2023 Canon Insights Summer Internship – ITCG Customer Support Operations

Overview

2023 Canon Insights Summer Internship

Canon is an innovative global digital imaging leader that uses technology to dissolve the barriers we face in the connections we build, the experiences we create, and even the lives we live.

We are looking for passionate and experienced students to join the Canon USA team for our 2023 Canon Insights Summer Internship Program, a paid 10-week experience based in our Melville, New York Headquarters. The program will be held from June 5, 2023 - August 11, 2023.

What You’ll Do:

- You will have the opportunity to gain hands-on work experience by participating in significant work projects that help you learn, develop business skills, and provide a meaningful contribution to Canon's business and goals.

- You’ll come into the office 4 out of 5 days a week (Monday – Thursday) on a full-time (9 AM – 5 PM) schedule based on a 35-hour work week. Fridays are reserved for off-site activities or remote work.

- You will be exposed to world-class teams and our business, marketing, and strategy initiatives through training, meetings, presentations, and other activities.

- You’ll gain marketable skills and knowledge that you’ll need in transitioning into the workforce.

Who You Are:

- A current student pursuing a Bachelor’s degree as of the Summer 2023, enrolled in a related major in the department of interest.

- Have excellent written and verbal communication skills, strong computer skills, including MS Word, Excel, and PowerPoint.

- Team player and work independently.

Perks & Benefits:

- A beautiful Headquarters facility, which has consistently received awards for its many modern amenities on a 52-acre campus

- Free morning coffee

- “Dress for Your Day” attire program – Casual dress (including jeans!) is permitted

- Access to the on-site fitness center with locker rooms

- A dedicated peer buddy who will serve as a mentor during your internship experience

- Extensive learning and professional development opportunities

- Engaging team-building events exclusively for interns

- Opportunity to network with top-level Canon business leaders

- Collaborative lunch and learns with our top talent

- Exclusive training with industry leaders on Canon equipment

- Volunteer opportunities serving our local community

- Opportunity to participate in exclusive focus groups

- A chance to be featured on Canon’s social media sites

- Swag! A Canon welcome kit and official merch you can’t get anywhere else

Award-Winning Culture:

Recognized as one of Fortune Magazine's World's Most Admired Companies in 2022, Canon has a unique culture and is committed to our core values of integrity, mutual respect, fairness, and communication.

Our corporate philosophy is Kyosei - which we define as "all people, regardless of race, religion, or culture, harmoniously living and working together into the future." This is reflected in our welcoming, respectful, and family-oriented atmosphere with a strong focus on diversity & inclusion, work-life balance, and community and environmental initiatives.

Responsibilities

2023 Canon Insights Summer Internship – The ITCG Customer Support Operations Intern will be responsible for the following:

- Participate in enhancing the digital experience for owners of our consumer products.

- Support and contribute to the development of our customer journey, from onboarding to self-service to community and engagement.

- Participate in the Loaner Operations Reallocation project, data analytics, and process improvement for backend loaner database.

- Support the Service Warehouse Creation (on west coast), including supporting data mapping, reporting and system updates (testing and reviewing).

Qualifications

A current student pursuing a Bachelor’s degree as of the Summer 2023, enrolled in a related major in the department of interest. Have excellent written and verbal communication skills, strong computer skills, including MS Word, Excel, and PowerPoint. Team player and work independently.

- Marketing major preferred

- Familiarity with digital platforms

- Knowledgeable in UX/UI design a plus

- Strong Microsoft Office suite skills

- Strong presentation skills a plus

- Demonstrates creativity and ambition

Company Overview

About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $30.4 billion in global revenue, its parent company, Canon Inc. (NYSE:CAJ), ranks third overall in U.S. patents granted in 2020† and is one of Fortune Magazine's World's Most Admired Companies in 2020. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To keep apprised of the latest news from Canon U.S.A., sign up for the Company's RSS news feed by visiting www.usa.canon.com/rss and follow us on Twitter @CanonUSA.

†Based on weekly patent counts issued by United States Patent and Trademark Office.

All referenced product names, and other marks, are trademarks of their respective owners.

Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation

We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If you are not reviewing this job posting on our Careers’ site https://www.usa.canon.com/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon.

#CUSA

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