Senior Web Content Author with CSS Expertise

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

The Senior Web Author is a team member of the Digital Lab Consumer Channels team within AbbVie’s US Commercial Digital Lab.

This role will be responsible for authoring, updating, and publishing web pages and components within Adobe Experience Manager platform across our Brand marketing websites and customer apps.

The Senior Web Author will manage/work with copy, images, videos, PDFs, SEO metadata, and tagging to maintain content and make updates to various websites within AEM. The Web Content Author will also be responsible for updating and maintaining CSS files across all incoming projects, requiring work with other authors and teams to ensure projects are not overlapping.

The Senior Web Author is responsible for publishing and maintaining content across various websites. All authoring will be done in adherence to content requirements and input from marketers, creative agencies and team leads.

1. Create web pages and author in components within Adobe Experience Manager (AEM) based on requirements documentation provided by the Web specialist.
2. Using CSS expertise, match creative specifications to project briefs.  Partner with other authors to solve CSS issues and act as CSS expert for authors not trained in CSS.
3. Have Accessibility knowledge to implement on incoming projects. Utilize SiteImprove to scan brand sites and identify upgrades to make.
4. Work closely with QA partners to ensure perfect execution of project briefs.
5. Manage assets within Adobe Digital Asset Manager.
6. Identify, troubleshoot, and document browser/platform compatibility issues and standards.
7. Collaborate and partner with Web specialists and the broader channels team members to execute project authoring, changes from Med/Legal, BTS testing, and the push to production.
8. Edit a variety of digital content as needed, including marketing pages, informational content, navigational elements, form field labels and messaging, error messages, contextual help, alert messages and FAQs.
9. Manage issues on projects with the Platform Team. Troubleshoot and work in collaboration to find solutions and implement them as necessary
10. Responsible for following platform process to have projects moved to higher environments and then published.

• Bachelor’s Degree required
• 8+ years of experience contributing to enterprise websites using Adobe Enterprise Manager (AEM) for authoring/updating content
• 5+ years authoring CSS changes in an enterprise website capacity
• Familiarity with Adobe Creative Cloud UI & UX applications (Xd, InD, Figma, Photoshop, etc.)
• Competency with web UX conventions and standards, including accessibility and SEO
• Knowledge of web technologies such as HTML, CSS, JavaScript, etc.
• Familiarity with Accessibility improvement
• Working knowledge of SiteImprove
• Ability to troubleshoot web front-end functionality issues, cross browser and device issues
• MS Office Suites background (Word, Excel, PowerPoint, etc.).
• Exposure to Agile development process preferred
• Experience in pharmaceuticals or another highly regulated industry required
• Experience with Workfront is a plus

Competencies

• Self-motivated individual with excellent interpersonal skills
• Excellent organizational/time management, planning/prioritization skills and troubleshooting skills
• Requires strong collaboration and people skills to be effective managing through a highly matrixed organization
• Extreme attention to detail and follow-through on execution.
• Comfortable juggling multiple, concurrent with tight deadlines
• Excellent judgment and the ability to handle escalated situations
• Proven ability to build relationships and work independently
• Professional manner and approach in working within a team
• Acumen for how digital agencies operate: scope of work process/mgmt., timelines
• Inquisitive, strong analytical skills, including the ability to infer and apply learnings.
• Outstanding communicator and comfortable interacting with a diverse group of technical and non-technical people

Key AbbVie Leadership Competencies:

• Positive “all for one” approach to team deliverables and priorities.
• Builds strong relationships to enable higher performance.
• Learns, fast, grasps the “essence” and can change course quickly where indicated.
• Raises the bar and is never satisfied with the status quo.
• Creates a learning environment and open to suggestions.
• Embraces the ideas of others, nurtures innovation and manages innovation to reality

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html