Senior Manager, Learning Delivery- Hybrid

The Senior Manager, Learning Delivery at AbbVie is primarily responsible for deploying and overseeing employee training programs. This includes collaborating with business partners to identify learning needs, leading the Learning Delivery strategy, and ensuring that learning initiatives support AbbVie's business objectives and compliance requirements. The role also involves assessing training effectiveness and mentoring a team of Learning Business Partners.

Candidates for the Senior Manager, Learning Delivery role at AbbVie should possess a Bachelor’s degree in Learning and Development, Organizational Development, or Adult Education, with a Master's degree preferred. Additionally, a minimum of eight years of experience in learning and employee development, along with three years of supervisory experience, is required. Strong communication and project management skills, along with familiarity with learning tools and technologies, are also essential.

At AbbVie, the effectiveness of learning programs for employees is assessed against predefined performance metrics. The Senior Manager of Learning Delivery plays a key role in evaluating training outcomes and making necessary adjustments to the programs based on employee feedback and business performance metrics. This ensures that the training is not only compliant but also impactful in enhancing employee skills and driving overall business success.

Employees in the Senior Manager, Learning Delivery role at AbbVie can expect a hybrid work environment, allowing for both remote and on-site work. The company values adaptability and collaboration, providing a dynamic and supportive atmosphere that encourages innovation and flexibility in meeting the learning needs of the organization.

AbbVie offers a robust framework for professional growth, including mentorship opportunities, access to ongoing training programs, and the chance to participate in global cross-functional initiatives. A Senior Manager, Learning Delivery will have the chance to lead significant projects, collaborate with leaders in various departments, and contribute to innovative learning strategies that impact the organization at large.

In answering this question, be sure to provide specific examples from your previous roles. Discuss how you assessed learning needs and the methodologies you used to design programs that align with business goals. Highlight any successes or measurable outcomes that illustrate the effectiveness of the programs you developed.

When addressing this question, share your approach to setting performance metrics before a training program begins. Discuss the tools and methods you utilize to gather feedback post-training, such as surveys or performance assessments, and how you analyze the data to continuously improve training outcomes.

In your response, speak to your understanding of industry regulations and AbbVie’s policies. Share any past experiences where you had to develop or modify training programs to meet compliance standards, citing specific regulations that were relevant and how you ensured adherence.

To answer this question effectively, provide examples of how you create an inclusive and collaborative environment. Discuss techniques like regular team meetings, collaborative projects, and feedback sessions that promote open communication and a team-oriented culture.

Share a specific instance where a rapid change was required, including the context and outcome. Talk about the steps you took to adapt the program, the challenges faced, and how you ensured that employee learning remained a priority despite the time constraints.

When discussing trends, highlight a few relevant methods or technologies such as microlearning or blended learning approaches. Articulate how these trends support learner engagement and retention, providing insight into how you've applied them in past roles.

In your answer, emphasize your approach to understanding and leveraging the unique strengths of each team member. Discuss the importance of mentorship and tailored support to help your team grow and meet their objectives while fostering an inclusive environment.

Discuss specific platforms you've utilized for virtual training and your approach to designing effectively engaging online content. Consider mentioning any challenges you faced in virtual settings and your strategies for overcoming them.

To answer this question, illustrate your process for conducting needs assessments and collaborating with stakeholders to align training initiatives with business priorities. Provide examples of how you've balanced competing needs in previous experiences.

Share your passion for learning and development, emphasizing the impact that effective training has on employee performance and growth. Discuss how helping others achieve their potential keeps you inspired and committed to your work.