Technical Operations Scientist - Investigations

The Technical Operations Scientist - Investigations at AbbVie is responsible for leading investigations into significant events in production processes. This includes analyzing equipment performance, ensuring product quality, and writing comprehensive technical reports. You will also prioritize non-conformances and collaborate with stakeholders to implement effective corrective actions.

To be a Technical Operations Scientist - Investigations at AbbVie, you need a Bachelor's Degree in Industrial Engineering, Operations Management, a science-related field, or equivalent experience. Additionally, a minimum of three years of relevant experience in Operations, Engineering, or Quality Assurance within a GMP regulated environment is required.

Improving your technical writing skills can be achieved through practice and seeking feedback. Start by reviewing existing investigation reports at AbbVie to understand the format and style. Additionally, take writing workshops or courses focused on technical writing to sharpen your skills, which is highly valued in a Technical Operations Scientist - Investigations role.

Proficiency in Microsoft Office is essential for the Technical Operations Scientist - Investigations position at AbbVie. Familiarity with Trackwise systems is also required, as you'll be using this software for documentation and tracking investigation performance. Ensuring you are comfortable with this technology will be pivotal in your role.

Risk analysis is crucial for the Technical Operations Scientist - Investigations at AbbVie because it involves assessing potential issues in the production process before they become problems. This proactive approach not only helps in improving product quality but also ensures compliance and efficiency within the operations, which are integral to AbbVie’s commitment to healthcare innovation.

When conducting an investigation in production, I first gather all necessary data regarding the incident and examine process workflows. I ensure I collaborate with relevant stakeholders to obtain varied perspectives. Documenting my findings comprehensively is crucial, as it allows for clarity in understanding the root cause and facilitates the implementation of corrective actions.

In my previous role, I noticed a recurring issue that delayed the production timeline. I initiated a root cause analysis and found that a bottleneck was occurring at a specific equipment stage. By reorganizing the workflow and providing additional training to staff, we improved the efficiency of the process, which saved several hours each week in production time.

I prioritize investigations by assessing the impact on product quality and production efficiency. Non-conformances that pose a higher risk to patient safety or operational compliance get immediate attention. I also consider the history of past issues and any potential regulatory implications to determine priority levels.

Ensuring compliance in technical documentation involves adhering to established guidelines and utilizing templates provided by the company. I double-check all details for accuracy and ensure that every document undergoes a review process. Keeping abreast of regulatory updates is also vital to ensure all documentation reflects current standards.

To improve team performance in investigations, I promote a culture of transparency and open communication, encouraging team members to share ideas and insights. I also ensure that the team is trained regularly on best practices and tools available for investigations. Recognizing and celebrating team successes further boosts morale and motivation.

Handling tight deadlines while maintaining quality requires solid planning and prioritization. I break down tasks into manageable segments, establish timelines, and allocate resources effectively. I communicate with my team to ensure everyone is aligned and address any obstacles promptly to keep on track without compromising quality.

My experience with risk assessments involves identifying potential hazards within the production process, analyzing their impacts, and developing mitigation strategies. I engage cross-functionally to gather comprehensive input, ensuring that all risk factors are considered before proceeding with production activities.

Teamwork is essential in investigations at AbbVie; it allows us to leverage diverse expertise and perspectives. Collaboration enables more thorough investigations, as team members can address different facets of an issue. I always encourage sharing insights and fostering an environment where questions are welcomed.

In previous technical writing tasks, the challenges often included translating complex technical details into understandable language for various audiences. I overcame this by seeking feedback and simplifying my language while maintaining accuracy. Clarity is key in technical documentation to ensure comprehensive understanding.

I want to work as a Technical Operations Scientist - Investigations at AbbVie because of the company's commitment to innovation in healthcare. I am passionate about quality assurance and believe my skills can contribute significantly to ensuring production excellence. Moreover, the chance to work with a diverse team that values integrity and collaboration aligns perfectly with my professional ethos.