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Ad Operations Manager (Remote)


Who We Are

Goodway Group is AdAge's 2023's BEST PLACE TO WORK! As an independent and remote-first media and marketing services firm with a 90+ year history, Goodway Group has the security of an established company combined with a start-up feel. With leading data-driven and technology-enabled digital media and marketing services firm with teams in the U.S. and the UK, our diverse team of digital strategists, media practitioners, technologists and data scientists have won the most prestigious awards for innovative marketing technology, impactful work and inclusive remote-first places to work including being honored as a multiyear winner in Ad Age Best Places to Work, Ad Exchanger's Best Use of Technology by an Agency Award and two MarTech Breakthrough Awards and a certified service partner to The Trade Desk.

The Ad Ops Manager is proficient in tracking & measurement including setup, QA, pixels, and creative, across various digital media channels and platforms. Their expertise ultimately drives highly effective outcomes for Goodway clients through the strategic design, implementation, and execution of multi-channel digital campaigns. Working closely with an Associate Media Director, you must possess both a strategic and operational lens that allows you to assist with building thoughtful, client-centric, and strategic campaigns, recommendations, and insights. 

What You'll Do

Strategic Ad Operations:

  • Manage end-to-end execution and monitor multi-channel media campaigns on various platforms (e.g., Google Ads, social media platforms, programmatic platforms), including campaign set-up, trafficking, and ongoing optimization.
  • Familiar with ad operations processes and best practices.
  • Conduct thorough quality assurance checks to ensure accuracy and consistency of ad creative, tracking tags, landing pages, and campaign settings. Troubleshoot any issues or discrepancies promptly and effectively.
  • Ensure campaigns are launched on time, pixels are placed, and creative assets are implemented correctly
  • Implement tracking mechanisms and generate performance reports to monitor and evaluate campaign effectiveness and continuously improve.
  • Embrace a test-and-learn approach, scaling new ad ops strategies and exploring expansion opportunities while staying aligned with the comms strategy (e.g. betas)
  • Act as a technical ad ops expert in various DSPs, tools, and tactics, with the ability to resolve complex troubleshooting and platform issues.

Client Service:

  • Understand client's business goals and customer journey and develop comprehensive ad ops plans aligned with client goals using extensive knowledge of ad operations.
  • Anticipate client needs and analyze data to proactively offer innovative solutions and recommendations to drive their success.
  • Present campaign analysis and insights to clients when needed, addressing their concerns and demonstrating the effectiveness of solid ad ops strategy.
  • Translate media objectives and strategies in Ad Ops recommendations across ad formats, such as video, audio, display, native, CTV, etc.

Cross-Functional Collaboration:

  • Collaborate with other Channel Media Managers to optimize media holistically across all channels and platforms, delivering a consistent and cohesive consumer experience and optimizing business outcomes.
  • Work closely with Strategy/Planning to manage overall campaign set-up and measurement and provide optimization recommendations.
  • Act as a trusted advisor to media planning, strategy, CX, and investment teams, communicating and collaborating effectively.


  • Contribute to discussions, providing input to help shape and refine Ad Ops commitments and standards for effective media activation.
  • Implement Ad Opsbest practices, adjusting to meet your clients' needs to solve their problems, and develop expertise in advertising operations.
  • Actively participate in professional growth opportunities, skill development, and meaningful contributions within your area of expertise.

What You Bring

  • Bachelor's degree in Marketing, Advertising, Business, or a related field.
  • Experience (3+ years) in digital advertising operations, campaign management, or ad operations roles within an agency or digital marketing environment.
  • Strong knowledge of ad platforms, such as Google Ads, Facebook Ads Manager, Display & Video 360, and programmatic platforms.
  • Proficiency in ad trafficking, ad tagging, campaign setup, and troubleshooting.
  • Familiarity with ad serving platforms, ad verification tools, and third-party ad servers.
  • Analytical mindset with the ability to interpret data, generate insights, and make data-driven decisions.
  • Excellent communication skills and the ability to collaborate effectively with cross-functional teams.
  • Detail-oriented with strong organizational and project management skills.
  • Ability to work in a fast-paced environment, manage multiple priorities, and meet deadlines.
  • Problem-solving skills and the ability to resolve technical issues efficiently.
  • Familiarity with HTML, JavaScript, and tracking pixels is a plus.

Check us out at www.goodwaygroup.com to learn more!

If you identify as a female candidate, and feel you can do this role even if there are a few things perhaps you've not done, please apply anyway! Goodway Group is 70% Female!  We realize that men tend to apply for jobs when they can meet around 60% of the requirements for the role, where women tend to only apply when they know they meet 100% of the requirements.  

Goodway Group is human-first, constantly working to become more inclusive and to make sure our employee population reflects our desire to constantly add to our diversity in all ways. We want applications from everyone, regardless of race, creed, color, religion, sex, sexual orientation, gender identity, national origin, marital status, citizen status, age, disability, military or protected veteran status, genetic predisposition or carrier status or any other legally protected status. #usremote

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CEO of Goodway Group
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