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Apartment Sales Specialist

Company Description

AIR Communities owns and operates best-in-class apartment communities in major markets across the country. Our communities are managed by team members who are passionate about providing world class customer service to our residents.

Job Description

Our Leasing Consultants are top sales performers, creating moments that matter for our current and future residents. If you are an ambitious sales professional, who rises to a challenge and takes pride in consistently exceeding your goals, we want you on our team!

What We Offer

AIR offers attractive compensation packages that reward performance including:

  • Unlock your earning potential with an expected total annual compensation ranging from $90,000 to $115,000+ featuring a competitive base salary of $17 to $18 per hour, and high volume, lucrative commission opportunities. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
    • Multiple opportunities to increase commission per lease including:
      • Longer lease term18-month or longer vs. the standard 12-month length
      • Higher rent rate unitUpdated finishes, larger floorplan, better view, etc.
      • Exceeding monthly goalSeveral tiers to increase percentage of total lease value earned per lease
  • 25% Rent Discount at any AIR community.
    • Option to live onsite with zero commute or at a nearby AIR community.
  • Extended Time Off to enjoy a Winter Break after peak season has ended.
    • You will keep all your benefits (including your 25% rent discount) during this unpaid break while you refresh and recharge during the holiday season! During your time off the opportunities are endless; take vacations, follow passions, spend time with loved ones, volunteer, or take a seasonal holiday job. Then, come the start of peak season, be ready to return and do it all again!

Where You Will Work

You will lease apartments onsite at Palazzo East, our luxury 588-unit apartment community located in Los Angeles, CA steps away from LA's best restaurants and bars! 

What You Will Do

  • Follow AIR's sales process including prompt follow-up with active prospects, scheduling and conducting tours to sell the value of your unique community and to help prospects find their new home at AIR.
  • Maintain a track record of consistently meeting or surpassing monthly leasing goals.
  • Deliver exceptional customer service to our residents, creating moments that matter at every opportunity. 
  • Provide leasing support to all communities within the AIR portfolio as needed.
  • Contribute to community marketing efforts.
  • Adhere to Fair Housing Laws and Regulations

Qualifications

Who You Are

  • Goal-Driven and Sales-Motivated
  • Adaptable to Fast Pace and Shifting Priorities
  • Customer Experience Focused
  • Collaborative Team Player

What You Have

  • 1+ year sales and customer service experience including reaching sales goals in a fast-paced environment (e.g., property management, hospitality, retail, or restaurant).
  • Demonstrated success in goal setting/achievement and following a sales process.
  • Excellent customer service skills to address current and future resident needs.
  • Flexible schedule with availability to work during our office hours. Typical schedule will be Tuesday – Saturday, 10:00am – 6:30pm (hours may vary based on community and season).
  • Reliable transportation.
  • Proficient in reading, writing, and speaking English. 

Additional Information

Benefits

  • Paid time off including vacation, sick time, and 11 holidays.
  • Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.
  • 25% Rent Discount at any AIR community (a rental application is required, and certain exclusions apply).
  • 401(k) plan with employer contribution.
  • Paid parental leave of up to 16 weeks.
  • Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.
  • 15 hours of paid time annually for community service.
  • Commuter benefits and pet insurance.
  • Consumer discounts on various products and services.
  • Opportunities for ongoing professional development, leadership training, and career growth.

Application Deadline: The initial deadline for applications is 01/03/2025. Applications submitted after this date may still be considered on a rolling basis until the position/program is filled. We encourage all interested candidates to apply as early as possible. If a final decision has not been made by the initial deadline, subsequent applications will be reviewed as they are received.

Candidates extended an offer will be required to undergo pre-employment screening that includes checking references, a four-panel drug screening that excludes marijuana testing, employment verification & criminal background check.

AIR will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the California Fair Chance Act and the Los Angeles Fair Chance Ordinance.

AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Average salary estimate

$102500 / YEARLY (est.)
min
max
$90000K
$115000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Apartment Sales Specialist, AIR Communities

Are you a sales whiz looking to shine in the vibrant apartment leasing landscape? Join AIR Communities as an Apartment Sales Specialist, and become a key player on our sales team at the luxurious Palazzo East in Los Angeles, CA! Here, you won't just be leasing apartments; you'll be creating memorable experiences for potential residents. Imagine guiding them through stunning spaces while sharing all the great perks of living at one of our best-in-class communities. With a competitive base salary ranging from $17 to $18 per hour and amazing commission opportunities that can boost your annual earnings to over $115,000, your hard work will really pay off! You’ll also enjoy fabulous perks like a 25% rent discount at any AIR community, the option to live onsite, and extended time off during the holiday season to recharge and enjoy whatever makes you happy. As you navigate a fast-paced environment, you'll follow a proven sales process, engage with prospects, conduct tours, and consistently crush your leasing goals. We're looking for someone who thrives on success, values customer satisfaction, and is eager to collaborate with our dynamic team. If this sounds like you, we invite you to apply and take this exciting step in your career with us at AIR Communities!

Frequently Asked Questions (FAQs) for Apartment Sales Specialist Role at AIR Communities
What are the primary responsibilities of an Apartment Sales Specialist at AIR Communities?

At AIR Communities, the Apartment Sales Specialist is responsible for following our established sales process, actively engaging with prospects, conducting informative property tours, and consistently meeting monthly leasing goals. Your role is pivotal in creating memorable experiences and ensuring potential residents discover the value of joining our community at Palazzo East.

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What qualifications are required to become an Apartment Sales Specialist at AIR Communities?

To be a successful Apartment Sales Specialist at AIR Communities, you should have at least 1 year of sales and customer service experience in a fast-paced environment, excellent goal-setting skills, and a strong focus on customer experience. It's also essential to have reliable transportation and be proficient in reading, writing, and speaking English.

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What earning potential can I expect as an Apartment Sales Specialist with AIR Communities?

As an Apartment Sales Specialist at AIR Communities, you could unlock an expected total annual compensation ranging from $90,000 to over $115,000. Your compensation includes a competitive hourly base rate and numerous lucrative commission opportunities based on your performance and leasing goals.

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What benefits does AIR Communities offer to Apartment Sales Specialists?

AIR Communities provides a generous benefits package that includes paid time off for vacation and sick leave, medical and dental insurance options, a 25% rent discount at any AIR community, and a 401(k) plan with employer contributions among other perks. You’ll also benefit from continuous professional development and tuition assistance for career certifications!

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What is the typical work schedule for an Apartment Sales Specialist at AIR Communities?

An Apartment Sales Specialist at AIR Communities typically works from Tuesday to Saturday, with office hours of 10:00 am to 6:30 pm. Flexibility is essential, as hours may vary based on community needs and seasonal traffic.

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Common Interview Questions for Apartment Sales Specialist
What sales techniques have you found most effective in leasing apartments?

To effectively answer this question, reflect on specific sales techniques that have worked for you in previous roles. Discuss your approach to building relationships with prospects, understanding their needs, and demonstrating the unique value of the apartments. Use specific examples to illustrate your success.

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How do you handle customer objections during the leasing process?

When faced with objections, it’s important to listen actively and empathize with the prospect's concerns. Provide detailed responses that address their objections, share success stories from past residents, and showcase how AIR Communities enhances the living experience at Palazzo East.

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Can you describe a time you exceeded sales goals in your previous role?

For this question, prepare a specific story highlighting your achievements. Discuss the strategies you employed, how you motivated yourself, and the results you achieved. Providing quantitative data can be very compelling.

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What role do you think customer service plays in the sales process of leasing apartments?

Emphasize that exceptional customer service is crucial in leasing apartments. It builds trust, creates a positive impression, and encourages prospects to choose your community. Describe your philosophy on service and provide examples of how you've gone above and beyond for customers.

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How do you prioritize your tasks when managing multiple prospects?

Discuss methods you use to keep organized, such as scheduling follow-ups, maintaining a prospect list, and using other sales management tools. Highlight your ability to balance immediate needs with long-term selling strategies.

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Why do you want to work for AIR Communities?

Express your understanding of AIR Communities’ mission and values. Mention what excites you about working there, such as the culture focused on customer service, community engagement, and the strong support for employee development.

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How do you stay motivated in a challenging sales environment?

Talk about what inspires you, whether it’s achieving personal goals, helping others, or being part of a team. Share strategies like setting personal milestones and celebrating small victories to keep yourself motivated.

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What do you know about our community, Palazzo East?

Before the interview, research Palazzo East and be prepared to discuss its features, amenities, and location. Emphasize why these elements are attractive to residents and how they connect to your sales strategy.

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What do you consider to be the most important skills for an Apartment Sales Specialist?

Outline key skills such as communication, empathy, strategic sales techniques, and the ability to adapt in a fast-paced environment. Provide examples of how you've demonstrated these skills in your previous work.

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How do you approach community marketing efforts as an Apartment Sales Specialist?

Discuss your understanding of community marketing and how it ties into your leasing strategy at AIR Communities. Reference specific tactics, such as social media engagement, local events, or partnerships, that can help drive awareness and attract prospects.

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Apartment Income REIT Corp., also known as AIR Communities, owns and operates apartment communities throughout the United States. AIR Communities manages properties professionally in the majority of major markets, including Boston, Philadelphia, L...

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Full-time, on-site
DATE POSTED
January 7, 2025

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