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Manager, Social Media, Keys Soulcare

About the Company


e.l.f. Beauty, Inc. stands with every eye, lip, face and paw. Our deep commitment to clean, cruelty free beauty at an incredible value has fueled the success of our flagship brand e.l.f. Cosmetics since 2004 and driven our portfolio expansion. Today, our multi-brand portfolio includes e.l.f. Cosmetics, e.l.f. SKIN, pioneering clean beauty brand Well People, Keys Soulcare, a groundbreaking lifestyle beauty brand created with Alicia Keys and Naturium, high-performance, biocompatible, clinically-effective and accessible skincare.


In our Fiscal year 24, we had net sales of $1 Billion and our business performance has been nothing short of extraordinary with 23 consecutive quarters of net sales growth. We are the #2 mass cosmetics brand in the US and are the fastest growing mass cosmetics brand among the top 5. Our total compensation philosophy offers every full-time new hire competitive pay and benefits, bonus eligibility (200% of target over the last four fiscal years), equity, flexible time off, year-round half-day Fridays, and a hybrid 3 day in office, 2 day at home work environment. We believe the combination of our unique culture, total compensation, workplace flexibility and care for the team is unmatched across not just beauty but any industry.


Visit our Career Page to learn more about our team: https://www.elfbeauty.com/work-with-us


Position Summary

 The Social Media Manager, Keys SoulCare will be responsible for developing and implementing the Social Media strategy and content in order to increase the online presence and improve e.l.f. marketing and sales efforts. As a part of the Integrated Marketing Communications Team, the Social Media Manager, Keys SoulCare will work on that brand as we expand the portfolio under the e.l.f. brand.

 

Responsibilities

 - Develop, implement and manage social media strategy for each relevant platform

- Be agile, open and have a ‘rapid response’ approach to our online customers

- Define most important social media KPIs across all social channels to always achieve #1 position across all relevant measures

- Be curious to identify NEW content opportunities and trends to social channels

- Develop with cross-channel partners innovative content calendar to express brand personality, key brand priorities and emerging trend moments

- Develop monthly Social Dashboard with active insights to ensure we are learning and driving results

- Work in-sync with ALL Integrated Marketing Communication Team members across Influencers, Paid Media and PR

- Manage and oversee social media content working with Creative Team

- Measure the success of every social media campaign to include daily pivots as required to ensure maximum reach and engagement

- Continuously bring emerging social platform and innovation, content, trends and creative opportunities to the organization to ensure ALL brands are relevant in this everchanging landscape

- Be an active social listener and leverage insights to guide organization to help drive new innovation and sales

- Use social media marketing tools such as Dash Hudson, TRIBE, Social Studio and other relevant platforms as they evolve

- Prepare brand relevant copy for all posts and work with designers to ensure content is informative, current and on brand point

- Collaborate with Marketing, Ecommerce, Digital, Sales, Creative and Innovation teams to maximize brand priorities

- Develop social commerce strategy and implement to drive sales across all partners

- Monitor SEO and user engagement and suggest content optimization

- Communicate with industry professionals and influencers via social media to create a strong network

- Hire and train other team members as expansion occurs and social needs evolve

- Have strong executive presence, positive attitude and lead team to achieve greatness

- Other areas of task opportunity will be required as determined by VP, Integrated Marketing Communication

 

 

Requirements:

 - 3-5 years of experience as a Social Media Specialist or similar role

- Social Media Strategist using social media for brand awareness and impressions

- Have a strong passion for all things beauty

- Excellent knowledge of Tik Tok, Facebook, Twitter, LinkedIn, Pinterest, Instagram, and other social media emerging platforms

- Understanding of SEO and web traffic metrics

- Experience with doing audience and buyer persona research

- Strong understanding of social media KPIs and social media reporting platforms

- Excellent multitasking skills

- Great leadership skills

- Critical thinker and problem-solving skills

- Strong team player and work well cross company channels

- Excellent time-management skills

- Great interpersonal, presentation and communication skills

- BS degree in Marketing or relevant field


 


$90,000 - $100,000 a year

This job description is intended to describe the general nature and level of work being performed in this position. It also reflects the general details considered necessary to describe the principal functions of the job identified, and shall not be considered, as detailed description of all the work required inherent in the job. It is not an exhaustive list of responsibilities, and it is subject to changes and exceptions at the supervisors’ discretion.


e.l.f. Beauty respects your privacy. Please see our Job Applicant Privacy Notice (www.elfbeauty.com/us-job-applicant-privacy-notice) for how your personal information is used and shared.

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What You Should Know About Manager, Social Media, Keys Soulcare, E.L.F. BEAUTY

Are you passionate about beauty and social media? If so, e.l.f. Beauty, one of the fastest growing brands in mass cosmetics, has the perfect opportunity for you as the Social Media Manager for Keys Soulcare, based in New York, NY. In this role, you'll take the reins on crafting and executing a dynamic social media strategy that reflects the unique brand ethos of Keys Soulcare, a groundbreaking lifestyle beauty brand created with Alicia Keys. You'll work collaboratively within our Integrated Marketing Communications Team to grow our online presence and drive our sales through innovative and engaging content across all major platforms like TikTok, Instagram, and more. It’s an exciting chance to not only define key performance indicators for our social channels but also to identify fresh content opportunities that resonate with our community. As our Social Media Manager, you’ll spearhead daily campaign evaluations, working closely with various teams to ensure that all messaging is clear, impactful, and on brand. If you're a creative thinker who thrives in a fast-paced environment and possesses a strong understanding of social media dynamics, we'd love to see you bring your talent to our growing team at e.l.f. Beauty. Join us and play a vital role in elevating Keys Soulcare in the vibrant beauty landscape while enjoying a competitive salary and comprehensive benefits package. Let's cultivate beauty together!

Frequently Asked Questions (FAQs) for Manager, Social Media, Keys Soulcare Role at E.L.F. BEAUTY
What are the main responsibilities of the Social Media Manager at Keys Soulcare?

As the Social Media Manager for Keys Soulcare at e.l.f. Beauty, you'll be responsible for developing and implementing social media strategies tailored to various platforms, monitoring KPIs, and creating innovative content calendars. You'll also analyze the effectiveness of campaigns and engage with our online community to foster brand loyalty.

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What qualifications are needed for the Social Media Manager position at e.l.f. Beauty?

To qualify for the Social Media Manager position at Keys Soulcare, candidates should have 3-5 years of experience in a similar role, possess strong knowledge of social media platforms, and demonstrate excellent leadership skills. A BS degree in Marketing or a relevant field is also required.

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What is the salary range for the Social Media Manager at Keys Soulcare?

The salary range for the Social Media Manager role at Keys Soulcare is between $90,000 and $100,000 a year, which reflects e.l.f. Beauty's commitment to offering competitive compensation for their valuable team members.

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How does the Social Media Manager interact with other teams within e.l.f. Beauty?

The Social Media Manager collaborates closely with various teams, including Marketing, Ecommerce, Creative, and Sales, to align brand priorities and maximize the effectiveness of social media campaigns across all platforms at e.l.f. Beauty.

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What types of content will the Social Media Manager create for Keys Soulcare?

The Social Media Manager will create an array of engaging content, including brand-relevant copy for posts, collaborative campaigns with influencers, and innovative strategies focused on social commerce to drive sales across digital platforms, ensuring all content resonates with the audience.

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Common Interview Questions for Manager, Social Media, Keys Soulcare
How would you define the social media strategy for Keys Soulcare?

To define a successful strategy, I would conduct a comprehensive analysis of our target audience and competitors, set clear and measurable goals aligned with brand objectives, and create a content calendar that asserts brand personality while staying agile to emerging trends.

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Can you provide an example of a successful social media campaign you have managed?

Certainly! One successful campaign I managed focused on user-generated content, where we encouraged customers to share their personal experiences with our products using a specific hashtag. This significantly boosted engagement and allowed us to build a sense of community around the brand.

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How do you measure the effectiveness of a social media strategy?

Effectiveness can be measured using key performance indicators such as engagement rates, reach, conversion rates, and ROI. Weekly and monthly analyses help in adjusting strategies based on performance data to ensure we are meeting our goals.

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What role do you think emerging platforms play in social media marketing?

Emerging platforms are essential as they provide new avenues to reach diverse audiences and experiment with innovative content. I believe staying updated on trends can give brands a competitive edge and foster deeper connections with consumers.

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How would you handle negative comments or feedback on social media?

Handling negative comments promptly and professionally is crucial. I advocate for addressing the concern publicly to demonstrate transparency, and if needed, moving the conversation to a private channel for resolution, while always maintaining respect and empathy.

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What is your experience with SEO, and how does it relate to social media marketing?

I have a solid understanding of SEO principles, which can greatly enhance social media marketing by ensuring content is discoverable through search engines. I advocate for using relevant keywords, optimizing descriptions, and employing analytics to monitor web traffic linked to our social efforts.

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How do you stay updated with the latest trends in social media?

I regularly follow industry-leading blogs, attend webinars, and engage with fellow marketers on platforms like LinkedIn to stay informed about the latest tools, platforms, and trends. I also participate in online forums and community discussions to gain diverse insights.

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What steps would you take to create a content calendar?

Creating a content calendar starts with understanding the audience demographics and seasonal trends. I would brainstorm ideas in collaboration with the team, outline key themes and goals for each post, and maintain flexibility to adapt to real-time trends.

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Can you explain how you would collaborate with influencers for Keys Soulcare?

Collaboration with influencers would begin with identifying those who have a genuine affinity for the brand. I'd develop clear briefs that align our campaign goals with the influencers' style, ensuring authenticity, and regularly check in to foster positive relationships.

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How would you ensure that all posts reflect the brand personality of Keys Soulcare?

I would pay close attention to the established brand voice, conduct team brainstorming sessions, and use mood boards to keep content visually and contextually aligned. Regular internal reviews would help ensure every post meets our standards and brand values.

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We build brands to disrupt industry norms, shape culture and connect communities through positivity, inclusivity and accessibility.

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Full-time, hybrid
DATE POSTED
December 18, 2024

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