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Associate Director, Marketing Excellence

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on XFacebookInstagramYouTubeLinkedIn and Tik Tok.

Job Description

The Associate Director, Marketing Excellence will help in the design, development, and delivery of marketing training curriculum and content for the U.S. Commercial Marketers with a focus on increasing Marketers digital literacy to deliver customer centric - personalized marketing experiences. The Marketing Excellence Manager has primary responsibility to partner with Marketing Managers and Leaders across AbbVie’s portfolio of businesses to help diagnose needs and develop solutions that support skill development across marketing competencies to create a world class marketing organization.

The position will rely on the ability to create, lead and work within cross-functional teams made of participants from U.S. Commercial Analytics & Operations, including Commercial Excellence, Marketing Analytics & Business Insights, Customer Experience, In-Field Team Effectiveness, Patient Services; U.S. Commercial Marketing, Market Access Marketing, Medical Affairs, Regulatory, Legal, Office of Ethics & Compliance, HEOR, Agency Relations, Business HR, and other internal/external partners.  Must be adept at cross-functional collaboration with ability to effectively communicate with all levels.    

Responsibilities

  • Works collaboratively across franchises to gain stakeholder input, align to the business strategies and deliver programs to elevate the effectiveness of US Commercial Marketers.
  • Thinks strategically with the business planning skills necessary to diagnose needs, develop, direct, and influence commercial training and development strategies.
  • Demonstrates exceptional stakeholder communication skills to develop partnerships across all areas and levels of the organization.
  • Leads pipeline of inventive, enduring and innovative training experiences and approaches to skill development and knowledge acquisition.
  • Leads marketing onboarding initiatives, requiring detailed project planning, effective relationship building with leaders across the organization, content co-creation with subject matter experts, program execution with facilitation of training sessions, and program modifications based on evaluations/program feedback.
  • Continually look to evolve and elevate Marketing Excellence within the organization by integrating marketing and training development industry leading best practices, key business trends, brand strategies, and marketplace drivers into Marketing Excellence skills development plans that drive competitive advantage to the organization.
  • Project management experience, managing cross-functional teams and/or external partners through large projects or initiatives.
  • Provides digital consultation to MEx team to deliver innovative, engaging digital learning, content strategies and produce or manage multi-media virtual events and digital deliverables US Commercial Training Marketing Teams.   
  • Performs needs analysis and training assessment to determine the optimal digital training strategies and solutions. 
  • Creates learning objectives, post-training evaluations and leverages analytics to measure learning effectiveness. 

Qualifications

  • Bachelor’s degree required; preferably in marketing or communications 
  • 7+ years marketing / digital marketing or similar experience required; specific experience in omnichannel marketing, sales, and/or commercial training preferred
  • 3+ years of pharmaceutical industry experience preferred
  • Comprehensive understanding and practical application of instructional design methodologies and various computer programs including, but not limited to: Adobe Creative Suite, Power BI & FORMS, streaming platforms, network diagnosis and complex to simple media development software

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

  • This job is eligible to participate in our short-term incentive programs. ​

  • This job is eligible to participate in our long-term incentive programs​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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Average salary estimate

$115000 / YEARLY (est.)
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$100000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Associate Director, Marketing Excellence, AbbVie

Join AbbVie as an Associate Director, Marketing Excellence in Mettawa, IL, where your creativity and strategic thinking will shine! In this pivotal role, you’ll collaborate with a diverse range of marketing leaders and managers to develop top-notch training content that elevates the skill set of U.S. Commercial Marketers. Your mission? To enhance digital literacy and customer-centric marketing strategies that make a genuine difference in people’s lives. Picture yourself leading cross-functional teams, crafting innovative learning experiences, and helping to diagnose training needs across various areas of our organization—from Marketing Analytics to Customer Experience. You’ll not only design engaging training modules but also spearhead onboarding initiatives that set new marketers on a path to success. With a robust background in omnichannel marketing and a knack for collaboration, you’ll be influencing AbbVie’s commercial training and development strategies. We’re seeking someone who isn’t just a thinker but also a doer—eager to employ the latest industry best practices to continuously evolve our marketing excellence programs. If you're ready to use your project management experience for impactful learning solutions and contribute to a world-class marketing organization, we’d love to have you on board at AbbVie!

Frequently Asked Questions (FAQs) for Associate Director, Marketing Excellence Role at AbbVie
What are the responsibilities of the Associate Director, Marketing Excellence at AbbVie?

The Associate Director, Marketing Excellence at AbbVie is responsible for designing and delivering training curricula that enhance the digital marketing skills of U.S. Commercial Marketers. Responsibilities include collaborating across franchises to align programs with business strategies, leading marketing onboarding initiatives, and creating innovative training experiences that foster continuous skill development.

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What qualifications are needed for the Associate Director, Marketing Excellence role at AbbVie?

To qualify for the Associate Director, Marketing Excellence position at AbbVie, candidates need a Bachelor’s degree, preferably in marketing or communications, alongside over 7 years in marketing—especially in digital and omnichannel marketing. Experience in the pharmaceutical industry is a plus, as well as familiarity with instructional design methodologies and digital media development software.

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How does AbbVie ensure Marketing Excellence among its team members?

AbbVie ensures Marketing Excellence by implementing robust training programs, innovative learning experiences, and continuous evaluation of training effectiveness. The Associate Director partners with various stakeholders to align the curriculum with current trends and data, ensuring commercial training meets the evolving needs of marketers.

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What is the culture like at AbbVie for the Associate Director, Marketing Excellence?

The culture at AbbVie is collaborative and innovation-driven. As the Associate Director, Marketing Excellence, you'll work with diverse teams across various functions, all focused on elevating marketing practices and delivering impactful customer experiences. AbbVie emphasizes diversity and inclusion, making it a supportive environment for all team members.

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What are the opportunities for career growth as an Associate Director, Marketing Excellence at AbbVie?

As an Associate Director, Marketing Excellence at AbbVie, there are numerous opportunities for career growth, including taking on leadership roles in larger projects, influencing strategic marketing decisions, and expanding your expertise in digital marketing and training development. The focus is on personal development and skill enhancement, ensuring you can grow within the organization.

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Common Interview Questions for Associate Director, Marketing Excellence
Can you describe your experience with developing marketing training content?

In answering this question, focus on specific projects where you designed or implemented training programs. Mention tools and methodologies used, how you assessed needs, and the outcomes of your initiatives, emphasizing how they contributed to marketing excellence.

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How do you approach cross-functional collaboration in your work?

Discuss your strategies for effective communication and building relationships with different departments. Provide examples of successful collaborations and how they led to enhanced project outcomes, essentially showcasing your interpersonal skills.

Join Rise to see the full answer
What strategies do you use to assess the training needs of marketers?

Outline your process for needs analysis, which may include surveys, interviews, and performance metrics. Explain how you leverage data to tailor training solutions that address specific skill gaps and support overall business objectives.

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How would you integrate digital tools into marketing training initiatives?

Share your knowledge of various digital learning tools and platforms. Provide examples of how you have utilized them in past roles to enhance engagement and learning outcomes, demonstrating your ability to innovate in training development.

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What challenges have you faced in developing training programs, and how did you overcome them?

Describe specific challenges you encountered, perhaps related to stakeholder buy-in or resource limitations. Focus on the strategies you implemented to overcome these challenges, emphasizing your problem-solving skills and adaptability.

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How do you measure the effectiveness of a training program?

Discuss the key performance indicators (KPIs) and metrics you use to evaluate training success, such as learner engagement, retention rates, and post-training performance improvements. Providing specific examples of past evaluations adds credibility to your response.

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Can you give an example of a successful training initiative you led?

Narrate a detailed account of a specific training initiative, from conception to execution. Highlight your role, the results achieved, and any feedback you received to illustrate your capability in delivering impactful training.

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What is your understanding of omnichannel marketing in the pharmaceutical industry?

Share insights into how omnichannel marketing can enhance customer engagement and retention in pharmaceuticals. Discuss specific tactics you've employed or studied, highlighting their importance in providing a seamless customer experience.

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How do you stay updated on the latest trends in marketing and training development?

Elaborate on your methods for staying informed, such as attending industry conferences, subscribing to relevant publications, or engaging with professional networks. Stress the importance of lifelong learning and adapting to new trends in your approach.

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Why do you want to work at AbbVie in the role of Associate Director, Marketing Excellence?

In your answer, express your admiration for AbbVie’s commitment to innovation and improving lives. Discuss how your values align with the company's mission and how the role fits into your career aspirations, emphasizing your enthusiasm for contributing to marketing excellence.

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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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Full-time, on-site
DATE POSTED
December 16, 2024

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