Clinical Development Senior Specialist

The Clinical Development Senior Specialist at Chamberlain University plays a crucial role in developing and managing clinical relationships and partnerships with health organizations. Responsibilities include establishing national account strategies, negotiating clinical affiliation agreements, and conducting market research to identify opportunities for enhancing student clinical experiences. By leveraging effective communication through various channels, you will foster relationships that align with the university's mission and support student success.

To be considered for the Clinical Development Senior Specialist role at Chamberlain University, candidates should possess a Bachelor’s degree (Master's preferred) and a minimum of 5 years of business development experience, ideally within healthcare sales. Familiarity with Salesforce.com is preferred, along with strong communication and organizational skills to effectively manage relationships across multiple levels of management.

While healthcare sales experience is preferred for the Clinical Development Senior Specialist position at Chamberlain University, it is not strictly required. The ideal candidate will have a strong background in business development and a genuine interest in creating partnerships that enhance healthcare education and student experiences.

At Chamberlain University, the Clinical Development Senior Specialist will work in a hybrid environment consisting of three in-office days and two remote days per week. This setup fosters collaboration, creativity, and strong team relationships, allowing professionals to thrive both individually and collectively as they pursue their objectives.

Clinical Development Senior Specialists at Chamberlain University enjoy a comprehensive suite of benefits, including health, dental, vision, life, and disability insurance, along with a 401k retirement program featuring a 6% employer match. Additional benefits include participation in Adtalem’s Flexible Time Off policy, 12 paid holidays, and opportunities for professional development, all contributing to a supportive work environment.

In developing relationships, I would prioritize understanding each organization's unique needs and objectives. By leveraging multiple communication channels, such as emails, phone calls, and face-to-face meetings, I would focus on establishing trust and showcasing the value of partnering with Chamberlain University. Building rapport is fundamental, and I would also emphasize our commitment to Chamberlain Care® while exploring collaboration opportunities.

To manage the national account strategy effectively, I would use market analysis to identify potential growth areas and develop tailored approaches for each account. Tracking engagement metrics and employing CRM tools, like Salesforce.com, would help in maintaining organized relationships, ensuring regular follow-ups, and adapting strategies to evolve with our partners’ needs.

Prioritizing tasks during negotiations would involve assessing the urgency and importance of each agreement. I would start by gathering all necessary information on potential partners, ensuring compliance with regulatory requirements, and aligning our goals. Clear communication with stakeholders and maintaining a detailed timeline would ensure a smooth negotiation process.

In my previous role, I analyzed industry trends and discovered a growing demand for telehealth services within a specific demographic. I presented this finding to my team and proposed a targeted outreach strategy, which successfully opened new channels for collaboration with healthcare providers, ultimately increasing our service offerings and improving patient care.

I regularly engage with industry publications, attend webinars, and participate in professional associations related to healthcare and education. Networking with peers and staying informed about legislative changes, technological advancements, and best practices equip me to adapt strategies that optimize student experiences and clinical partnerships.

Effective collaboration hinges on open communication, mutual respect, and understanding each team member’s strengths. I prioritize fostering a culture where everyone feels comfortable sharing ideas and seeking feedback, which not only enhances the final outcomes but also strengthens interpersonal relationships within the team.

Handling conflict requires a calm and solution-oriented approach. I would listen actively to the concerns of the potential partner, demonstrate empathy, and seek common ground to address issues. I believe that transparency and open dialogue often lead to mutually beneficial outcomes, ensuring the partnership is built on trust.

Market intelligence is vital to my role; it informs decision-making regarding potential partnerships and strategic growth areas. By analyzing data on healthcare needs and trends, I can make informed recommendations that align Chamberlain University with relevant clinical experiences, ultimately enhancing the educational journey for our students.

I approach identifying best practices through continuous analysis of previous initiatives, seeking feedback from all stakeholders, and staying attuned to successful strategies within the industry. I find that regular assessments allow for identifying gaps in practices and adjusting to improve relationship management and student engagement.

I am drawn to Chamberlain University because of its commitment to advancing healthcare education through the Chamberlain Care® philosophy. I believe in the power of partnerships in enhancing clinical experiences for students and am excited to contribute my skills and experience to help shape future healthcare leaders.