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Security Shift Supervisor Armed - job 2 of 2

Overview

Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

Job Description

Armed Security Supervisor / $22.50 per hour

A Valid Driver’s License and OPOTA Certification are Required

Prior Security Experience is Required

Start Your New Career Today!

 

Allied Universal Services is seeking the position of an Armed Security Shift Supervisor.

 

The Armed Security Shift Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. An Armed Security Shift Supervisor acts as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. They supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

 

QUALIFICATIONS/REQUIREMENTS:

  • Be at least 21 years of age with high school diploma or equivalent
  • Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

  • As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws
  • Display exceptional customer service and communication skills
  • Have intermediate computer skills to operate innovative, wireless technology at client specific sites
  • Ability to handle crisis situations at the client site, calmly and efficiently
  • Communicate staffing needs on shift to Account Manager or Operations Manager
  • Assure that officers receive appropriate training, developing them in both technical and professional skills
  • Assure that employee grievances are heard with help from appropriate district or region HR support employees and Account or Operations Manager
  • Administer JSA’s and safety programs outlining site-specific hazards for professional security officers on assigned shift including vehicle/driving safety as appropriate to Corporate procedures
  • Assist Account or Operations Manager to manage uniforms, equipment, supplies and vehicles utilized at the account, maintaining appropriate inventories and maintenance checklists
  • Able to:
    • Work in various environments such as cold weather, rain/snow or heat
    • Occasionally lift or carry up to 40 pounds
    • Climb stairs, ramps, or ladders occasionally during shift
    • Stand or walk on various surfaces for long periods of time

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

 

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2025-1357697
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Steve Jones
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Average salary estimate

$46800 / YEARLY (est.)
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$46800K
$46800K

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What You Should Know About Security Shift Supervisor Armed, Allied Universal

If you're ready to take charge and step into a leadership role, Allied Universal® is looking for you as an Armed Security Shift Supervisor in Canton! In this pivotal position, you'll oversee the delivery of top-notch security services during your shift, ensuring everything runs smoothly and efficiently. With a competitive pay of $22.50 per hour, this role isn’t just about supervising your team; it's about fostering a supportive and motivated environment for professional security officers. Your experience in security will be invaluable as you coordinate schedules, manage crises, and provide both training and mentorship. You'll act as a key liaison between site supervisors and account managers, playing a crucial role in maintaining high standards of security service. With benefits that include medical, dental, vision coverage, and a solid retirement plan, Allied Universal® commits to taking care of you just as much as you care for your team. Each day brings new challenges, whether you're managing staff needs or conducting safety programs—your expertise will lead the way. If you have what it takes to handle a variety of situations calmly and efficiently, come make a difference with us. Start your new career today with Allied Universal® and be part of a diverse community that thrives on purposeful work. We can’t wait to welcome you aboard!

Frequently Asked Questions (FAQs) for Security Shift Supervisor Armed Role at Allied Universal
What responsibilities does an Armed Security Shift Supervisor have at Allied Universal®?

As an Armed Security Shift Supervisor at Allied Universal®, you will supervise and coordinate quality security services during your assigned shift, act as a liaison between staff and management, manage team schedules, and handle crisis situations effectively. You'll also provide coaching and training to ensure all security personnel meet company standards.

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What qualifications do I need to become an Armed Security Shift Supervisor with Allied Universal®?

To qualify for the position of Armed Security Shift Supervisor with Allied Universal®, you must be at least 21 years old, possess a high school diploma or equivalent, have a valid driver's license, and possess OPOTA certification. Previous security experience is essential to excel in this role.

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What is the salary range for an Armed Security Shift Supervisor at Allied Universal®?

An Armed Security Shift Supervisor at Allied Universal® earns a competitive hourly wage of $22.50. Additionally, full-time positions come with a variety of benefits including health coverage and retirement plans, making it a rewarding career choice.

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What does the typical work environment look like for an Armed Security Shift Supervisor at Allied Universal®?

The work environment for an Armed Security Shift Supervisor varies as you may work outdoors or indoors and in different weather conditions. You'll often be on your feet, managing teams and ensuring safety protocols are adhered to, all while maintaining a calm and professional demeanor.

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How can I apply for the Armed Security Shift Supervisor position at Allied Universal®?

To apply for the Armed Security Shift Supervisor role at Allied Universal®, you can visit their website and follow the steps to submit your application online. If you face any challenges during the application process, the local Human Resources department is available to assist you.

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Common Interview Questions for Security Shift Supervisor Armed
What steps do you take to ensure effective communication within your team as an Armed Security Shift Supervisor?

In my experience as an Armed Security Shift Supervisor, I find that establishing clear expectations is crucial. Regular team meetings, open-door policies, and using technology for instant communication significantly enhance our collaborative efforts.

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Can you describe a crisis situation you handled successfully in a security role?

Absolutely! I recall a situation where a trespasser was attempting to enter a restricted area. I swiftly assessed the situation, notified law enforcement, and communicated with my team to ensure safety while preventing escalation. This ensured a calm resolution.

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How do you motivate your security officers during their shifts?

Motivating security officers involves recognition and support. I consistently provide constructive feedback, acknowledge excellent service, and encourage team bonding activities to enhance morale and a sense of community.

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What training methods do you use to enhance your team’s performance?

I prioritize hands-on training and mentorship to develop my team’s skills. Regular workshops, onsite drills, and leveraging technology for real-time scenarios keep my officers prepared and confident in their roles.

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How do you handle underperforming security personnel?

Handling underperformers requires a balanced approach. I assess the individual’s challenges, provide constructive feedback, and work collaboratively to create a development plan that addresses gaps in performance while offering support.

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What is your experience with managing schedules and staffing for your shift?

As an Armed Security Shift Supervisor, managing schedules involves careful planning and effective communication. I use software tools to optimize officer schedules and ensure proper coverage, considering each officer's strengths and preferences.

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Why do you believe customer service is vital in security roles?

Customer service is crucial in security roles as it shapes the front-line perception of safety and reliability. A positive interaction fosters trust and ensures that clients feel safe and valued, directly impacting our security reputation.

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How do you keep yourself and your team updated on security protocols?

Regular training sessions, attending industry workshops, and utilizing online resources are effective ways to stay current. I also encourage team discussions to share knowledge and insights on emerging security threats and best practices.

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What strategies do you employ to ensure workplace safety for your team?

Ensuring workplace safety starts with thorough assessments and continuous training. I implement strict adherence to safety protocols and encourage open discussions regarding potential hazards, fostering a culture of safety awareness among my team.

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How do you respond to feedback or grievances from your security team?

I view feedback as an opportunity for growth. I ensure that my team knows their voices are heard and dedicate time to address grievances effectively. This involves discussions with HR and taking actionable steps to resolve issues.

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Purpose There for you®, serving and safeguarding customers, communities, and people around the world. Vision Be the world’s most trusted services partner. Mission Allied Universal®, through its unparalleled customer relationships, provides proacti...

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Full-time, on-site
DATE POSTED
April 7, 2025

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