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Quality Laboratory Manager

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on XFacebookInstagramYouTubeLinkedIn and Tik Tok.

Job Description

Purpose
The Quality Laboratory Manager will ensure quality control and quality assurance compliance across our Waco, Texas manufacturing site and serve as an integral member of the site leadership team. This role will have a large focus on ensuring quality system requirements are achieved, as well as lead the site quality control unit and serve as primary backup to the QC Site Director.

This role manages and provides strategic direction to laboratory business units consisting of: Finished Goods Laboratory Operations, Raw Material/In-Process Laboratory Operations, and Laboratory Continuous Improvement/Compliance Operations. 

Responsibilities

  • Manage a large team of lab supervisors and analysts. Hire, lead, and develop team members to ensure that the department has the appropriate talent and level of performance to meet business objectives. Assure training and development of subordinates. Assist subordinates in problem solving. Identify and resolve personnel issues without direct supervision.
  • Assure conformance to all government and corporate regulations. Responsible to develop, provide, defend, persuade Corporate/Plant practices with outside organizations. Routinely meet with regulators (FDA & EU) and customers to ensure no interruption in business due to compliance issues.
  • Responsible for meeting production objectives within planned budgets. Provide input to management for resources needed to construct budget, updates, and changes in financial plan. Manage area supplies and equipment within budgeted amounts.
  • Establish and execute plans and commitments consistent to Development, Manufacturing, Customers and Business needs.
  • Conceive, design, conduct, and advance independent scientific research activities per strategic business needs. Ensure research activities/projects are on track per business needs and established timeline.
  • Develop, negotiate, finalize timeline and cost estimates for projects and/or service contracts to support business operations and/or external customer’s needs.
  • Conceive, design, and execute projects related to the strategic needs of the business operations.
  • Provide timely testing or execution of in-process, raw materials, intermediates, API, finished goods, continuous improvement initiatives, QA training, laboratory equipment validation and stability depending on area of responsibility.
  • Apply advanced technical writing skills to prepare project protocol, and final reports to support product registration and/or business needs.
  • Coordinate and manage communication/negotiation with external contacts and customers to develop and foster positive business relationships. Provide strategic direction for area of operation and ensure tactical objectives are met.

Qualifications

  • Bachelor's degree in Science is required + 8 years of relevant experience OR Master's degree in Science + 6 years of relevant experience. Preferred - PhD in Science + 4 years of relevant experience.
  • Must be experienced and demonstrate high level of technical skill in technical lab operations and good understanding of related business.
  • Related knowledge in Product Quality, Quality Control Lab Operation and Regulatory requirements is required.
  • Ability to work independently to meet operational goals and business needs.
  • Ability to develop, design, execute and manage complex research programs.
  • Ability to make operational and business decisions with minimum direction from immediate manager. Must have knowledge and skill in personnel management, and develop and managing budget.
  • Ability to interact and establish positive interaction with internal/external customers.
  • Shows broad understanding of the issues relevant to technical/science and business.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

  • This job is eligible to participate in our short-term incentive programs. ​

  • This job is eligible to participate in our long-term incentive programs​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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What You Should Know About Quality Laboratory Manager, AbbVie

If you're passionate about quality control and assurance in the pharmaceutical industry, AbbVie has an exciting opportunity for you as a Quality Laboratory Manager at our Waco, TX site. We're looking for someone to join our leadership team and ensure our manufacturing site meets the highest quality standards. This role is essential in managing a talented group of lab supervisors and analysts, and you'll be responsible for their coaching and development to meet our business objectives. A crucial part of your job will involve overseeing compliance with government regulations, so your dialog skills with stakeholders like the FDA and customers will be vital. With project management being a core of your responsibilities, you’ll have the chance to design and execute scientific research that aligns with our strategic business needs, all while ensuring operations run smoothly and efficiently. Additionally, you will play a crucial role in managing budgets, resource allocation, and external relationships. We're on a mission to innovate and transform lives, and we can’t wait for a proactive leader like you to join us and contribute to the incredible impact we make across various therapeutic areas, including immunology and oncology.

Frequently Asked Questions (FAQs) for Quality Laboratory Manager Role at AbbVie
What are the primary responsibilities of the Quality Laboratory Manager at AbbVie?

The Quality Laboratory Manager at AbbVie is tasked with ensuring quality control and quality assurance compliance. This includes managing a team of lab supervisors and analysts, overseeing regulatory compliance, meeting production objectives, and spearheading research activities that align with business needs.

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What qualifications are required for the Quality Laboratory Manager position at AbbVie?

Candidates for the Quality Laboratory Manager role at AbbVie should possess at least a Bachelor’s degree in Science and 8 years of relevant experience, or a Master's degree with 6 years of relevant experience. A PhD with 4 years of experience is preferred, emphasizing the depth of expertise required in technical lab operations and quality control.

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How important is compliance for the Quality Laboratory Manager role at AbbVie?

Compliance is a crucial aspect of the Quality Laboratory Manager position at AbbVie. This includes ensuring adherence to all government regulations and corporate practices, as well as engaging with regulators and customers to maintain strong business relationships and prevent compliance-related interruptions.

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What opportunities for professional development are offered to the Quality Laboratory Manager at AbbVie?

AbbVie is committed to employee growth and offers comprehensive training and development programs for the Quality Laboratory Manager position. This includes opportunities to lead projects, mentor staff, and engage in continuous improvement initiatives to enhance skills and career advancement.

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What kind of team will the Quality Laboratory Manager be managing at AbbVie?

The Quality Laboratory Manager will oversee a team of lab supervisors and analysts in various specialty areas including finished goods, raw material operations, and compliance initiatives. Leading this team requires strong interpersonal skills to foster a collaborative environment and effective management to drive performance towards strategic business objectives.

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Common Interview Questions for Quality Laboratory Manager
Can you describe your experience with quality control in laboratory settings?

When answering this question, focus on specific instances where you've ensured compliance and improved quality standards in previous roles. Discuss methodologies you employed and any contribution to regulatory inspections.

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How do you prioritize tasks when managing a large team in a quality assurance role?

Explain your approach to prioritization, such as using project management tools or frameworks. Provide examples when you successfully balanced multiple projects while ensuring team performance.

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What strategies do you use to keep your team motivated and engaged in a quality laboratory environment?

Discuss strategies such as regular feedback, recognition programs, and opportunities for professional development. Share experiences where your leadership positively impacted team morale.

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Tell us about a time you faced a compliance challenge and how you addressed it.

Detail a specific challenge you encountered and how you resolved it, emphasizing your analytical skills, teamwork, and adherence to regulations. Highlight the positive outcomes that followed.

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How do you ensure your laboratory stays up-to-date with industry regulations and standards?

Explain your methods for staying informed on regulatory changes, such as attending workshops and networking with industry professionals. Show your commitment to continuous improvement in compliance practices.

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What methods do you employ to assess and improve laboratory operations?

Discuss various assessment techniques you have used, including process audits and feedback loops. Provide an example of a successful initiative that improved operational efficiency.

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Describe your experience with budget management in a laboratory setting.

Provide details on your experience in budget planning, monitoring expenses, and making adjustments. Use specific examples to illustrate your ability to manage financial resources effectively.

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How do you handle conflicts within your team?

Discuss your conflict resolution approach, highlighting communication and problem-solving skills. Share an example of a past conflict and how you effectively managed it to restore team harmony.

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What role does communication play in the success of a Quality Laboratory Manager?

Emphasize the importance of clear and concise communication in your role. Discuss how it fosters teamwork, compliance, and positive relationships with stakeholders.

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Can you give an example of a successful project you managed from conception to execution?

Provide a detailed account of a project you led, focusing on your planning, execution, and evaluation processes. Highlight the impact of this project on business objectives and any lessons learned.

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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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