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Partner Growth Manager

The Partner Growth Manager will join an international partner sales team, and oversee the relationship, retention, and growth of some of ActiveCampaign’s top revenue-generating partners. You will be assigned a book of business to manage upon arrival and will educate, engage, and motivate new and existing partners. You will enable these partners to sell, grow, and succeed with ActiveCampaign’s suite of solutions. 


What your day could consist of:
  • Be the lead relationship manager for a group of named channel partners and grow the revenue impact of your book of business
  • Liaison with the Partner Community and Advocacy team on campaigns, engagement, and  nurturing
  • Develop expertise in ActiveCampaign’s platform and solutions to be able to coach, support, and challenge your partners to grow
  • Develop a deep understanding of the partner’s business and recommend ActiveCampaign’s features and functionality that will best enable them to meet their and their client’s objectives
  • Design and implement strategies and processes to maximize partner revenue and increase overall partner satisfaction to minimize churn and identify cross-sell, up-sell, and growth opportunities
  • Partner with internal teams to ensure the partners needs are being met; coordinating with technical support, sales, marketing, finance, operations, and product teams


What is needed:
  • 5-7 years of experience in SaaS customer success or account management with a strong preference for MarTech channel sales
  • Previous experience in sales pipeline management and forecasting 
  • Passionate about providing an exemplary partner experience and building mutually beneficial and lasting relationships 
  • Demonstrated understanding and application of effective service and selling strategies 
  • Exceptional organizational and communication skills – both verbal and written 
  • Desire to serve as the voice of the partner and collect feedback to drive continuous improvement across all ActiveCampaign channel programs 
  • Demonstrated ability to deal with rapid change and be a strong team player 
  • Ambitious, consistent, and willing to try multiple avenues to achieve goals
  • A professional interested in gaining or growing experience in the high-demand field of channel partner management 


About ActiveCampaign:

ActiveCampaign helps small teams power big businesses with the must-have platform for intelligent marketing automation. Customers from over 170 countries depend on ActiveCampaign’s mix of pre-built automations and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle. 


As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here


ActiveCampaign holds the highest customer satisfaction rating among Marketing Automation, E-Commerce Personalization, Landing Page Builders, and CRM solutions on G2.com and is one of only a handful of software solutions with over 10,000 positive reviews. ActiveCampaign has also been named the Top Rated Email Marketing Software on TrustRadius. Learn more and start your free trial at ActiveCampaign.com.


Perks and benefits:

ActiveCampaign is an employee-first culture. We take care of our employees at work and outside of work. You can see more of the details here, but some of our most popular benefits include:


-Comprehensive health and wellness benefits that includes a High Deductible Health Plan (HDHP) fully covered by ActiveCampaign, complimentary access to telehealth and tele-mental health resources, and a complimentary membership to Calm

-Open paid time off

-Generous 401(k) matching program with immediate vesting

-Quarterly Path Perks with options for commuter and lunch benefits (for those reporting to a Hub), or a remote home office stipend

-Access to professional development resources through LinkedIn Learning

-After five years of service, you’ll be eligible for a four-week paid sabbatical leave and a sabbatical leave bonus


ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.


Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.

Average salary estimate

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What You Should Know About Partner Growth Manager, ActiveCampaign

Looking to make a significant impact? Join ActiveCampaign as a Partner Growth Manager in the vibrant city of Chicago and step into a role where you'll be at the forefront of nurturing and growing valuable partnerships. As part of an international partner sales team, you’ll oversee relationships with some of our top revenue-generating partners. Your mission is to educate, engage, and motivate these partners to sell and succeed with our innovative suite of marketing automation solutions. Imagine your day-to-day tasks include being the primary relationship manager, where you’ll strategize on maximizing partner revenue while ensuring their overall satisfaction. With ActiveCampaign, you’ll also dive deep into understanding our platform, enabling you to coach partners effectively and recommend the best features to meet their goals. We want someone who’s not just about meeting targets but also genuinely cares about building lasting relationships. If you have 5-7 years of experience in SaaS customer success or account management, particularly in MarTech channel sales, this might just be the perfect fit for you! ActiveCampaign is dedicated to fostering an inclusive culture, where diverse voices and ideas thrive. Ready to make an impact? Let’s chat about your future with us!

Frequently Asked Questions (FAQs) for Partner Growth Manager Role at ActiveCampaign
What does a Partner Growth Manager do at ActiveCampaign?

As a Partner Growth Manager at ActiveCampaign, you’ll take charge of developing and managing vital relationships with channel partners. This includes educating partners about ActiveCampaign’s solutions, recommending features tailored to their business needs, and implementing strategies to drive revenue and satisfaction.

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What qualifications do I need to become a Partner Growth Manager at ActiveCampaign?

To be considered for the Partner Growth Manager position at ActiveCampaign, you'll need 5-7 years of experience in SaaS customer success or account management, preferably in MarTech channel sales. Strong communication skills, organizational skills, and a passion for building relationships are essential.

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How does ActiveCampaign support Partner Growth Managers in their roles?

ActiveCampaign offers support to Partner Growth Managers through collaboration with internal teams including technical support, sales, and product teams. This teamwork ensures that you can meet partners' needs and helps facilitate their growth effectively.

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What strategies do Partner Growth Managers at ActiveCampaign use to grow partner revenue?

Partner Growth Managers at ActiveCampaign focus on developing a deep understanding of each partner's business. From there, they design and implement customized strategies that promote cross-sell, up-sell, and overall growth, ensuring partners are satisfied and engaged.

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What benefits can I expect as a Partner Growth Manager at ActiveCampaign?

ActiveCampaign provides an employee-first culture that includes comprehensive health and wellness benefits, open paid time off, generous 401(k) matching, and access to professional development resources, among other perks, to support your well-being and career growth.

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Common Interview Questions for Partner Growth Manager
What experience do you have that qualifies you for the Partner Growth Manager position at ActiveCampaign?

Highlight your past roles in SaaS customer success or account management, emphasizing any specific experience in MarTech channel sales. Share examples where you successfully managed partner relationships and drove revenue growth.

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How do you approach building relationships with partners?

Discuss your strategies for relationship management, focusing on communication, trust-building, and understanding the partner’s business needs. Provide examples of how you’ve nurtured similar relationships in the past.

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Can you explain a successful strategy you implemented in a previous role?

Describe a specific initiative you led that resulted in increased partner revenue or satisfaction. Share the steps you took, the challenges you faced, and the measurable results you achieved.

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How do you handle feedback from partners?

Discuss your belief in continuous improvement and how you create an open channel for partner feedback. Highlight instances where you’ve taken action based on feedback received to enhance partner satisfaction.

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What metrics do you use to measure partner success?

Talk about key performance indicators such as revenue growth, partner engagement levels, and satisfaction scores that you monitor to assess partner success and guide your strategies effectively.

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Describe your familiarity with ActiveCampaign’s platform and solutions.

Demonstrate your knowledge about ActiveCampaign by highlighting its key features and benefits. Share how this knowledge helps you better serve partners and drive their success.

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How do you prioritize tasks when managing multiple partners?

Explain your organizational skills and any tools or methods you use to prioritize tasks. Emphasize your ability in managing competing priorities while ensuring quality support for each partner.

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What do you believe sets ActiveCampaign apart from its competitors?

Share insights about ActiveCampaign’s unique features, customer satisfaction ratings, and any personal experiences that highlight its strengths. This shows your understanding of the company and market position.

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How do you stay updated on industry trends and best practices?

Discuss the resources you utilize to keep abreast of trends in the MarTech industry, including blogs, webinars, or networks you participate in. Highlighting your proactive approach to learning is key.

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Why do you want to work at ActiveCampaign?

Share your alignment with ActiveCampaign’s mission, values, and culture. Mention your enthusiasm for their products and the opportunity to contribute to a company that values diversity and employee growth.

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December 13, 2024

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