Workday Senior Certified Time and Absence Consultant

As a Workday Senior Certified Time and Absence Consultant at Intecrowd, your main responsibilities include architecting, configuring, and testing Workday solutions tailored to client needs. You'll gather and document business requirements, assist in data conversion, and support integration configurations. In addition, you will mentor other consultants and provide ongoing client support to ensure satisfaction with Workday implementations.

To qualify for the Workday Senior Certified Time and Absence Consultant position at Intecrowd, you need to hold a current Workday Time Tracking Certification, have over four years of experience configuring and implementing Payroll/Absence/Time Tracking solutions, and possess a Bachelor's Degree or relevant experience. Previous consulting experience and familiarity with other HCM applications such as SAP or Oracle are also beneficial.

The role of Workday Senior Certified Time and Absence Consultant is crucial for client success at Intecrowd. You will facilitate the deployment of tailored solutions that meet clients’ unique needs while ensuring smooth transitions from legacy systems. By mentoring fellow consultants and fostering best practices, you contribute to creating a knowledgeable team that can consistently support and enhance client satisfaction.

Yes, the role of Workday Senior Certified Time and Absence Consultant at Intecrowd may involve travel, with an expected travel rate of approximately 30% depending on project requirements. This travel ensures that you can connect with clients and teams effectively as you oversee solution implementation and support.

Success as a Workday Senior Certified Time and Absence Consultant at Intecrowd requires strong functional knowledge of the Workday Payroll suite, excellent communication skills, and the ability to manage timelines effectively. You should also possess solid business analysis capabilities, mentoring skills, and a passion for customer service to ensure the highest quality outcomes for clients.

When gathering client business requirements, I start with active listening to understand their specific needs and challenges. Following that, I facilitate discussions to drill down into each requirement and document them clearly. I ensure to involve key stakeholders in the process to capture a comprehensive view and verify details, which helps to establish mutual alignment before moving to the configuration stage.

Effective communication during deployments is all about transparency and regular updates. I provide status reports that highlight progress and challenges, while also setting up regular check-ins to discuss any ongoing concerns. This approach ensures that clients are always in the loop and feel confident about the deployment process.

I believe mentoring is about leading by example and providing structured learning opportunities. I typically pair new consultants with me on projects, encouraging them to shadow my decision-making process. I also share resources for self-study and conduct regular feedback sessions to help them develop their skills and gain confidence in their roles.

To manage project timelines and deliverables effectively, I rely on meticulous planning and prioritization. I use project management tools to set clear milestones and monitor progress. Whenever I foresee potential delays, I proactively communicate with the team and clients to adjust expectations and solutions collaboratively.

Certainly! In a previous deployment, I encountered a complex issue with data integration between Workday and a third-party payroll system, which caused discrepancies. To resolve it, I conducted a thorough analysis of the mapping configurations, collaborated closely with the integration team to identify the root cause, and revised the mapping processes accordingly. This not only fixed the issue but also improved future integration protocols.

I have extensive experience mentoring and coaching new consultants in a collaborative environment. I prioritize creating a supportive atmosphere where they can ask questions and express concerns. Additionally, I develop tailored training programs based on their skill levels to help them grow independently while also contributing to team success.

Customer service is paramount in my role as a Workday Senior Certified Time and Absence Consultant because it directly impacts client satisfaction and retention. By providing timely responses, empathetic support, and valuable insights, I ensure clients feel valued and understood, fostering long-term partnerships and encouraging positive referrals.

To innovate Workday deployment processes, I leverage Agile methodologies and utilize various project management tools to streamline tasks and enhance collaboration. I also regularly review industry best practices and seek feedback from team members and clients to implement refinements that lead to more efficient workflows.

I maintain my Workday certifications and stay current by regularly participating in training sessions, attending relevant conferences, and engaging in online forums with other professionals. I also devote time to studying new features and updates in Workday releases to ensure I provide clients with the most relevant information and support during deployments.

Balancing multiple HCM/Payroll projects simultaneously requires strong organizational skills and the ability to prioritize effectively. I typically employ project management tools to keep track of timelines and deliverables, setting clear focus areas based on urgency and client needs to ensure that every project progresses smoothly without compromising quality.