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Commercial Parts Pro Store 7259

Job Description

Professional level sales position capable of supporting advanced functions on the commercial side of the business. Position is responsible for profitable growth of the commercial business via customer retention and growth.  Position partners with GM to manage Team Members. The role has expert knowledge of automotive system and part knowledge.  The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has the ability to direct the drivers to ensure timely and accurate delivery. Position is full time.

 

Primary Responsibilities

·       Maintain commercial customer relationships

·       Provide GAS2 selling experience commercial customers

·       Achieve personal / store sales goals and service objectives

·       Provide day-to-day supervisory support for Team Members

·       Collaborate with GM on coaching and developmental needs for Team Members

·       Dispatch drivers ensuring delivery standards are achieved

·       Maintain commercial stocking programs

·       Build and maintain a network of second source suppliers

 

Secondary Responsibilities

·       Maintain core bank and commercial returns

·       Maintain commercial credit accounts

·       Partner with GM to ensure proper driver coverage

 

Success Factors

·       Friendly communication

·       Ability to locate and stock parts

·       Safety knowledge and skills

·       Operating inventory systems and store equipment

·       Parts and automotive system knowledge skills

·       Operating POS and Parts lookup systems

·       ASE P2 certified or ASE ready equivalent

·       Advanced solution, project and product quality recommendation ability

·       Ability to source from numerous places including special order, FDO, second source, etc.

·       Advanced selling skills for commercial customers

·       Ability to multi-task and remain organized·      

Effective communication, listening and problem solving skills

Essential Job Skills Necessary for Success as a Commercial Parts Pro

·       Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.

·       Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management

·       Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence

·       Understand and execute instructions furnished in written, oral, or diagram form

·       Successfully complete the Parts Knowledge Assessment

·       Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

·       Use Microsoft software effectively (Word, Excel required)

·       Strong organizational skills

·       Understand Commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific Commercial customers)

·       Ability to work an assortment of days, evenings, and weekends as needed

 

Prior Experience that Sets a Commercial Parts Pro up for Success 

A minimum of 3 years of prior automotive parts experience preferred

Proven sales ability with past experience in fulfillment of customer transactions

Formal or informal experience leading teams, including supervising daily tasks, and working together to achieve goals

Education

High school diploma or general education degree (GED)

 

Certificates, Licenses, Registrations

ASE certification preferred, but not required

 

Physical Demands 

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

 

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.

Position is eligible for sales commission based on individual or store performance. 

Compensation Range

19.95 USD PER HOUR - 21.95 USD PER HOUR

Benefits Information

https://jobs.advanceautoparts.com/us/en/benefits

California Residents click below for Privacy Notice:

https://jobs.advanceautoparts.com/us/en/disclosures

Average salary estimate

$43606 / YEARLY (est.)
min
max
$41556K
$45656K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Commercial Parts Pro Store 7259, Advance Auto Parts

Are you ready to rev up your career with Advance Auto Parts? As a Commercial Parts Pro at our Hamilton, NY store, you'll play a vital role in driving our commercial business forward! You'll be the expert go-to for our customers, showcasing your automotive knowledge and exceptional sales skills to foster lasting client relationships. You'll partner directly with management to ensure we hit our sales targets and provide unparalleled support to our Team Members. Whether it's sourcing parts from various channels, ensuring timely deliveries, or coaching the team, you'll be making a significant impact every day. Your insights into automotive systems will empower you to make advanced recommendations and successfully serve our customers' needs. We’re looking for someone who thrives in a fast-paced environment, meets challenges head-on, and communicates with a friendly demeanor. In return, you’ll enjoy a comprehensive benefits package and the opportunity to grow your career with a supportive team. Join us, share your passion for parts, and help us deliver outstanding service to our valued commercial clients!

Frequently Asked Questions (FAQs) for Commercial Parts Pro Store 7259 Role at Advance Auto Parts
What are the key responsibilities of a Commercial Parts Pro at Advance Auto Parts?

As a Commercial Parts Pro at Advance Auto Parts, your primary responsibilities include maintaining customer relationships, providing exceptional sales support, and managing the day-to-day activities of Team Members. You'll work closely with the General Manager to meet sales goals, oversee delivery standards, and ensure efficient operations within the store. This role also involves maintaining inventory and building a network of suppliers to meet customer demands effectively.

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What qualifications are needed to become a Commercial Parts Pro at Advance Auto Parts?

To qualify for the Commercial Parts Pro position at Advance Auto Parts, you should have a strong background in automotive parts—preferably with at least three years of relevant experience. A high school diploma or GED is required, while ASE certification is preferred. Additionally, excellent communication skills, problem-solving abilities, and proficiency in Microsoft Office applications are essential to succeed in this role.

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How does Advance Auto Parts support the professional growth of Commercial Parts Pros?

Advance Auto Parts is committed to the continued growth of its employees, including Commercial Parts Pros. You can expect ongoing training, professional development opportunities, and access to industry knowledge and resources. Our management team will work with you to identify coaching and developmental needs, ensuring that you not only meet but exceed your professional goals.

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What is the work environment like for a Commercial Parts Pro at Advance Auto Parts?

The work environment for a Commercial Parts Pro at Advance Auto Parts typically involves mostly indoor work, although you may occasionally assist customers outside. You will interact with various automotive systems and parts, often requiring the lifting and moving of heavy parts. While the noise level is generally moderate, you'll benefit from the supportive culture and collaborative team atmosphere aimed at achieving sales success.

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What benefit packages does Advance Auto Parts offer for Commercial Parts Pros?

Advance Auto Parts offers a competitive benefits package for Commercial Parts Pros. This includes health, dental, and vision insurance, as well as a retirement savings plan and paid time off. Additionally, employees can take advantage of employee discounts and potential commission opportunities based on individual and store performance, making this a rewarding place to build your career.

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Common Interview Questions for Commercial Parts Pro Store 7259
What experience do you have with automotive systems and parts?

In an interview, make sure to highlight your relevant experience. Discuss specific types of automotive systems you've worked with, such as braking systems or electronic components, and demonstrate your knowledge of various parts used in these systems. Providing examples of situations where you utilized this knowledge to solve problems or help customers can also showcase your expertise.

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How do you handle difficult customer situations?

When answering this question, illustrate your customer service skills and problem-solving abilities. Share an example where you successfully resolved a customer's issue, emphasizing your communication, empathy, and ability to remain calm under pressure. It’s crucial to demonstrate that you prioritize customer satisfaction and aim to resolve conflicts amicably.

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Can you describe a time you achieved a sales goal?

To answer this question effectively, choose a specific instance that reflects your sales capabilities. Discuss the strategies you employed, how you motivated your team, and the metrics of your success. Quantifying your achievements (like percentage growth in sales) will help convey your impact within the role.

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What strategies do you use to maintain inventory accuracy?

In your response, discuss your familiarity with inventory systems and processes. Explain specific strategies, such as regular stock checks, using digital tools, and maintaining communication with suppliers, that you've implemented to ensure inventory remains accurate. This showcases your organizational skills and attention to detail.

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How do you prioritize tasks when managing a busy schedule?

Here, emphasize your time management skills. Describe a method you use for prioritizing tasks, like using a daily planner or a digital tool. Provide examples of how you’ve successfully managed multiple responsibilities at once, ensuring both customer and team needs are met effectively.

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What do you know about the commercial parts market?

When responding, demonstrate your knowledge of the commercial parts market, including current trends, key competitors, and customer needs. Sharing insights about market dynamics and how they impact inventory decisions can also highlight your understanding and readiness for the role.

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How would you approach training new team members?

Illustrate your leadership skills and training philosophy. Discuss the importance of hands-on training, pairing new hires with experienced staff, and providing clear guidance. Sharing a successful experience where you trained someone can effectively showcase your mentorship abilities.

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Why do you want to work at Advance Auto Parts?

In your answer, express your enthusiasm for the company and its values. Mention your passion for the automotive industry and how Advance Auto Parts' commitment to customer service aligns with your professional goals. Personalizing your response shows genuine interest in being part of their team.

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What are your salary expectations for the Commercial Parts Pro position?

When discussing salary expectations, it’s best to do thorough research before the interview. Provide a range based on industry standards and the information available about the compensation for the Commercial Parts Pro position. Ensuring this aligns with the offered compensation indicates you’ve done your homework.

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How do you stay updated on automotive technology and parts?

In your response, discuss how you engage with industry news, attend workshops or trainings, or participate in relevant forums. Emphasizing your proactive approach to learning will demonstrate your commitment to staying knowledgeable in a rapidly evolving field like automotive technology.

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Founded in Roanoke, VA in 1932, Advance Auto Parts is a leading automotive aftermarket parts provider that serves both professional installer and do-it-yourself customers. Our family of companies operate more than 5,100 stores across the United S...

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DATE POSTED
April 7, 2025

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