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Account Manager - Amazon - job 1 of 2

Are you ready to join our digital revolution journey?


Aleph represents the world’s leading platforms in 130+ markets, across new and existing geographies, enabling platforms like Tiktok, Amazon, Google, and nearly 55 others to expand into new markets, and empowering advertisers to take full advantage of the platforms’ advertising capabilities. Through these long-lasting partnerships, Aleph creates the opportunity for all people and businesses to advertise at a local and global level without limits.


We are seeking a highly skilled and dynamic Account Manager to join our team in Mexico.

You will be responsible for developing media strategies, optimizing account performance, and collaborating with advertisers to enhance brand visibility and drive successful advertising campaigns. Your role will require you to effectively communicate with clients, understand their goals, and provide strategic recommendations to maximize their advertising success.


What You’ll Do:
  • Serve as a primary point of contact for clients, providing guidance, insights, and recommendations to help them achieve their advertising goals.
  • Build and maintain strong relationships with clients, providing exceptional service and support.
  • Create and implement effective media strategies for advertisers, aligning with their goals and objectives. 
  • Regularly evaluate campaign performance and make data-driven recommendations for optimization. 
  • Encourage and guide advertisers in adopting various ad formats such as Sponsored Brands (SB), Sponsored Brands Video (SBV), and Sponsored Display (SD). Proactively identify and reactivate inactive accounts to expand advertising reach. 
  • Collaborate with advertisers to establish brand stores and ensure periodic content refreshes for brand enhancement. Present strategies and coordinate with advertisers to deliver engaging brand experiences.
  • Leverage reports and analytics to enhance account performance and visibility. Provide detailed recommendations to managed accounts, including optimization opportunities and best practices.
  • Stay up-to-date on industry trends, best practices, and changes to the advertising platform, continuously seeking opportunities for optimization and innovation.
  • Close collaboration with client and cross-functional teams (Leadership, Growth, Tech Support, etc.) to ensure seamless campaign execution and delivery by correct understanding of objectives and implementing them
  • Provide consultative support to clients, educate clients in collaboration with Tech support resources
  • Provide custom reports to the team in collaboration with Tech support
  • Monitor and follow up on Accounts out of Balance, Proforma Invoices, and Release Orders to ensure timely and accurate financial transactions. 
  • Utilize bulk operations to drive large-scale optimization and efficiency across managed accounts. Implement strategies to minimize manual efforts and maximize productivity.


What You Need For This Role:
  • Bachelor's degree in Marketing, Advertising, or a related field. 
  • In-depth knowledge of Amazon Advertising platform or Google Ads (Search Engine Marketing Platform), including Sponsored Brands, Sponsored Brands Video, Sponsored Display, and brand store management. 
  • Strong analytical skills and ability to interpret data to drive actionable insights. 
  • Excellent communication and presentation skills, with the ability to effectively interact with clients and internal stakeholders.
  • Previous experience with ad sales is a big plus 
  • Proficiency in using Amazon/Google Ads Advertising tools and analytics platforms. 
  • Familiarity with Search, Display & Video advertising and campaign coordination. 
  • Strong organizational skills and attention to detail. 
  • Ability to work in a fast-paced, deadline-driven environment. Experience with financial management and reporting is a plus.


What Will Make Us Really Love You:
  • You have an eye for detail
  • You maintain a balance of being a true team player as well as having a competitive edge
  • You have a positive attitude (training, resiliency, appreciate the growth from adversity)
  • You are coachable and have proven ability to take and implement feedback
  • You have the ability to engage and communicate with customers in a positive and approachable way
  • You are a proven top performer in your work experience


What You’ll Love About Us:
  • We care about your individuality by giving you the freedom to grow and create within the company, regardless of your position
  • Work in a dynamic team in a fast-paced industry of an international company with multi-cultural teams from around the world 
  • Learn from the best: Our state-of-the-art workshops guarantee the latest insights into digital advertising 
  • Flexible Work Models. In-office, work-from-home, or hybrid, depending on position and location


#ALEPH


Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.  


We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together. 


“Share our similarities, celebrate our differences.” – M. Scott Peck

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What You Should Know About Account Manager - Amazon, Áleph

Are you ready to make a significant impact at Aleph as our new Account Manager - Amazon in the vibrant city of Ciudad de México? Join us on our digital revolution journey where you’ll have the opportunity to work with some of the world’s leading platforms like Amazon and Tiktok. Your role will be dynamic and essential, focusing on developing media strategies and optimizing account performance. You’ll not only collaborate with advertisers to enhance their brand visibility but also serve as their primary point of contact. This means you’ll get to know their goals inside and out, and provide strategic recommendations that truly maximize advertising success. Your day-to-day involves creating and implementing media strategies, closely evaluating campaign performance, and utilizing insights to boost account visibility. You will encourage clients to adopt various ad formats, guide them in establishing brand stores, and coordinate engaging brand experiences. With a keen eye on industry trends, you'll be proactive in identifying opportunities for optimization. Plus, you will work hand-in-hand with tech support and leadership teams, ensuring seamless campaign execution while keeping clients informed. If you are detail-oriented, have excellent communication skills, and thrive in a fast-paced environment, we would love to have you on board. At Aleph, we empower our team members to grow and innovate, allowing you to help our clients reach their full potential while advancing your career in the digital advertising space.

Frequently Asked Questions (FAQs) for Account Manager - Amazon Role at Áleph
What are the main responsibilities of an Account Manager - Amazon at Aleph?

As an Account Manager - Amazon at Aleph, your primary responsibilities will include serving as the main point of contact for clients, creating and implementing effective media strategies, optimizing account performance, and collaborating with advertisers to enhance brand visibility. You'll be actively involved in evaluating campaign performance, making data-driven recommendations, and ensuring clients adopt various ad formats like Sponsored Brands and Sponsored Display.

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What qualifications are needed to become an Account Manager - Amazon at Aleph?

To qualify for the Account Manager - Amazon position at Aleph, candidates should hold a Bachelor's degree in Marketing, Advertising, or a related field. In-depth knowledge of Amazon Advertising and related digital platforms, strong analytical skills, and excellent communication capabilities are essential. Previous experience in ad sales and proficiency in using advertising tools will be significant advantages.

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How does Aleph support the professional development of its Account Managers?

Aleph is deeply committed to supporting the professional growth of its team members. As an Account Manager - Amazon, you will benefit from state-of-the-art workshops and continuous learning opportunities that keep you informed about the latest insights in digital advertising. The company's flexible work models also encourage a healthy work-life balance, further promoting personal development.

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What skills are important for success as an Account Manager - Amazon at Aleph?

Success as an Account Manager - Amazon at Aleph hinges on strong analytical skills, excellent communication abilities, and a keen eye for detail. You should be adept at interpreting data and utilizing it to drive actionable insights, while also being a proactive team player who thrives in a fast-paced environment.

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What does the work culture look like for the Account Manager - Amazon at Aleph?

The work culture at Aleph is built on the values of partnership and communication, creating an environment that embraces diversity and encourages collaboration. As an Account Manager - Amazon, you’ll be part of a dynamic and multicultural team that values individuality, flexibility, and continuous learning.

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Common Interview Questions for Account Manager - Amazon
Can you describe your experience with the Amazon Advertising platform?

When answering this question, be sure to discuss specific experiences you have had with the Amazon Advertising platform, detailing any successful campaigns you managed. Explain how you utilized various ad formats and navigated the advertising tools to optimize performance.

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How do you approach developing media strategies for clients?

In your response, suggest a structured approach that includes conducting thorough client assessments, understanding their goals, and researching their target audiences. Highlight the importance of data-driven insights in crafting effective media strategies.

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What steps do you take to optimize an advertising campaign?

For this question, discuss specific tactics you employ, such as analyzing performance metrics, testing different ad formats, adjusting budgets based on performance, and making data-driven recommendations to the client.

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How do you handle difficult clients or situations?

Outline your conflict resolution skills, emphasizing your ability to listen actively, empathize with the client's concerns, and work collaboratively toward a solution. Share a relevant example if possible.

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Can you give an example of a successful campaign you managed?

Provide a detailed example that showcases your role in the campaign, the strategies you implemented, the challenges you faced, and ultimately, the results achieved. Highlight any use of analytics to drive success.

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How do you stay updated with industry trends?

Share the methods you use to stay informed, such as attending workshops, following relevant blogs and publications, participating in webinars, and engaging with industry professionals on platforms like LinkedIn.

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Describe a time you worked collaboratively with a cross-functional team.

Illustrate your ability to work effectively with teams from different departments by describing a specific project where you coordinated with other roles, what your contribution was, and the positive outcome of that collaboration.

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What tools and analytics platforms are you proficient in?

List the specific tools and platforms you have experience with, such as Amazon Advertising or Google Ads, and provide examples of how you have used these tools to drive campaign results and insights.

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How do you prioritize multiple projects with tight deadlines?

Discuss your time management strategies, including how you assess the urgency and importance of tasks, your organizational skills, and your ability to communicate effectively with clients regarding project timelines.

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Why do you want to work for Aleph as an Account Manager - Amazon?

In your response, express your enthusiasm for Aleph’s mission and values, highlighting how your skills and experience align with the role. Mention the opportunity for growth and the excitement of working in a dynamic, multicultural environment.

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Full-time, hybrid
DATE POSTED
December 15, 2024

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