Senior Client Partner
1stDibs is a one-of-a-kind online marketplace that connects design lovers to more than one million extraordinary pieces, from furniture and fine art to jewelry and fashion. As a leading global marketplace for design lovers, we enable shoppers to discover beautiful things and engage with top sellers from around the world. We encourage our shoppers to interact with sellers throughout all stages of the transaction, including item inquiries, price negotiations and customization requests.
We are looking for a Senior Client Partner to join us as part of the Trade team work to retain and grow spend for our top priority interior design and architecture firms across the country by building relationships with and delivering value to key stakeholders at these firms. As a Senior Client Partner, you will be responsible for working with a book of business of roughly 150 accounts and hitting quarterly quota requirements from this book, as well as focusing on activating new firms to utilize and spend on the 1stDibs platform. You’ll also be tasked with educating clients on new product features on the 1stDibs platform as well as the benefits and resources available to these firms as members of the Trade 1st program.
The role is perfect for someone with 2+ years of B2B sales experience who has an interest in design and experience working with Trade clients. You will be a self-starter who can jump in without being asked, who is adaptable to change, and who is comfortable in a startup environment– ready to roll up your sleeves, jump in the trenches, and wear multiple hats when necessary.
What you’ll do
- Own and work towards a quarterly quota of spend for your book of business and activating new firms
- Capture and grow customer loyalty by clearly understanding how 1stDibs adds value to their firm
- Conduct regular in-person meetings and calls to educate account members on how to utilize features and tools on our site
- Identify opportunities to increase the share of wallet from your book of business with 1stDibs
- Serve as an internal advocate for your firms for customer support, product feedback, and editorial and partnership opportunities
What you'll bring
- 2+ years of experience in a B2B sales role managing 100+ accounts
- Experience presenting to senior level contacts within industry leading organizations
- Excellent time management and organizational skills + ability to manage competing priorities
- Ability to map decision-making processes within a complex organization
- Ability to identify and overcome objections throughout the full sales cycle
Nice to Have:
- Understanding of the 1stDibs competitive landscape – from both traditional sources and new technology companies
- A passion for interior design, art, objects d’art, decorative arts, or architecture and an ability to communicate with clients on these subjects
Our overall compensation package is made of several parts, base compensation being one of them. At 1stDibs we value and are proud of our culture, innovation, professional development and training workshops, trust and giving back to the community. Equity, a comprehensive benefits package, and incentive (IF APPLICABLE) are all are components of your total compensation package. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
1stDibs is an Equal Opportunity Employer
The 1stDibs mission, to enrich lives with the extraordinary, can only be achieved when diversity, equity and inclusion are embedded into our values, culture and the way we do business. Enabling access to and celebrating unique and diverse perspectives is at the very core of what we do. We are committed to attracting and retaining the best talent in the industry, who are reflective of the diversity of our communities, and fostering an environment where every individual feels they belong, are valued and heard. As a leading design marketplace, we leverage the power of our platform and brand to empower historically underrepresented individuals, and the businesses they own, across the art and design industries.
Total Compensation Statement
1stDibs is committed to attracting, motivating and retaining top talent who drive the business forward and help us achieve our mission and vision. The company’s Total Compensation packages are designed to reward performance, be fair, equitable, and competitive, and consist of base salary, equity (where applicable), and health and work-life benefits.
Average salary estimate
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Join 1stDibs as a Senior Client Partner in New York and become part of a vibrant team dedicated to connecting design lovers with extraordinary pieces. At 1stDibs, we are much more than just an online marketplace; we are a thriving community of furniture, fine art, jewelry, and fashion enthusiasts. As a Senior Client Partner, you'll manage a book of around 150 accounts, focusing on building strong relationships with top interior design and architecture firms. Your role is pivotal in helping these firms utilize the 1stDibs platform to its fullest potential while also meeting quarterly revenue goals. You'll actively engage with clients, educating them about new features and offerings as part of the Trade 1st program. The ideal candidate for this position has 2+ years of B2B sales experience, particularly in managing numerous accounts and working with Trade clients. We’re looking for a self-starter who thrives in a startup environment, is adaptable, and doesn’t shy away from rolling up their sleeves. If you're passionate about design and excited about showing clients how 1stDibs can add value to their work, this is the perfect opportunity for you. Join us in our mission to enrich lives with the extraordinary through your sales expertise and design passion.
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Our core purpose is to enrich lives with the extraordinary by connecting design lovers across the globe.
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