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Account Executive, Mid-Market

Do work that matters.

At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emergency situation threatens personal safety and business continuity. 

Our values, which reflect our view on what’s important and what’s right, include: We’re humans not robots, Customers always come first, We work better together, Simplicity is our strength, Our reputation is priceless, Hard work pays off. 

AlertMedia has aggressive goals to expand the sales team and we're looking for a successful Mid-Market Account Executive to sell our software platform via phone and web demonstrations to organizations across a wide variety of industries that have an audience of 1,000 – 5,000 people in the Northern European market.

As one of the fastest growing start-up companies in the nation and a eight-time winner of “One of the Best Places to Work”, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand.

Who you are:

You understand what it means to own a territory and hustle. You partner well with Sales Development yet appreciate prospecting and hunting for yourself as well.  You know how to uncover and identify potential prospect pain and provide those solutions.  Providing a great buyer journey for the mid-sized organization is your specialty, but one you continually welcome coaching to excel at your craft.

What you get to do every day:

  • Become an expert in the AlertMedia platform and tools and its uses for our customers
  • Own a territory of strategic accounts and partner with your Sales Development Representative to win them
  • Deliver customized discovery calls, product demos, pricing conversations and any other calls to ensure an effective buyer journey from discovery to close
  • Build relationships with prospects and internal stakeholders to grow new business
  • Use a consultative and conversational approach when showing prospects, the AlertMedia solution to their problems
  • Work closely with the prospect and the AlertMedia team to manage the closing process, including demos, proposals, legal and security reviews, negotiation, and contract execution
  • Transition closed accounts to assigned Customer Success Managers, while partnering to pursue “land and expand” opportunities
  • Collaborate with marketing and technology departments to execute sales strategy as new products and features are released
  • Work to perfect your craft by doing Gong call reviews with your manager
  • Use a great toolset (SFDC, Outreach, Gong, ZoomInfo, LinkedIn Sales Nav) to help make your job easier and improve learning and development
  • Contribute to AlertMedia’s culture, values, and vision for the future

What you bring to the role:

  • 2+ years’ experience in a consultative closing sales role in a winning SaaS environment
  • Experienced in closing complex deals
  • Tons of energy, humor, compassion, and enthusiasm
  • A passion for continual learning with a desire and willingness to be coached
  • The ability and desire to work in a fast-paced challenging environment
  • Strong listening skills
  • Thrives with both autonomy and collaboration
  • Outstanding communication skills
  • This is a hybrid position (2-3 days a week in-office) based in our Windsor office
  • Ability to travel to visit clients in and to attend various events and tradeshows throughout the year in your territory

Why you’ll love working at AlertMedia:

  • Competitive base salary + Uncapped commission + Company-Wide Bonus program 
  • Generous and flexible time and parental leave policies 
  • Health benefits - Medical, Dental, Vision and Life Insurance 100% paid for employees and dependents! 
  • Competitive Pension contributions
  • Amazing rewards and incentives – we love celebrating each other! 
  • Commitment to community service with opportunities to give back  
  • A Best Places to Work company 8 years in a row and numerous other awards 
  • Continuous learning and career development opportunities facilitated by our Sales Enablement and Learning & Development teams

About AlertMedia:

AlertMedia is leading the evolution of employee safety for a modern workforce. We offer the most intuitive emergency communication software on the market with fully integrated threat warnings and employee safety monitoring. We believe any organization can improve safety and business outcomes during critical events by quickly identifying threats and simplifying fast, reliable communication to impacted audiences. We are headquartered in Austin, TX, and trusted by thousands of customers in over 100 countries—including DHL, British Petroleum, SurveyMonkey, and Walmart—to keep their people safe and connected anytime, anywhere.  

We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com

Come join us in our mission to save lives and minimize loss through effective communication. 

AlertMedia does not currently sponsor applicants for work visas.

By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy – https://www.alertmedia.com/legal/privacy-policy/

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What You Should Know About Account Executive, Mid-Market, AlertMedia

At AlertMedia, we're on a mission to save lives and minimize losses by ensuring timely communication during emergencies. We're seeking a dynamic Mid-Market Account Executive to join our vibrant team in Windsor, England. In this role, you'll be responsible for selling our innovative software platform to organizations with an audience of 1,000 to 5,000 people in the Northern European market. If you're someone who thrives on owning your territory and enjoys the thrill of closing deals, this is the perfect opportunity for you! You'll collaborate closely with our Sales Development team while also utilizing your prospecting skills to identify potential pain points for clients. Each day, you’ll engage in meaningful discovery calls, customize product demos, and deliver tailored pricing discussions, ensuring a seamless buyer journey. We encourage a consultative approach to sales here at AlertMedia, which means understanding and addressing your prospects’ unique needs. Our company culture values hard work, collaboration, and continual learning, and we're eager to help you grow your skills! With our robust toolset, you’ll have everything you need at your fingertips, from Salesforce to Gong. Plus, we offer an incredible benefits package, including competitive pay, generous leave policies, and a commitment to your professional development. We're proud to be recognized as one of the Best Places to Work for eight consecutive years! Come join AlertMedia, where your role directly contributes to enhancing organizational safety worldwide. Together, we can make a difference!

Frequently Asked Questions (FAQs) for Account Executive, Mid-Market Role at AlertMedia
What are the responsibilities of an Account Executive, Mid-Market at AlertMedia?

As an Account Executive, Mid-Market at AlertMedia, you'll be responsible for managing a territory of strategic accounts, conducting discovery calls, delivering product demonstrations, and overseeing the entire sales process from prospecting to closing. You will collaborate with Sales Development Representatives and engage with prospects to identify their needs while providing tailored solutions to enhance their emergency communication strategies.

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What qualifications are needed for the Account Executive, Mid-Market position at AlertMedia?

The ideal candidate for the Account Executive, Mid-Market role at AlertMedia should have at least 2 years of experience in a consultative closing sales role within a SaaS environment, proven experience in closing complex deals, and outstanding communication skills. A passion for learning, strong listening abilities, and the desire to work both independently and as part of a team are also essential qualities.

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How does AlertMedia support career development for Account Executives, Mid-Market?

At AlertMedia, we are committed to the continuous learning and growth of our team members. Account Executives, Mid-Market will have access to personalized coaching, ongoing training sessions, and professional development opportunities facilitated by our Sales Enablement and Learning & Development teams, helping you refine your skills and stay at the forefront of the industry.

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What is the work environment like for an Account Executive, Mid-Market at AlertMedia?

The workplace environment for the Account Executive, Mid-Market at AlertMedia is energetic, collaborative, and supportive. You'll enjoy a hybrid model allowing for 2-3 days in the office, where you can engage with team members, brainstorm ideas, and contribute to a culture that values inclusivity and innovation.

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What benefits does AlertMedia offer for the Account Executive, Mid-Market role?

AlertMedia provides a comprehensive benefits package, including a competitive base salary, uncapped commission, a company-wide bonus program, generous leave policies, and full coverage of health benefits (medical, dental, vision, and life insurance) for both employees and dependents. We also emphasize community service opportunities and celebrate our team's achievements regularly.

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Common Interview Questions for Account Executive, Mid-Market
How do you approach building relationships with prospects as an Account Executive?

Building relationships with prospects requires a genuine interest in their needs and challenges. Start by actively listening during your initial meetings and asking thoughtful questions that demonstrate you want to understand their organization. Share relevant insights from your past experiences and offer solutions that align with their goals to establish credibility and trust.

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Can you describe a successful sales strategy you implemented in your previous role?

In my previous role, I implemented a strategy focusing on detailed market research to identify key pain points for potential clients. By tailoring my approach to highlight how our solutions addressed these specific challenges, I was able to enhance the buyer journey and significantly increase my closing rate. I utilized careful follow-ups and built rapport over time, ensuring that prospects felt supported throughout the decision-making process.

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What tools do you prefer to use for managing your sales process?

I value utilizing a robust CRM system like Salesforce for tracking leads and managing my pipeline. Communication tools such as Outreach and Gong provide insights into customer interactions, helping refine my approach. I also rely on LinkedIn Sales Navigator for targeted prospecting and research, as it enables me to stay connected and informed about potential clients.

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How do you handle objections from potential clients as an Account Executive?

Handling objections requires careful listening and understanding of the client's concerns. I approach objections as opportunities to further explore their needs. I calmly address their queries with data-driven answers, and when necessary, I provide case studies or testimonials from similar clients to reassure them of the value our solution offers.

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Describe a time you turned around a difficult sales situation.

In a previous role, I encountered a prospect that was initially hesitant to move forward due to budget constraints. I arranged a follow-up meeting to better understand their budget and needs. By collaborating with our solutions team, we managed to create a customized package that fit their financial constraints while delivering significant value, ultimately leading to a successful sale.

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What motivates you to succeed in a sales role?

I'm motivated by the challenge and the opportunity to make an impact. Knowing that my efforts help organizations improve their emergency communication systems excites me. I thrive on achieving goals and look forward to celebrating successes, whether big or small, with my team and clients alike.

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How do you prioritize your leads in your sales pipeline?

Prioritization of leads comes from assessing the level of engagement and fit with our solution. I categorize my leads based on their potential value, engagement level, and probability of closing. This enables me to focus on high-priority leads while maintaining consistent follow-ups with others to keep opportunities alive.

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What does success look like for you in the Account Executive role?

Success as an Account Executive involves exceeding sales targets, building lasting relationships with clients, and continuously improving my sales skills. I also believe it is crucial to contribute positively to the team's culture by sharing best practices and supporting my colleagues in their goals.

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What is your experience working collaboratively with sales and marketing teams?

I have found that collaboration between sales and marketing is essential for achieving our goals. In my previous roles, I regularly communicated with marketing to ensure the lead generation process aligned with our sales strategies, providing feedback on the quality of leads and sharing insights on market trends that could inform future campaigns.

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How do you keep yourself knowledgeable about industry trends relevant to your clients?

I stay informed about industry trends by regularly reading industry publications, attending webinars, and participating in relevant networking events. I also engage with my clients to understand their challenges and the solutions they seek, which keeps my knowledge relevant and ensures I provide up-to-date insights during our conversations.

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Our mission is to help organizations keep their people safe—at all times, no matter the situation, anywhere in the world.

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Full-time, hybrid
DATE POSTED
January 10, 2025

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