Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Account Manager image - Rise Careers
Job details

Account Manager

Who is Aiwyn and what do we do?


Aiwyn is transforming the way accounting firms streamline the entire revenue management lifecycle. Backed by top-tier investors (Bessemer, KKR & Revolution), we’re one of the fastest-growing scale-up software companies globally—delivering innovative technology and consistently raising the bar with world-class people, processes, and products.


To learn more, visit our website


This role:


We are hiring for a highly motivated Account Manager to help grow and retain our customer base. In this role, you will be responsible for managing relationships with existing customers, identifying expansion opportunities, and driving revenue growth through value-based selling. You’ll work cross functionally across the Revenue org (Customer Success, Implementation) teams to ensure customers achieve their desired outcomes while maximizing account potential.


Key Responsibilities:
  • Drive revenue growth by managing renewals and expansion revenue (upsell / cross-sell) within your assigned customer portfolio.
  • Leverage value-based selling to articulate the ROI of our solutions and expand product adoption.
  • Build strong customer relationships by actively listening, understanding business needs, and positioning solutions that align with customer goals.
  • Partner with the Customer Success team to ensure smooth renewals and identify expansion opportunities.
  • Own the renewal process, proactively addressing risks and securing long-term commitments.
  • Collaborate cross-functionally with Product and Customer Success to improve customer engagement and retention strategies.
  • Maintain accurate forecasting and pipeline visibility using [CRM platform, e.g., Salesforce].
  • Act as a customer advocate, providing feedback to internal teams to drive product enhancements and better customer experiences.


Qualifications:
  • 3-6 years of experience in Account Management, Customer Success, or Sales at a B2B SaaS company.
  • Proven experience selling into an existing customer base, driving expansion through renewals, cross-sells, and upsells.
  • Expertise in value-based selling and the ability to demonstrate ROI to customers.
  • Strong active listening skills and emotional intelligence (EQ) to understand customer needs and build lasting relationships.
  • Past experience owning renewals and navigating commercial conversations with customers.
  • Ability to work cross-functionally with Revenue and G&A teams to drive customer success.
  • A proactive, growth-oriented mindset with strong negotiation and closing skills.


Benefits and Perks:
  • The big-picture value proposition of this role is simple: join us, and you'll be paid competitively to have freedom in solving worthwhile, challenging problems alongside other A-players at a fast growing SaaS startup led by an experienced and successful co-founding team with industry experience.

Other benefits include:
  • Adventure travel stipend - you receive a $1,000 travel reimbursement on your work anniversary each year. We encourage our team to recharge and explore the world beyond their home office walls.
  • Remote, work-from-anywhere culture
  • Flexible PTO
  • World Class health benefits - we believe in fostering flourishing teams by providing benefits that go beyond the usual standards - Health, vision, dental, HSA/FSA, and mental health support.
  • Stock options - every Full Time Employee has ownership in Aiwyn's future and success.
  • 401(k) matching


Our Values:
  • Trust - We champion transparency, welcome differing perspectives, uphold accountability, and trust that others have good intentions
  • Courage - We have the courage to take calculated risks and embrace change, knowing what worked in the past won’t always work in the future
  • Impact - Rooted in determination and innovation, we chase extraordinary outcomes and impactful results
  • Relentlessness - We approach challenges with an unwavering resolve, never settling for mediocrity, and always striving to surpass expectations


Learn more about Aiwyn:


Aiwyn is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.


Candidate information will be treated in accordance with our CCPA privacy notice which can be found here: https://www.aiwyn.ai/ccpa

Aiwyn Glassdoor Company Review
4.5 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
Aiwyn DE&I Review
No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
CEO of Aiwyn
Aiwyn CEO photo
Unknown name
Approve of CEO

Average salary estimate

$85000 / YEARLY (est.)
min
max
$70000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Account Manager, Aiwyn

Aiwyn is on a mission to revolutionize the way accounting firms handle their revenue management lifecycle, and we're looking for a talented Account Manager to join our remote team! As one of the fastest-growing scale-up software companies, backed by notable investors like Bessemer, KKR, and Revolution, we're excited to expand our customer base while maintaining our stellar relationships with existing clients. In this role, you'll be the linchpin in driving revenue growth by managing renewals and expansion opportunities in your portfolio. Leveraging value-based selling, you'll articulate the incredible ROI our solutions offer and foster product adoption among our customers. Building strong relationships is key, and you'll achieve this by actively listening to clients' needs and positioning our solutions to perfectly align with their goals. Collaboration is essential, as you'll partner with our Customer Success team to facilitate smooth renewals and identify further growth opportunities. You'll also be responsible for maintaining accurate forecasting and pipeline visibility using our CRM platform. If you're proactive, possess strong negotiation skills, and have a knack for nurturing relationships in a B2B SaaS environment, then the Account Manager position at Aiwyn is tailor-made for you!

Frequently Asked Questions (FAQs) for Account Manager Role at Aiwyn
What are the primary responsibilities of the Account Manager at Aiwyn?

The Account Manager at Aiwyn is tasked with driving revenue growth by effectively managing renewals and identifying upsell and cross-sell opportunities within their assigned customer portfolio. This role involves leveraging value-based selling, building strong customer relationships, and collaborating with the Customer Success team to ensure client satisfaction and long-term partnerships.

Join Rise to see the full answer
What qualifications are required for the Account Manager position at Aiwyn?

Candidates interested in the Account Manager role at Aiwyn should have 3-6 years of experience in Account Management, Customer Success, or Sales within a B2B SaaS company. Proven experience with expansion sales, strong listening skills, and the ability to navigate commercial conversations are essential for success in this position.

Join Rise to see the full answer
How does Aiwyn support the professional growth of its Account Managers?

At Aiwyn, we are dedicated to fostering a growth-oriented environment for our Account Managers. With a culture that encourages teamwork and collaboration, you'll have opportunities to engage with cross-functional teams to hone your skills. Additionally, our benefits package includes a competitive salary, stock options, and a travel stipend designed to enrich your professional journey and personal growth.

Join Rise to see the full answer
What is the company culture like for Account Managers at Aiwyn?

Aiwyn promotes a remote, work-from-anywhere culture that values trust, courage, impact, and relentlessness. As an Account Manager, you'll be part of a dynamic team that embraces innovation and strives for excellence. Our flexible PTO policy and world-class health benefits reflect our commitment to employee well-being and professional satisfaction.

Join Rise to see the full answer
What tools do Account Managers at Aiwyn use for pipeline visibility?

Account Managers at Aiwyn typically use a CRM platform, such as Salesforce, to maintain accurate forecasting and pipeline visibility. This tool is essential for tracking customer interactions, managing renewal processes, and identifying future expansion opportunities, ensuring that our teams stay aligned and informed.

Join Rise to see the full answer
Common Interview Questions for Account Manager
Can you describe a time when you successfully managed an account and achieved renewal?

When answering this question, provide a specific example that highlights your problem-solving skills and relationship-building abilities. Describe the account's unique challenges, your strategies for addressing them, and how your efforts led to a successful renewal.

Join Rise to see the full answer
How do you prioritize clients and manage your workload effectively?

Explain your approach to prioritization, such as using a CRM to track client interactions and set reminders for follow-ups. You can also discuss how you categorize clients by their potential for upselling or the urgency of their needs, ensuring you allocate your time effectively.

Join Rise to see the full answer
What experience do you have with value-based selling?

Share specific instances where you used value-based selling techniques to highlight ROI for a client. Emphasize how understanding customer needs allowed you to tailor your pitch and ultimately close the deal.

Join Rise to see the full answer
How do you handle challenging conversations with clients?

Discuss your methods for remaining calm and professional during tough discussions. Focus on listening actively to the client's concerns, demonstrating empathy, and proposing solutions that address their needs while still aligning with company goals.

Join Rise to see the full answer
Describe how you foster long-term relationships with clients.

Share techniques that help build strong relationships, such as regular check-ins, personalized follow-ups, and the proactive sharing of valuable insights or updates. Explain how these practices help you better understand your clients' evolving needs.

Join Rise to see the full answer
What steps do you take before a quarterly business review with a client?

Outline your preparation process, including reviewing clients' past interactions, analyzing their usage data, and formulating strategic recommendations based on their performance. Emphasize the importance of being well-prepared to drive meaningful conversations.

Join Rise to see the full answer
How do you keep up with product knowledge in a SaaS environment?

Discuss your methods for staying informed about product updates and innovations, such as engaging in regular training sessions, attending team meetings, or leveraging internal resources. Highlight how this knowledge enables you to provide value to clients effectively.

Join Rise to see the full answer
What strategies do you use to identify upselling opportunities?

Share your approach to uncovering upselling prospects, such as monitoring client usage patterns, soliciting feedback on their current experiences to reveal potential gaps, and aligning your solutions with their growth objectives.

Join Rise to see the full answer
How do you measure success in your role as an Account Manager?

Explain how you define success, whether through specific metrics such as renewal rates, customer satisfaction scores, or growth percentages in your assigned accounts. Highlighting quantifiable achievements will demonstrate your results-oriented mindset.

Join Rise to see the full answer
How would you handle a situation where a shipment delay impacts your client's business?

Share how you would communicate the issue transparently while ensuring you provide solutions. Stress the importance of empathy and maintaining the relationship through proactive support and clear communication.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User
Aiwyn Remote Remote (US based)
Posted 7 days ago
Photo of the Rise User
Aiwyn Remote Remote (US based)
Posted 3 days ago
Photo of the Rise User
RAPP Remote New York - RAPP
Posted 11 days ago
Photo of the Rise User
Posted 7 days ago
Photo of the Rise User
Posted 14 days ago
Photo of the Rise User
Posted 11 days ago
Photo of the Rise User
Posted 8 days ago
Photo of the Rise User
FREED Remote United States
Posted 3 days ago
Photo of the Rise User
Posted 5 days ago
Dental Insurance
Disability Insurance
Flexible Spending Account (FSA)
Vision Insurance
Paid Holidays
Photo of the Rise User
Sastrify Remote No location specified
Posted 13 days ago

Fix the work-to-cash cycle to help accounting firms save time, speed up cashflow, and deliver a superior client experience

45 jobs
MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 17, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
Photo of the Rise User
Someone from OH, Pickerington just viewed Marketing Data Analyst - Contract (10hrs/wk) at Skylight
Photo of the Rise User
Someone from OH, Pickerington just viewed Americas Sales Manager, Kuiper Mobility Business Unit at Amazon
Photo of the Rise User
Someone from OH, Maple Heights just viewed Medical Receptionist at LifeStance Health
Photo of the Rise User
Someone from OH, Cleveland just viewed Support Specialist, Live Ops at DoorDash USA
Photo of the Rise User
Someone from OH, Cleveland just viewed Customer Advocate (Final Dashination) at DoorDash USA
Photo of the Rise User
Someone from OH, Reynoldsburg just viewed Data Analyst (Work From Home / Dayshift) at Twoconnect
S
Someone from OH, Painesville just viewed Senior Project Manager/Delivery Manager at Soname Solutions
Photo of the Rise User
Someone from OH, Zanesville just viewed Account Manager - Loan Agency Services at Alter Domus
Photo of the Rise User
Someone from OH, Springfield just viewed Sr. Coordinator, Talent Acquisition at Cardinal Health
Photo of the Rise User
Someone from OH, Columbus just viewed People ops at Alan
Photo of the Rise User
Someone from OH, Milford just viewed Content Marketing Analyst at Eurofins
Photo of the Rise User
Someone from OH, Columbus just viewed DV - Hotline Specialist On Call at Shelter House
Photo of the Rise User
Someone from OH, West Chester just viewed General Warehouse at SanMar Employee Board
Photo of the Rise User
Someone from OH, Euclid just viewed Behavioral Health Program Director at Altarum
Photo of the Rise User
Someone from OH, Cincinnati just viewed Technical Support Engineer - Developer Support at Motive
Photo of the Rise User
Someone from OH, Columbus just viewed Front End Engineer at minware Washington DC at minware
Photo of the Rise User
Someone from OH, Hudson just viewed Junior Designer at H&M Group
B
Someone from OH, Hudson just viewed Senior Designer, Women's Sportswear at BCI Brands
Photo of the Rise User
Someone from OH, Columbus just viewed Server at Otterbein SeniorLife
A
Someone from OH, Cleveland just viewed Personal Assistant *ASAP* at Alphabe Insight Inc
Photo of the Rise User
Someone from OH, Canton just viewed Senior Director, Communications at Imagine Pediatrics
Photo of the Rise User
Someone from OH, Euclid just viewed Software Engineer - Sr. Consultant level at Visa