Customer Service Representative - job 12 of 17
Company Description
About Us
Captura Hall is a dynamic and results-driven company committed to providing innovative marketing solutions for our clients. We focus on delivering high-quality campaigns, strategic branding, and data-driven insights to help businesses grow and succeed. Our team thrives in a fast-paced environment, emphasizing creativity, collaboration, and professional development.
Job Description
Job Description
Captura Hall is seeking a Customer Service Representative to join our team in Tampa, FL. The ideal candidate will be responsible for handling customer inquiries, providing information about our services, and ensuring a high level of customer satisfaction. This position requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.
Responsibilities
- Respond to customer inquiries via phone and email in a professional and timely manner.
- Provide accurate information regarding company services and policies.
- Resolve customer issues and escalate complex cases when necessary.
- Maintain records of customer interactions and transactions.
- Collaborate with internal teams to ensure customer needs are met.
- Assist in processing orders, payments, and account updates.
- Follow company guidelines and procedures to maintain service quality.
Qualifications
Skills and Qualifications
- Previous experience in customer service or a related field preferred.
- Strong verbal and written communication skills.
- Ability to multitask and manage time effectively.
- Proficiency in Microsoft Office and customer management systems.
- Detail-oriented with strong problem-solving skills.
- Ability to work independently and as part of a team.
Additional Information
Benefits
- Competitive salary within the range of $34,000 - $43,000 per year.
- Opportunities for career growth and professional development.
- Supportive and team-oriented work environment.
- Comprehensive training to ensure success in the role.
If you are looking for a dynamic position in a growing company, we encourage you to apply today.
Average salary estimate
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