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Inside Sales Rep I, Eyecare - job 1 of 2

Company Description

At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit https://global.allerganaesthetics.com/. Follow Allergan Aesthetics on LinkedIn.

Job Description

AbbVie’s Austin based Inside Sales is a professional team of inside sales personnel that supports existing field sales, operational, and marketing initiatives utilizing a set of approved best practices, job aides, and quality metrics to build lasting relationships with Healthcare Practices across the nation. 

Our team is searching for high energy, self-motivated, dynamic individuals wishing to join a team environment that values individual achievement.  Candidates must be able to work in a fast-paced environment with a continued focus on utilizing phone and other channels to create, nurture, and expand relationships with healthcare professionals to achieve brand objectives. 

Successful candidates will possess strong verbal communication skills, be highly organized, flexible, self-starter and can articulate value on a consistent basis to foster growth of an expanding customer base by creating positive customer interactions and lasting relationships. 

Core responsibilities include:

  • Ability to use inside sales techniques to ensure positive results to a highly targeted, assigned list of healthcare professionals.  
  • Ability to apply account management skills such as call planning, customer education, reporting and follow-up to maximize territory performance potential.
  • Comfortable establishing a commanding and engaging phone presence with an ability to build rapport and engage in clinical/promotional conversations to maintain productive business relationships.
  • Manage daily sales call activity to optimize time and maximize the achievement of sales and market share objectives.
  • Profile and manage targeted list of healthcare professionals and provide value-added benefits to grow product volume.
  • Maintain the required product expertise including competitive product knowledge.
  • Demonstrate thorough knowledge of products and ensure clear, concise and accurate communication of product information with target audiences using proper medical terminology.
  • Successfully complete product training (self-study, testing, field work and classroom training or virtually) and meet training expectations.
  • Demonstrate effectiveness working independently and in a team environment.
  • Introduce, establish, grow relationships, and retain an expanding group of healthcare professionals from all levels – including office staff, Medical Assistants, nurses, and doctors.
  • Must safeguard patient privacy and confidentiality by following the guidelines set forth in the Privacy and Security Rules of the Health Insurance Portability and Accountability Act (HIPAA)

Qualifications

Education and/or experience

  • Bachelor’s degree or equivalent employment experience
  • The ability to work independently, highly organized and superior communication skills
  • Experience in an environment incentivized by established goals and metrics
  • Experience in the healthcare industry involving interaction with physicians, office staff, etc. preferred

Desired knowledge

  • Knowledge of medical device, pharmaceutical, or related field
  • Ability to use Microsoft Office, Outlook MS Word, Excel, PowerPoint
  • Knowledge of Salesforce preferred

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​​

​​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​​

  • This job is eligible to participate in our short-term incentive programs. ​​

​​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Inside Sales Rep I, Eyecare, AbbVie

Join the dynamic team at Allergan Aesthetics as an Inside Sales Rep I in Austin, TX! This is a unique opportunity for enthusiastic, self-motivated individuals who thrive in a fast-paced environment. At Allergan Aesthetics, we pride ourselves on our innovative portfolio of leading aesthetics brands, from facial injectables to skincare products. As part of our collaborative inside sales team, you will play a crucial role in supporting our field sales efforts and marketing initiatives. Your main goal? To build and nurture lasting relationships with healthcare professionals across the nation! You'll apply your communication skills and account management techniques to engage with a highly targeted list of potential clients, maximizing territory performance. Whether you're making calls or sending emails, your ability to articulate product value will foster positive interactions and help grow our customer base. We value flexibility and organization in candidates who can successfully navigate the demands of this role. A Bachelor’s degree and experience in the healthcare industry are preferred, but we appreciate driven individuals who are ready to learn and succeed. If you have a passion for helping people and a knack for relationship-building, this position could be the perfect fit for you. Join us in our commitment to excellence and innovation in aesthetics—apply today and take your sales career to new heights with Allergan Aesthetics!

Frequently Asked Questions (FAQs) for Inside Sales Rep I, Eyecare Role at AbbVie
What are the main responsibilities of the Inside Sales Rep I at Allergan Aesthetics?

The Inside Sales Rep I at Allergan Aesthetics is responsible for using inside sales techniques to build and nurture relationships with healthcare professionals. Key tasks include managing daily sales calls, executing account management skills like call planning and customer education, and maintaining product knowledge to foster effective communication.

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What qualifications do I need for the Inside Sales Rep I position at Allergan Aesthetics?

To qualify for the Inside Sales Rep I position at Allergan Aesthetics, candidates should possess a Bachelor’s degree or equivalent experience. Strong verbal communication skills, organizational abilities, and a willingness to engage in a fast-paced environment are essential. Additionally, prior experience in healthcare sales is preferred.

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How does Allergan Aesthetics support its Inside Sales team?

Allergan Aesthetics supports its Inside Sales team by providing a comprehensive training program that includes self-study, product testing, and field work. The company fosters a friendly environment where individual achievement is valued, and team members are encouraged to excel and achieve brand objectives.

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What tools and software do Inside Sales Reps at Allergan Aesthetics use?

Inside Sales Reps at Allergan Aesthetics typically utilize tools such as Microsoft Office applications and Salesforce to manage client interactions. It’s essential to be comfortable using these technologies to optimize sales activities and maintain detailed records.

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What makes the Inside Sales Rep I role at Allergan Aesthetics unique?

The Inside Sales Rep I role at Allergan Aesthetics stands out due to its focus on building lasting relationships in the healthcare sector, particularly within aesthetics. This role allows individuals to combine their sales skills with a passion for innovative products, delivering value in a rapidly evolving industry.

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Common Interview Questions for Inside Sales Rep I, Eyecare
Can you describe your experience with inside sales techniques?

When answering this question, detail your familiarity with various inside sales strategies and tools. Provide examples of how you've successfully implemented these techniques in prior roles to achieve sales targets.

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How do you prioritize your tasks when dealing with multiple clients?

Explain your organizational skills and time management strategies. Discuss any tools you use to track client interactions and set reminders for follow-ups, emphasizing how this approach maximizes your efficiency and effectiveness.

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What steps do you take to build rapport with clients over the phone?

Highlight your communication skills and ability to listen actively. Mention strategies such as personalizing conversations, asking relevant questions, and demonstrating empathy to cultivate trust and rapport.

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How would you handle a challenging client interaction?

Discuss your approach to conflict resolution, emphasizing listening actively to the client’s concerns and finding a constructive solution that addresses their needs while maintaining a professional demeanor.

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What do you know about Allergan Aesthetics and our product offerings?

Showcase your research on Allergan Aesthetics, detailing specific products and their benefits. This demonstrates your interest in the role and your commitment to becoming a knowledgeable representative for the company.

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Can you discuss a time when you exceeded sales targets?

Provide a clear example of a sales target you exceeded, including the methods you used to achieve that success. Use numbers and data to reinforce your accomplishments, showing how your efforts directly contributed to the overall success.

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How do you stay up-to-date with industry trends, especially in healthcare sales?

Mention any industry publications, websites, or communities you follow to stay informed. Describe how this knowledge helps you in your sales approach and keeps conversations relevant and engaging.

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What do you consider to be the most important skills for an Inside Sales Rep?

Identify key skills such as communication, organization, and adaptability. Support your answer with examples of how these skills have helped you in your previous roles and improved your relationship-building capabilities.

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Describe your experience with CRM tools like Salesforce.

If you have experience with Salesforce or similar CRM platforms, detail how you’ve used them to track interactions and manage leads effectively. If you're new to CRM software, express your eagerness to learn and adapt quickly.

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Why do you want to work at Allergan Aesthetics as an Inside Sales Rep?

Convey your genuine interest in the aesthetics industry and your desire to contribute to a company that values innovation and personal relationships. Discuss how your skills align with the company's goals and your enthusiasm for the products.

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April 24, 2025

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