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Quality Assurance Engineer

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on TwitterFacebookInstagramYouTube and LinkedIn

Job Description

Ensure that our product is functional and safe for the end customer by understanding, developing and applying quality control systems, as well as analyzing, proposing and implementing improvement of quality and manufacturing processes, thinking about improving defects in a timely and efficient manner.

  • Evaluate, propose and implement medium complexity improvements in processes in the process quality area, seeking to strengthen processes while improving their efficiency, guided and advised by the area manager.
  • Search for solutions to problems identified in the areas of manufacturing and process quality through the application of Lean tools.
  • Support assigned root cause investigations (NCRs), as well as the development of action plans and the implementation of corresponding actions, during the established period of time.
  • Review and Approve documents for Medium Impact NCR.
  • Review and approve quality plans and First Article Plans related to the production process with low to medium complexity, as well as propose changes to PFMEAs, this for those projects where you are assigned as a Quality representative.
  • Perform reviews to OT Core System documents as well as validation/qualification protocols (IQ, PPQ, IOQ, IO, PR, etc.) where assigned as a quality representative complex system.
  • Provide support to key company projects, including definition and implementation of controls aimed at ensuring product quality.
  • Ensure the order and cleanliness of the areas under your responsibility. (5's) and comply with quality GO's in the corresponding period.
  • Do the other functions inherent to the position and those assigned by your immediate manager.
  • Meet compliance with corporate and legal EHS requirements, by complying with internal policy and procedures.
  • In addition, ensure compliance through the adoption of necessary strategies, internal controls, communication and training.
  • Continuously maintain EHS results through leadership, commitment and participation in all EHS-related initiatives

Qualifications

  • Bachelors degree in Industrial Engineering, Bussiness Administrator or related career.
  • Desirable CQE (CERTIFIED QUALITY ENGINEER certification) given by ASQ.
  • Intermediate English level, able to hold conversations and present issues related to the industry, and able to draft technical documents, such as procedures and specifications.
  • Experience of at least 2 years in the quality department in medical industry or demostrable experience for position.
  • Plus: Experience in product transfer, quality system, validations and manufacturing, new procedure definition, risk assessment documentation development.
  • Decision based on data analysis and Risk approach
  • Intermediate Statistical Knowledge
  • Office (Word, Excel, Power Point, Visio), SAP, and Minitab.
  • Problem solving using a Lean tool, such as PDCA, A3, DMAIC, Value Stream Mapping, or others.
  • Visual acuity: Normal 20/20 vision (if necessary with prescription lenses) is required for the position.
  • FDA, QSR and ISO13485

Additional Information

We offer:

  • Chance to become a part of dynamically growing biopharmaceutical company.
  • Friendly organizational culture.
  • Hybrid working model (3 days in the office, 2 days from home).
  • Training opportunities and professional development.
  • Flexible working hours and additional days off (Abbvie Days).
  • Charity initiatives incl. Week of possibilities - days of employee volunteering.
  • Extensive benefits package (Multisport, private medical care, life insurance).
  • Wellness initiatives – global events promoting work-life balance, physical and mental well-being

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About Quality Assurance Engineer, AbbVie

Hey there! If you're passionate about ensuring product quality and safety, AbbVie in Heredia Province has a fantastic opportunity for you as a Quality Assurance Engineer. You'll play a pivotal role in maintaining our high standards in the biopharmaceutical sector. Your daily adventures will include evaluating and proposing process improvements, leveraging Lean tools to address manufacturing issues, and conducting thorough root cause investigations. You'll also review and approve critical documents related to quality plans, ensuring that everything is up to our stringent standards. The environment here encourages you to contribute to innovative solutions while collaborating with a supportive team. Plus, with a focus on professional growth, you'll have access to various training opportunities and a flexible hybrid working model. So, if you're ready to take on a challenge and make a real difference in people's lives through our innovative therapies, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Quality Assurance Engineer Role at AbbVie
What responsibilities does a Quality Assurance Engineer at AbbVie have?

As a Quality Assurance Engineer at AbbVie, you will be responsible for ensuring that products meet functional and safety standards. Your duties will encompass developing quality control systems, analyzing manufacturing processes, and proposing improvements for increased efficiency. You'll engage in root cause investigations for non-conformance reports (NCRs) and oversee document approvals to ensure compliance with quality plans.

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What qualifications are needed to become a Quality Assurance Engineer at AbbVie?

To thrive as a Quality Assurance Engineer at AbbVie, you'll need a Bachelor’s degree in Industrial Engineering, Business Administration, or a related field. Ideally, you'll hold a Certified Quality Engineer (CQE) certification and have at least 2 years of experience in a quality department within the medical industry. Strong analytical skills, knowledge of statistical tools, and proficiency in software like SAP and Minitab are also crucial to success in this role.

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What is the work environment like for a Quality Assurance Engineer at AbbVie?

The work environment at AbbVie is vibrant and supportive, promoting a friendly organizational culture. As a Quality Assurance Engineer, you will enjoy a hybrid working model, with a flexible schedule that allows for both in-office collaboration and remote work, fostering work-life balance while ensuring team connectivity and project efficiency.

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What opportunities for professional development are available for Quality Assurance Engineers at AbbVie?

AbbVie is committed to your professional growth, offering various training opportunities to enhance your skills as a Quality Assurance Engineer. Whether it's through specialized courses, mentorship programs, or participation in key company projects, you will have ample chances to learn and grow within the organization.

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How does AbbVie support employee well-being and work-life balance for Quality Assurance Engineers?

AbbVie places great importance on employee well-being, providing wellness initiatives, global events promoting work-life balance, and additional days off known as AbbVie Days. The organization also encourages employee involvement in charitable initiatives, creating a fulfilling work environment while supporting personal interests and community engagement.

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Common Interview Questions for Quality Assurance Engineer
Can you describe a time when you identified a quality issue and how you addressed it?

In interviews for the Quality Assurance Engineer position at AbbVie, you should illustrate your problem-solving skills by providing a specific example. Discuss the issue you encountered, how you analyzed the situation, the steps you took to implement a solution, and the results of your actions. Demonstrating your ability to leverage Lean tools for continuous improvement will positively resonate with the interviewers.

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What quality control systems have you previously developed or implemented?

While answering this question, focus on your experience in creating or enhancing quality control systems. Detail the processes involved, the impact these systems had on efficiency and compliance, and how they contributed to product quality. Be sure to mention any certifications or frameworks you’ve utilized in your implementations.

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How do you approach root cause analysis in quality assurance?

When responding to this question, outline your methodical approach to root cause analysis. Discuss the tools you use, such as Fishbone diagrams or the 5 Whys technique, and emphasize the importance of data-driven decision-making in your analysis, ensuring you continuously seek improvements based on identified causes.

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Describe your experience with FDA, QSR, and ISO 13485 regulations.

For this question, be prepared to discuss your familiarity with these regulatory standards and how you have ensured compliance in past roles. Share experiences that demonstrate your understanding of documentation, audits, and the importance of adhering to these regulations in maintaining product safety and quality.

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What statistical tools are you comfortable using for quality analysis?

In your response, specify the statistical tools you are proficient in, such as Minitab or Excel. Discuss how you have applied these tools in quality assurance tasks, such as designing experiments or conducting statistical process control, highlighting your analytical skills and dedication to data-driven quality management.

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How would you handle a disagreement with a team member regarding a quality issue?

Employ a collaborative approach when discussing how to address disagreements, emphasizing active listening and open communication. Talk about methods you use to facilitate discussions and resolve conflicts constructively, aiming for a solution that enhances team collaboration and maintains quality standards.

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What Lean tools have you applied to improve quality processes?

When answering this question, provide examples of Lean tools you have employed, such as Kaizen or DMAIC. Discuss specific instances where you implemented these tools to address quality issues or improve processes, demonstrating the positive outcomes achieved through your initiatives.

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How do you prioritize tasks when overseeing multiple quality projects?

Describe your approach to multitasking and prioritization, including how you assess urgency, impact, and resource availability. Highlight your organizational skills and any project management strategies you utilize to ensure timely and effective completion of quality projects.

Join Rise to see the full answer
Can you give an example of a successful quality improvement project you led?

Share a detailed account of a quality improvement project, from identifying a need for improvement to implementing solutions and measuring success. Focus on your role in driving the project and the impact it had on overall quality and efficiency, showcasing your leadership and problem-solving abilities.

Join Rise to see the full answer
What steps do you take to ensure compliance with corporate and legal EHS requirements?

Discuss your commitment to health, safety, and environmental standards, outlining the processes you follow to ensure compliance. Emphasize the importance of training, internal audits, and your proactive involvement in EHS initiatives to promote an inclusive and compliant workplace.

Join Rise to see the full answer
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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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DATE POSTED
March 3, 2025

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