM - North Carolina Virt. Office, AM - Oklahoma Virtual Office, AM - South Dakota Virtual Office, AM - Tennessee Virtual Office, AM - Delaware Virtual Office, AM - South Carolina Virt. Office, AM - Virginia Virtual Office, AM - New Hampshire Virt. Office, AM - Alabama Virtual Office, AM - Arkansas Virtual Office, AM - North Dakota Virtual Office, AM - Kentucky Virtual Office, AM - Maine Virtual Office, AM - Mississippi Virtual Office, AM - Rhode Island Virtual Office, AM - West Virginia Virt. Office, AM - Vermont Virtual OfficeRemote Working: YesSchedule: Full TimeEmployment Sponsorship Offered: NoLinkedin Recruiter Tag:

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What You Should Know About Premium Audit Auditor II, Zurich North America

Join Zurich North America as a Premium Audit Auditor II and take your career to new heights! In this exciting role based in Ashland, KY, you’ll be diving deep into policyholder accounting and financial records to ensure meticulous calculations of earned premiums, particularly for moderately complex risks. You’ll manage your own territory, providing top-notch service to insured clients, agents, and internal partners, ensuring audits are completed efficiently and effectively. With responsibilities including resolving disputes, training new auditors, and developing strong customer relationships, every day will bring new challenges that sharpen your skills. Picture yourself working in a collaborative environment where your insights help enhance processes and customer satisfaction. If you have a Bachelor’s degree or equivalent experience in Casualty Premium Audit, coupled with strong communication skills and proficiency in Microsoft Office, this might just be the perfect role for you. Whether you're working remotely or in a vibrant virtual office in locations like Kentucky, this opportunity offers a compensation range of $63,300.00 - $103,700.00, emphasizing Zurich’s commitment to your professional growth and well-being. Ready to make a difference in the insurance industry? Come grow with us at Zurich North America and unlock your potential today!

Frequently Asked Questions (FAQs) for Premium Audit Auditor II Role at Zurich North America
What are the main responsibilities of a Premium Audit Auditor II at Zurich North America?

As a Premium Audit Auditor II at Zurich North America, your main responsibilities include managing your assigned workload, conducting thorough examinations of policyholder financial records, and ensuring that the calculation of earned premiums for moderately complex risks is accurate. You’ll work closely with clients and internal teams, handle any disputes, train new auditors, and provide critical insights to enhance customer service and operational processes.

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What qualifications do I need to apply for the Premium Audit Auditor II position at Zurich North America?

To be eligible for the Premium Audit Auditor II position at Zurich North America, you’ll need a Bachelor’s degree along with at least five years of experience in the Casualty Premium Audit area. Alternatively, a High School Diploma plus seven years of relevant experience or participation in the Zurich approved Apprenticeship Program can also qualify you. Proficiency with Microsoft Office and knowledge of NCCI Workers Compensation and ISO General Liability practices are essential for success in this role.

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Is remote work an option for the Premium Audit Auditor II role at Zurich North America?

Yes, Zurich North America offers the Premium Audit Auditor II position as a remote opportunity, allowing you to work from various states including Kentucky, Texas, New Jersey, and more. This flexibility promotes a balance between professional and personal life, ensuring you can perform your duties effectively from a location that suits you best.

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How does Zurich North America support career development for Premium Audit Auditor II employees?

Zurich North America is deeply committed to your professional growth. As a Premium Audit Auditor II, you'll have access to ongoing training opportunities that enhance your skills and knowledge within the insurance sector. The company's culture fosters continuous learning and filling internal positions, so you can envision a long-term career path with the potential for advancement.

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What is the salary range for the Premium Audit Auditor II position at Zurich North America?

The starting salary range for the Premium Audit Auditor II position at Zurich North America is $63,300.00 to $103,700.00, depending on factors such as experience, skills, and role specifics. Apart from the base compensation, employees may also receive incentives and bonuses, along with a comprehensive benefits package that values your hard work and dedication.

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Common Interview Questions for Premium Audit Auditor II
Can you walk me through your experience with auditing financial records as a Premium Audit Auditor II?

When answering this question, detail specific experiences where you had to analyze financial documents, showcase how you resolved discrepancies, and mention any techniques you utilized to ensure accurate calculations. Emphasize your methodical approach and your ability to communicate effectively with clients.

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How do you manage your workload and ensure timely completion of audits?

Discuss your organizational skills and strategies such as prioritizing tasks, setting deadlines, and using technology to track your work. It's important to illustrate how you remain efficient and meet deadlines, even under pressure.

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What steps do you take to resolve disputes that arise during the auditing process?

Answer by describing your communication skills, your ability to listen and understand diverse perspectives, and your conflict resolution strategies. Provide an example of a past dispute and how you successfully navigated it to a resolution.

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How familiar are you with industry regulations and compliance related to premium audits?

Detail your knowledge of relevant regulations such as NCCI and ISO rules. You might mention any training or certifications you have acquired and how you stay updated with industry changes, demonstrating your commitment to compliance.

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Can you provide examples of how you developed positive customer relationships in your previous roles?

Share specific strategies you employed to build rapport with clients, such as regular communication, being responsive to their needs, or providing valuable insights. Highlight any significant outcomes from these relationships, such as improved customer satisfaction.

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What advanced skills do you have in Microsoft Excel that could benefit the Premium Audit Auditor II position?

Discuss specific Excel functions you are proficient in, such as pivot tables, data analysis, or financial models. Explain how these skills can streamline audits, improve accuracy, and enhance reporting.

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What would you do if you encountered a significant error in a financial record during an audit?

Explain your approach to identifying the error, how you would verify the data, and the communication process to discuss the issue with the relevant parties. Stress the importance of transparency and accuracy in the audit process.

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How do you approach training new auditors in your department?

Emphasize your mentoring style and the importance of knowledge transfer. Describe the training programs or methods you've used in the past, and how you ensure new team members receive the support they need to succeed.

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Why do you want to work for Zurich North America as a Premium Audit Auditor II?

This is your chance to convey your enthusiasm for the company and its values. Discuss how Zurich's commitment to diversity, inclusion, and employee development aligns with your career goals and personal values, making it the ideal workplace for you.

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Describe a challenging audit you've conducted and how you managed it.

Choose a situation where you were faced with complex risks or difficult clients. Outline the challenges, your problem-solving techniques, and the final outcome, ensuring you highlight your analytical skills and resilience.

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For Zurich, our brand is about connecting better with all of our audiences. It's about what we do every day, through the way we communicate with our customers, with each other, and with the wider world. Ultimately, our brand is a reflection of who...

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Full-time, remote
DATE POSTED
December 19, 2024

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