Job details

Security Operations Dispatch

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Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.

Job Description

Hiring Dispatch for Train Station. Join the World’s Leading Global Security Company!

Pay rate $25.00 per hour
Location Los Angeles, California
Excellent Benefits and Career Progression!
Full time position
Valid CA Guard card required
Must have experience as dispatch

full time

Allied Universal® is hiring a Security Operations Center Dispatcher. The Security Operations Center Dispatcher has high visibility and is directly accountable for the effective and efficient flow of information from the Security Operations Center (SOC) and Control Rooms to the Corporate Security Management. The SOC is a 24/7 operation which provides the Security Operations Team with a comprehensive monitoring approach to provide broad visibility of activity across the enterprise, leverages intelligence from several systems and technology databases that provide advanced correlation, and analysis capabilities to deliver a prioritized list of actionable security incidents to the Security Operations Team.

RESPONSIBILITIES:

Alarm monitoring
CCTV monitoring
Camera Survey
Answering phones; operate IP based telephone system
Radio Dispatch; use multi-channel communications
Radio and call logging
Incident Report issuance and collection
Operations support; routing of call information to the appropriate units for handling
Ensure timely and effective response to incidents, alarms, notifications, calls, and other activities related to the Security Operations Center and its role as a central alarm monitoring station
Receive and respond to emergency and non-emergency calls from employees, outside vendors, law enforcement, and the security field force via telephone, automated alarm monitoring and radio systems
Process and evaluate information received from all available sources, and respond with the appropriate communication and dispatch procedures
Coordinate with Security Operations Center staff to provide necessary documentation in support of uniformed guard force activity (e.g., Officer Dispatch, Incident Reporting, etc.)

QUALIFICATIONS:

Must possess a high school diploma or equivalent
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
Work experience must include of the following:
- Demonstrated analytic and critical thinking skills and ability to prepare reports
- Ability to prioritize workload based on urgency
- Demonstrated high level of competency with advanced computer systems (e.g., hardware, software, and networks)
- Ability to communicate effectively with IT and Security Systems professionals
- Demonstrated ability to operate radio, telephone equipment and/or console monitors
- Ability to adapt in a dynamic work environment while possibly working under pressure

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2025-1367989

Allied Universal Glassdoor Company Review

3.1

Allied Universal DE&I Review

3.0

CEO of Allied Universal

Steve Jones

Approve of CEO

Average salary estimate

$52000 / YEARLY (est.)

min

max

$52000K

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What You Should Know About Security Operations Dispatch, Allied Universal

Are you ready to take your career to the next level? Join Allied Universal® as a Security Operations Dispatch in sunny Los Angeles! At Allied Universal, North America’s top security and facility services company, we believe in empowering our workforce and fostering a collaborative environment. This full-time position pays $25.00 per hour and comes with fantastic benefits including medical, dental, and vision coverage, retirement plans, and even employee discounts! As a Security Operations Dispatch, you will play a critical role by ensuring the smooth flow of information through our Security Operations Center. You’ll be on top of alarm monitoring, CCTV, and managing radio communications while supporting a dedicated team of professionals. If you have a valid California Guard card and previous dispatch experience, you’re a perfect fit! Daily tasks involve processing and responding to emergency calls, logging incidents, and coordinating with various security teams. We appreciate adaptable, analytic thinkers who can thrive under pressure and communicate effectively with various stakeholders. Join us at Allied Universal, and not only will you find a job that is rewarding and impactful, but you’ll also gain valuable skills with opportunities for career progression. What are you waiting for? Get on board and make a difference with us!

Frequently Asked Questions (FAQs) for Security Operations Dispatch Role at Allied Universal

What are the main responsibilities of a Security Operations Dispatch at Allied Universal?

As a Security Operations Dispatch at Allied Universal, your main responsibilities will include monitoring alarms and CCTV, answering calls via an IP-based telephone system, dispatching radio communications, and coordinating with the security operations team to handle incidents effectively. You’ll also be involved in logging calls and incidents while making sure the response to emergencies is timely and efficient.