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Director, Retirement Benefits

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.

Job Description

Allied Universal® is hiring a Director, Retirement Benefits. The Director, Retirement Benefits is responsible for the day-to-day administration, management, funding, compliance, reporting, communications, employer matching and oversight of all retirement plans offered by Allied Universal Services, including plans acquired through acquisitions. This role will provide strategic leadership in managing the Retirement Plan programs, ensuring compliance with legal and regulatory requirements, and supports employees with information about their retirement options. The Director, Retirement Benefits will work closely with HR, finance, Union Admin, Payroll and internal partners along external vendors to carry out the daily operations and to implement the retirement benefit strategies that align with the company’s goals.

 

  • Location: Mostly remote with position sitting in the Conshohocken/Philadelphia, PA area.
  • Shape the Future: Lead innovative retirement programs that make a real difference.
  • Team Synergy: Collaborate with dynamic teams and top-notch vendors.
  • Be the Compliance Guru: Master regulations and keep our plans flawless.
  • Empower Employees: Be the go-to expert, helping employees secure their futures.

 

RESPONSIBILITIES:

Plan Management

  • Responsible for the day-to-day administration of the retirement benefits programs including 401(k) plans, non-qualified deferred comp plans and other employee savings and retirement options
  • Ensure compliance with all federal, state, and local regulations regarding retirement benefits and related plan documents
  • Responsible for timely and accurate retirement plan funding for all plans
  • Manage relationships with external vendors, including plan record keepers, custodians, and actuaries, ensuring timely and accurate plan execution
  • Coordinate and development new retirement benefits programs or initiatives to meet evolving workforce needs or due to acquisition

Regulatory Compliance & Reporting

  • Ensure that all retirement benefit plans comply with federal, state, and local regulations, including ERISA, IRS guidelines, and other legal requirements
  • Partner with internal and external legal advisors, auditors, and actuaries to manage risk and ensure compliance with retirement plan regulations
  • Stay up to date on regulatory changes and ensure the company’s retirement benefits remain in compliance
  • Lead and assist with the preparation of annual reports, regulatory filings, and audits for retirement plans (e.g., Form 5500)

Employee Communication and Education

  • Serve as the primary point of contact for employee inquiries related to retirement benefits and plan options
  • Foster a collaborative and results-oriented team environment, ensuring high levels of service and expertise in managing retirement benefits
  • Develop and deliver clear, engaging communications regarding retirement benefits to employees, helping them understand plan options and maximize their retirement savings

Vendor and External Relationships

  • Collaborate with third-party providers, such as recordkeepers, actuaries, custodians, and investment managers, ensuring quality service and cost-effective solutions
  • Manage vendor performance to ensure the successful delivery of retirement benefit services

QUALIFICATIONS (MUST HAVE):

  • High school diploma or equivalent
  • Minimum of five (5) years of experience in Retirement Plan Management and/or Employee Benefits
  • Minimum of two (2) years of experience in a leadership role
  • Experience with data reporting and analysis tools such as Microsoft Excel and HRIS Systems
  • In-depth knowledge of federal, state, and local leave laws, including Family Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), Uniformed Services Employment and Reemployment Rights Act (USERRA) and their related frameworks
  • Proficiency with human resources information systems (HRIS), Retirement plan platforms, and Microsoft Office Suite
  • Proven ability to manage vendor relationships and ensure compliance with contractual obligations
  • Strong analytical skills with the ability to interpret data, generate reports, and provide strategic insights
  • Exceptional leadership, communication, and interpersonal skills, with the ability to collaborate effectively across teams
  • Self-motivated, highly organized, with the capacity to manage multiple priorities simultaneously and maintain a high level of attention to detail

PREFERRED QUALIFICATIONS (NICE TO HAVE):

  • Certification such as Certified Employee Benefits Specialist (CEBS) or similar credentials
  • Familiarity with retirement benefits trends, technologies, and emerging practices
  • College degree in Business, Finance, Human Resources, or related field of study

BENEFITS:

  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company’s 401(k)plan, subject to eligibility requirements
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

#LI-BB1

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

 

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2025-1368327
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CEO of Allied Universal
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Steve Jones
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Average salary estimate

$105000 / YEARLY (est.)
min
max
$90000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director, Retirement Benefits, Allied Universal

Are you ready to take your career to the next level? Join Allied Universal® as the Director, Retirement Benefits, where you'll play a pivotal role in shaping the future of retirement plans for our dedicated employees. Based mainly in a remote setting with a focus on the Conshohocken/Philadelphia area, this position offers an exciting opportunity to manage day-to-day operations of retirement benefits, ensuring compliance with all regulations while supporting employees in their journey to secure a bright financial future. You'll be leading a dynamic team as you oversee 401(k) plans, non-qualified deferred comp plans, and other employee savings options. Your expertise will enable you to communicate effectively with our talented staff, providing clarity about their retirement options and empowering them to maximize their savings. Collaborating closely with HR, finance, and our external vendors will come naturally to you, ensuring smooth plan execution and top-notch service. At Allied Universal®, we pride ourselves on a culture that values teamwork, innovation, and community impact. In this role, you'll be at the forefront, ensuring our retirement benefits not only meet the needs of our varied workforce but also adapt to changes in regulations and practices. If you’re excited about making a real difference and helping others while working in a collaborative, supportive environment, we want you on our team!

Frequently Asked Questions (FAQs) for Director, Retirement Benefits Role at Allied Universal
What responsibilities does the Director, Retirement Benefits at Allied Universal® have?

The Director, Retirement Benefits at Allied Universal® is responsible for the administration of retirement programs including 401(k) plans and other savings options. They ensure compliance with regulations, manage funding, develop new programs, and support employees in understanding their retirement choices, collaborating closely with multiple departments and external partners.

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What qualifications are needed to become a Director, Retirement Benefits at Allied Universal®?

Applicants for the Director, Retirement Benefits position at Allied Universal® should have a minimum of five years of experience in Retirement Plan Management, with at least two years in a leadership role. A strong analytical background and familiarity with federal regulations regarding employee benefits are also essential for success in this job.

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What is the work environment like for a Director, Retirement Benefits at Allied Universal®?

The work environment for a Director, Retirement Benefits at Allied Universal® is primarily remote, centered around Conshohocken/Philadelphia. Team collaboration and communication are key, allowing the Director to foster a supportive culture while effectively managing retirement benefits and compliance.

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How does the Director, Retirement Benefits at Allied Universal® ensure compliance in retirement plans?

The Director, Retirement Benefits at Allied Universal® ensures compliance by staying updated on regulatory changes, partnering with legal and audit professionals, and leading efforts to prepare detailed reports and filings, ensuring all retirement benefits meet federal, state, and local guidelines.

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What benefits can employees expect at Allied Universal® when applying for the Director, Retirement Benefits position?

As an employee at Allied Universal®, the Director, Retirement Benefits can expect comprehensive benefits including medical, dental, vision coverage, a 401(k) plan, paid holidays, leave days, and vacation time, which reflects the company's commitment to employee welfare and work-life balance.

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Common Interview Questions for Director, Retirement Benefits
Can you describe your experience with retirement plan management?

When discussing your experience, highlight specific retirement plans you managed, your role in compliance, and any innovative programs you developed. Use examples of how you improved efficiencies or employee understanding of the benefits, showcasing your ability to lead and innovate.

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How do you stay updated on changes in retirement benefit regulations?

Detail your methods for staying current, such as attending industry conferences, participating in professional organizations, or subscribing to relevant publications. This shows your commitment to compliance and expertise in the field.

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Describe a challenging situation you faced in retirement benefits management and how you resolved it.

Use the STAR method (Situation, Task, Action, Result) to provide a structured response. Choose a situation that emphasizes your problem-solving skills and your ability to collaborate with teams or external partners to find workable solutions.

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How do you approach employee communication regarding retirement options?

Discuss your strategies for effective communication, emphasizing clarity and engagement. Highlight previous experiences where your efforts led to increased understanding among employees and improved participation in retirement programs.

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What software tools do you use for retirement plan administration and management?

List tools you’ve used such as HRIS systems or data reporting software like Microsoft Excel. Explain how these tools helped you manage retirement plans efficiently and analyze data effectively.

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How do you prioritize compliance with retirement regulations?

Explain your systematic approach to compliance, such as performing regular audits, working with legal counsel, and creating checklists that ensure all regulatory aspects are addressed in a timely manner.

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What strategies would you implement to enhance the retirement benefits program at Allied Universal®?

Outline innovative ideas such as introducing financial wellness programs or enhancing communication materials aimed at educating employees about their options. Emphasize your focus on tailoring benefits to meet evolving employee needs.

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How do you handle conflicts with vendors related to retirement services?

Share an example of a conflict and your resolution strategy, emphasizing negotiation skills, effective communication, and how you maintain strong professional relationships while ensuring quality service.

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What metrics do you consider important for evaluating the success of retirement benefits?

Discuss your familiarity with key performance indicators such as participation rates, asset growth, and employee satisfaction surveys. Relate these metrics back to how they inform improvements and strategic shifts in retirement planning.

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Why do you want to work as a Director, Retirement Benefits at Allied Universal®?

Share your enthusiasm for the company's values, your passion for helping employees secure their financial futures, and how your background aligns well with the mission of Allied Universal®. Be genuine in your response, connecting personal and professional aspirations.

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Purpose There for you®, serving and safeguarding customers, communities, and people around the world. Vision Be the world’s most trusted services partner. Mission Allied Universal®, through its unparalleled customer relationships, provides proacti...

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Full-time, hybrid
DATE POSTED
April 19, 2025

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