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Director II, Site Contracting Global Operations - job 1 of 3

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on XFacebookInstagramYouTubeLinkedIn and Tik Tok.

Job Description

Purpose:

Overall leader of the global Operations team within AbbVie’s Global Site Contracting (GSC) function.  Responsible for guiding the global teams that (1) lead business design, development, launch and support of global systems supporting site and study interactions and operations, (2) build budgets from clinical protocols and oversee HCP/HCO fair market value compliance, (3) build and utilize analytics tools that measure all KPIs relevant to the clinical site contracting and budgeting team, and then drive organizational innovation resulting from analysis conducted on such KPIs, (4) negotiate and execute a variety of essential contract types away from the primary clinical site activation process (e.g. CDAs, simple amendments) while also administering cross-border task workflows and other clinical site contracting support roles around the world, and (5) provide program and project management for key activities throughout AbbVie’s clinical site contracting function.  Dedicated to advancing AbbVie R&D’s clinical portfolio across all TAs and in all applicable geographies.  Understands, anticipates and fulfills R&D clinical contracting needs today and over the LRP.  Identifies, implements and maintains process improvements and standards, designed to reduce cycle time, maintain compliance, improve productivity and achieve studies’ strategic targets.          

Responsibilities:

• Lead the overall Global Operations team in all interactions with stakeholders throughout Global Site Contracting, and the broader R&D Community.

• Direct the GSC systems function which is responsible for partnering in the design, build, launch  and management of systems which support GSC’s global mandates.  This includes: Conga CLM, AbbVie’s clinical budget building tools, AI processes supporting clinical functions including automated contract and other document generation and interactions with AbbVie’s financial system, and comprehensive clinical study design and costing.

• Oversee the GSC Budget and FMV team, which builds, reviews, finalizes and rolls out AbbVie’s clinical trial site budgets around the world.  Includes responsibility for guidance of the design, development, rollout and support of systems tools which support site budget building and negotiations, and responsibility for Fair Market Value process and compliance.

• Manage the Contract Solutions and Innovations team which executes projects with stakeholders throughout AbbVie to design and utilize tools to visualize site contracting related data and then drives clinical contracting strategy related to such findings to accelerate clinical timelines and generate other efficiencies.

• Guide the GSC Contract Management Associate team, which is the global function that coordinates and manages timely and appropriate execution of contracting and related documentary/administrative tasks in support of clinical site contracting in various countries around the world.  This includes the negotiation and execution of Confidential Disclosure Agreements (CDAs) and appropriate complexity amendments to Clinical Study Agreements (CSAs), coordination and creation of system records reflecting work in the site contracting lifecycle, population and completion of clinical site contracting support documents, and assistance in the final execution of contracts in accordance with local practice around the world

• Leads the Global Site Contract Program Management office, which is responsible for leading high priority/profile strategic initiatives with the GSC organization and directly overseeing program management governance which includes tracking, reporting, issue escalation, communication with management and stakeholders, and enables continuous process improvements.

•Manage, train and mentor staff. Conducting periodic assessments of staff’s abilities and identifying training for further development.

•Resource planning of personnel and prioritization of projects / assignments in order to meet timelines. Continually drive the implementation of process improvements that reduce cycle time, control costs, and maintain or improve the quality of the deliverables.

•Understand and adapt to changing business models associated with the execution of clinical trials around the world that directly affect the timelines and success of R&D’s pipeline progression.

Qualifications

•15+ years combined experience supporting clinical research, technical systems, contract management, pharma finance, business or legal operations or other applicable skill areas.

•Bachelor’s degree in a scientific or business skill related area is required, advanced degree preferred.

•Very strong understanding of the pharmaceutical industry, clinical operations, systems, site contracting processes, and regulatory environment.

•Sophistication in managing across large organizations, including in interactions relating to pharma R&D, IT, Procurement, Finance, OEC, Quality, and Legal.  Proven project management skills.

•Substantial problem-solving abilities at both strategic and operational levels.  This involves both internal cross-functional problem-solving as well as issue resolution between functional areas and external parties.

•Long term successful and progressive leadership experience in motivating teams to anticipate and deliver strong operating results, as well as to meet or exceed customer expectations. Personnel management/supervision required.

•Demonstrated ability in strategic planning and cross functional execution. Position requires strong analytical skills to understand scientific and financial data, recognize key issues and establish priorities.

•Must have demonstrated experience in preparing/presenting key information to senior level management.

Key Stakeholders:

Clinical teams, IT, Legal, Procurement, Finance, Medical Affairs and OEC.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

  • This job is eligible to participate in our short-term incentive programs. ​

  • This job is eligible to participate in our long-term incentive programs​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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Average salary estimate

$175000 / YEARLY (est.)
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$150000K
$200000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director II, Site Contracting Global Operations, AbbVie

Are you ready to take your career to the next level? AbbVie is seeking a Director II for Site Contracting Global Operations based in beautiful Mettawa, IL. As the overall leader of our Global Operations team, you'll be instrumental in guiding the teams responsible for designing, developing, and supporting systems that facilitate site and study interactions. You'll take charge of building budgets based on clinical protocols while ensuring compliance with fair market values. If you have a passion for advancing clinical research through analytical insights, this role is perfect for you! Your responsibilities will include negotiating essential contract types and managing project management functions that drive innovation. You'll engage with a diverse set of stakeholders across the organization to fulfill R&D clinical contracting needs effectively. Your experience counts! We're looking for someone with at least 15 years in clinical research, contract management, or related fields, along with strong leadership skills. If you thrive in fast-paced environments and enjoy tackling challenges strategically, we want to meet you! Join us as we aim to transform the medical landscape and improve lives through groundbreaking therapies. At AbbVie, we’re not just about medicine; we’re about making a difference.

Frequently Asked Questions (FAQs) for Director II, Site Contracting Global Operations Role at AbbVie
What are the main responsibilities of a Director II, Site Contracting Global Operations at AbbVie?

As a Director II for Site Contracting Global Operations at AbbVie, you will lead the Global Operations team, manage the overall GSC systems functions, oversee budget building and fair market value compliance, and negotiate various essential contracts. Additionally, you will guide the Contract Management Associate team and support high-priority projects, driving continuous process improvements across the company's clinical site contracting function.

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What qualifications are needed for the Director II, Site Contracting Global Operations role at AbbVie?

Candidates for the Director II, Site Contracting Global Operations position at AbbVie should have a minimum of 15 years of experience in clinical research, contract management, or relevant fields. A bachelor's degree in a scientific or business-related area is required, while an advanced degree is preferred. Strong analytical skills, project management expertise, and proven leadership experience are key qualifications for success in this role.

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How does the Director II, Site Contracting Global Operations position impact AbbVie's clinical portfolio?

The Director II, Site Contracting Global Operations at AbbVie plays a critical role in advancing the clinical portfolio by ensuring compliance with clinical study protocols and efficiently managing site budgets. By overseeing contract negotiations and fostering collaboration among stakeholders, this position helps to streamline processes, reduce cycle times, and support the timely progression of R&D initiatives in various therapeutic areas.

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What skills are essential for success as a Director II, Site Contracting Global Operations at AbbVie?

Success as a Director II, Site Contracting Global Operations at AbbVie requires strong leadership and management skills, extensive knowledge of the pharmaceutical and clinical operations landscape, and the ability to navigate complex contractual negotiations. Additionally, candidates should excel in analytical thinking, problem-solving, and have a proven track record of strategic planning and cross-functional execution.

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What kind of work environment can a Director II, Site Contracting Global Operations expect at AbbVie?

A Director II, Site Contracting Global Operations at AbbVie will work in a collaborative and dynamic environment that values innovation and integrity. You will be part of a passionate team committed to addressing medical challenges and advancing the clinical research landscape. The role offers opportunities for personal and professional growth while making a significant impact on patient outcomes around the globe.

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Common Interview Questions for Director II, Site Contracting Global Operations
What strategies will you employ to improve site contracting processes?

To tackle site contracting processes efficiently, I would focus on analyzing current workflows and identifying bottlenecks. Implementing streamlined systems for budget building and contract negotiations, while fostering open communication with stakeholders, would drive improvements and reduce cycle times significantly.

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Can you describe your experience with negotiating clinical trial agreements?

In my previous roles, I have successfully negotiated clinical trial agreements by building strong relationships with investigators and stakeholders. I ensure that I understand their needs while also aligning with AbbVie's compliance requirements, resulting in mutually beneficial terms that accelerate the trial process.

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How do you plan to manage a diverse team effectively?

To manage a diverse team effectively, I will prioritize fostering an inclusive environment where team members feel valued and heard. Regular check-ins, individual development plans, and constructive feedback are essential. I believe that understanding each person’s unique strengths can greatly enhance our team's overall success.

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What methods do you use to measure KPIs relevant to clinical site contracting?

I utilize analytical tools and data visualization techniques to track KPIs such as cycle time, budget variability, and compliance rates. This data informs our contracting strategies and allows us to make data-driven decisions to enhance operational efficiencies at AbbVie.

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How do you ensure compliance with fair market value in budget proposals?

Ensuring compliance with fair market value involves collaborating closely with finance and compliance teams. I stay updated on regulations and market benchmarks while using these insights to guide budget proposals, ensuring they meet both compliance requirements and stakeholder expectations.

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What challenges have you faced in global operations, and how did you overcome them?

One challenge I faced was navigating different regulatory environments across countries. By keeping open lines of communication with regional teams and leveraging their expertise, I was able to adapt our processes to meet local requirements while maintaining efficiency in global operations.

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How do you stay organized when managing multiple projects?

I prioritize effective project management tools and methodologies, such as Agile or Kanban. Regularly updating project timelines, setting milestones, and conducting team syncs helps me stay organized and ensures that all team members are aligned on priorities and deadlines.

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How would you handle conflict between team members in the context of contract negotiations?

I would first facilitate a constructive discussion to understand each party's perspective. By fostering a collaborative atmosphere, we can identify common goals and work together to resolve the conflict, ensuring a smooth negotiation process that aligns with AbbVie's commitments.

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What role does innovation play in your approach to contract management?

Innovation is paramount in contract management. By continuously seeking new tools and technologies to enhance processes, I aim to drive creative solutions that not only improve efficiency but also promote higher levels of collaboration and transparency within the team.

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How do you approach training and mentoring your team?

I believe in a mentorship approach that includes tailored development plans, regular feedback, and hands-on learning opportunities. Encouraging team members to pursue continuing education and providing them with resources for growth are also key strategies in my approach to training.

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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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Full-time, on-site
DATE POSTED
April 23, 2025

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