Customer Master Data Analyst - job 2 of 5

As a Customer Master Data Analyst at AbbVie, your responsibilities will include implementing changes to SAP master data, coordinating customer data setup, and engaging in various projects across functional areas. You'll ensure data quality and compliance while collaborating with business units to resolve any master data issues. Additionally, you will design and maintain Power BI reports and assist in defining standard operating procedures. Your role is crucial in optimizing data operations and supporting business continuity.

To qualify for the Customer Master Data Analyst position at AbbVie, you need a Bachelor's degree, preferably in Finance or Accounting. Prior experience in master data management, especially within SAP environments, is essential—ideally, you should have at least 4 years of related experience. Familiarity with SAP S4/HANA and strong communication skills are also required, as you'll be working with both technical and non-technical stakeholders.

The Customer Master Data Analyst role at AbbVie is vital for maintaining accurate and high-quality customer data, which is critical for seamless business operations. By coordinating data setups and ensuring compliance with data governance practices, you help to avoid disruptions in processes. Your work ensures that various business units can function efficiently and make informed decisions based on reliable data.

As a Customer Master Data Analyst at AbbVie, you’ll engage in diverse projects that span various functional areas within the organization. These could involve data migrations, system enhancements, or quality improvement initiatives. Collaboration with cross-functional teams will enable you to tackle data challenges and enhance systems, ensuring that data management processes are continuously optimized.

Customer Master Data Analysts at AbbVie primarily utilize SAP systems for managing customer data, specifically SAP S4/HANA. Experience with data management tools like the Data Stewardship Platform (DSP) is also advantageous. Additionally, proficiency in Power BI for report creation and data visualization is key in this role, enabling analysts to deliver insights effectively.

When answering this question, be sure to highlight specific projects or tasks you've managed involving SAP. Discuss your role in data maintenance and how you've improved data quality and accuracy in previous positions. Providing metrics or examples of successful implementations will demonstrate your practical experience and understanding of the SAP ecosystem.

To effectively answer this question, share your methodology for maintaining data quality, such as using automated checks, adhering to standard operating procedures, and engaging in data audits. Mention your experience with data governance and how you collaborate with stakeholders to ensure ongoing compliance.

This is your opportunity to showcase problem-solving skills. Detail a specific project, the challenges you faced, and the steps you took to resolve them. Highlight teamwork and the strategies you employed, such as cross-functional collaboration or leveraging new technologies and tools.

When responding, emphasize your experience with Power BI in building dashboards and interactive reports. Provide examples of how you've used data visualization to drive insights or support business decisions. Discuss any training or certifications you have and your ability to interpret complex data effectively.

You can demonstrate your organizational skills by explaining your prioritization strategy, such as using project management tools, setting deadlines, and maintaining open communication with team members. Share strategies that help you remain adaptable while ensuring that all tasks achieve desired outcomes.

Emphasize your communication skills and adaptability when working with non-technical stakeholders. Mention how you simplify complex data concepts, ensuring that all involved parties understand the implications and requirements of data management processes.

Outline your understanding and experience in data governance, highlighting specific tools or methodologies you've used. Be prepared to discuss how these practices helped improve data reliability and compliance within your previous roles.

Articulate your views on data accuracy, integrity, and compliance as the cornerstones of effective master data management. Discuss how these aspects directly impact a business's ability to achieve its strategic goals and make informed decisions.

Share your commitment to continuously seeking enhancements in data processes. Point to examples where you've implemented new systems or processes, participated in training programs, or engaged in industry best practices to reflect a proactive learning approach.

Speak to your alignment with AbbVie’s mission to make a difference in people’s lives through innovation. Share your passion for data management and how this specific role allows you to contribute to that mission while fostering your professional growth in a dynamic environment.