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Job details

Maintenance Tech II

Compensation Details:

$18.80-$23.50

Why should you join our team?

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.

In addition to providing our employees a great culture, Ace also offers competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:

  • Weekly Pay
  • Paid Time Off Programs (incl. vacation, paid sick time, holiday pay). Newly hired full-time employees will receive a one-time pro-rated allocation of up to 24 hours of vacation in their first calendar year depending on the month of hire. Paid sick time in accordance with applicable state law. You will receive up to 9 holidays per year, depending on the month of hire.
  • Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents.
  • Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 9.6% of total eligible compensation
  • Dock to Driver Program: Ace will pay for your CDL License and Training to provide a career path transition to a Driver position
  • Long-term Career Opportunities: Many of our leaders started with Ace looking for a job, just like you, but found long-term career opportunities at our 15 Distribution Centers across the country and our Corporate Headquarters. Our company is growing, and we would love to have you grow with us!
  • Tuition Reimbursement Program
  • Employee Recognition Program
  • Merchandise Discounts on Top Brands like Weber, Traeger, Yeti, Craftsman, DeWalt and thousands more!
  • Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events.
  • Adoption cost reimbursement
  • Identity theft protection

* Benefits are provided in compliance with applicable plans and policies.

Job Description:

Suffolk RDC

Monday-Friday 7:00am-3:30pm

Must be able to work overtime as required (weekends, etc)

PRIMARY RESPONSIBILITIES AND ACTIVITIES:

Repair and maintain all equipment and systems within the facility.

ESSENTIAL FUNCTIONS:

Knowledge of machines and tools, including their designs, uses, repair, and maintenance. Use tools ranging from common hand and power tools, such as hammers, hoists, saws, drills, and wrenches, to precision measuring instruments and electrical and electronic testing devices. Perform routine preventive maintenance or repairs to ensure that machines continue to run smoothly, building systems operate efficiently, or the physical condition of building does not deteriorate. Inspect, operate, or test machinery, equipment, or systems to diagnose machine malfunctions. Repair and maintenance of conveyor systems. Diagnose mechanical problems and determine how to correct them, checking blueprints, repair manuals, or parts catalogs, as necessary. Assemble, install, or repair wiring, electrical or electronic components, pipe systems, plumbing, machinery, or equipment. Inspect drives, motors, and belts, check fluid levels, replace filters, or perform other maintenance actions, following checklists. Record type and cost of maintenance or repair work. Work with outside contractors for major repair and maintenance issues, including obtaining quotes, etc.

WORKING CONDITIONS/CONTEXT:

  • Requires manual and finger dexterity, driving, walking, bending or twisting, stooping, climbing, reaching, carrying, standing.
  • Requires using hands to handle, control, or feel objects, tools or controls
  • Requires face-to-face discussions with individuals or teams,
  • Requires working in very hot (above 90 F degrees) or cold (below 50 F degrees) temperatures
  • Requires repeating the same physical activities or mental activities over and over
  • Requires being exact or highly accurate
  • Requires working indoors in non-controlled environmental conditions
  • Moderate noise, conditions could include odors, dusts, mists, gases or poor ventilation.

WORK ACTIVITIES:

  • Perform maintenance on all industrial trucks
  • Perform maintenance and preventative maintenance on all facility systems (water, HVAC, electrical, etc.)
  • Modify, change, and re-configure racking
  • Moves equipment, furniture, & office equipment
  • Use ladders and man lifts to work at heights
  • Construction, painting, and wiring
  • Read and understand manual, repair instructions, schematics, & test instruments
  • Handling and Moving Objects
  • Communicating with Supervisors, Peers, or Subordinates
  • Operating Vehicles, Mechanized Devices, or Equipment
  • Use two-way radio or mobile phone
  • Perform safety inspections in manufacturing or industrial setting
  • Clean rooms or work areas
  • Move or lift heavy objects
  • Maintain safe work environment

QUALIFICATIONS:

  • Minimum of 5+ years maintenance experience preferably in distribution, including HVAC, electrical, conveyor systems, plumbing, material handling equipment, etc.
  • Ability to read and understand manuals, blueprints, repair instructions, schematics, & test instruments.
  • Preferred experience and knowledge with electrical and hazardous materials.
  • Good communication skills, both written and verbal.
  • Knowledge of Microsoft Office (Word & Excel).
  • Ability and willingness to work non-traditional shifts and hours, including weekends.
  • Be Safety-Minded.

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We want to hear from you!
When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets.

Equal Opportunity Employer
Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

Disclaimer

The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.

This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Average salary estimate

$21150 / YEARLY (est.)
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$18800K
$23500K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Maintenance Tech II, Ace Hardware

At Ace Hardware Corporation, we’re on the lookout for a talented Maintenance Tech II to join our vibrant Suffolk team. If you have a knack for fixing things and enjoy working in a dynamic environment, this could be the perfect fit for you! As the Maintenance Tech II, you’ll dive into the heart of our facility’s operations, ensuring that all equipment runs smoothly and efficiently. Your daily responsibilities will include performing routine preventive maintenance, diagnosing machine malfunctions, and conducting repairs on a variety of systems, from HVAC to conveyor systems. We’re not just a company; we’re a family that values Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork. Our benefits are designed to enhance your life, including competitive pay, weekly paychecks, comprehensive health coverage, and a generous retirement savings plan. With opportunities for career growth and a supportive atmosphere, Ace Hardware is where your skills can shine. Plus, we invest in your future with our Dock to Driver Program and a Tuition Reimbursement Program. Enjoy merchandise discounts and access to an Employee Assistance Program for personal and professional support. So, if you are looking to advance your career while being part of a team that truly values you, Ace Hardware is the place to be. Come join us and help us make a difference behind the scenes as we serve our customers across the nation!

Frequently Asked Questions (FAQs) for Maintenance Tech II Role at Ace Hardware
What are the primary responsibilities of a Maintenance Tech II at Ace Hardware?

As a Maintenance Tech II at Ace Hardware in Suffolk, your main responsibilities will include repairing and maintaining all equipment and systems within the facility, performing routine preventive maintenance, diagnosing machine malfunctions, and working with various tools and technologies. You will be essential in ensuring the operational efficiency of building systems, including HVAC, plumbing, and material handling equipment.

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What qualifications do I need to apply for a Maintenance Tech II position at Ace Hardware?

To apply for the Maintenance Tech II position at Ace Hardware, you should have at least 5 years of maintenance experience, preferably in distribution environments. Familiarity with HVAC, electrical systems, and conveyor systems is highly desirable. Additionally, strong communication skills and the ability to read and understand manuals, blueprints, and repair instructions are vital.

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What benefits does Ace Hardware offer to Maintenance Tech II employees?

Ace Hardware provides a robust benefits package for Maintenance Tech II employees, which includes competitive pay, weekly paychecks, comprehensive health coverage (medical, dental, vision), and generous vacation and paid time off programs. There are also career advancement opportunities and various employee assistance programs to support your well-being.

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How does Ace Hardware ensure a positive work environment for Maintenance Tech II professionals?

Ace Hardware fosters a positive work environment by promoting core values such as love, integrity, and teamwork. We believe in recognizing and rewarding employee contributions through recognition programs and providing a culture that encourages growth. As a Maintenance Tech II, you’ll find a supportive atmosphere where safety and collaboration are prioritized.

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What career advancement opportunities are available for Maintenance Tech II employees at Ace Hardware?

At Ace Hardware, many maintenance employees have transitioned into leadership roles or specialized positions, thanks to our commitment to long-term career development. Positions like the Dock to Driver Program allow you to further your career by enhancing your skills and exploring new roles within the company. Growth is a core principle here at Ace!

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Common Interview Questions for Maintenance Tech II
Can you describe your experience with preventive maintenance?

When answering this question, discuss specific instances where you performed routine preventive maintenance, detailing the tasks you completed, the systems involved, and the outcomes. Highlight your understanding of the importance of preventive maintenance in reducing downtime and maintaining operational efficiency.

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How do you approach diagnosing mechanical malfunctions?

To answer effectively, explain your structured approach to problem-solving. Mention how you utilize schematics, repair manuals, and tools to diagnose issues systematically, including providing examples of past experiences where you successfully resolved mechanical problems.

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What tools do you have experience using in maintenance roles?

List the range of tools you are proficient with, from hand tools to advanced machinery. Emphasize your hands-on experience and comfort level with both electrical and mechanical systems, and how this diverse toolset allows you to effectively perform your duties as a Maintenance Tech II.

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Describe a time when you successfully worked with outside contractors for facility repairs.

In your response, recount a specific situation where you collaborated with contractors. Discuss how you obtained quotes, coordinated logistics, and ensured that the work met safety and quality standards. Showcasing your communication and project management skills will impress interviewers.

Join Rise to see the full answer
How do you handle working under pressure or in high-temperature environments?

Share your strategies for remaining focused and productive under pressure. Provide examples of situations where you effectively managed your workload during busy periods, emphasizing your commitment to maintaining safety and efficiency in fluctuating work conditions.

Join Rise to see the full answer
What steps do you take to ensure safety while working?

Talk about your approach to safety protocols, including adhering to regulations, completing safety inspections, and using personal protective equipment. You could support your answer with specific examples of how you ensured a safe work environment during past roles.

Join Rise to see the full answer
How well do you communicate technical information to non-technical individuals?

Discuss your ability to simplify complex technical information, making it accessible to those who may not be familiar with the terminology. Give an example of a time when you effectively explained a maintenance issue to a team or supervisor, enhancing mutual understanding and cooperation.

Join Rise to see the full answer
What leads you to work in the maintenance field?

Share your passions driving you toward a maintenance career. This could include a love for problem-solving, the satisfaction of fixing equipment, or the thrill of working hands-on with technology. Make it personal and sincere, showing your genuine interest in the role.

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Describe any experience you have with HVAC systems.

Detail your level of familiarity with HVAC systems, including specific tasks you've performed, such as installation, maintenance, or repairs. Mention any certifications or training that demonstrate your expertise in this area as it is critical for the Maintenance Tech II role.

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How do you prioritize tasks when facing multiple maintenance requests?

Explain your method for prioritizing tasks based on urgency, safety implications, and impact on operations. Illustrate this with real scenarios where you balanced multiple requests effectively, showcasing your time management and decision-making skills.

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To be the best provider of products, services and operating methods for convenience hardware retailers around the globe.

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April 21, 2025

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