Service Communications Assistant - job 4 of 5
Company Description
About Us
At Hype Tier, we are committed to delivering top-tier services that combine innovation, efficiency, and a client-centered approach. Our team is driven by integrity, professionalism, and a strong focus on excellence. We foster a collaborative work environment that supports career development and rewards dedication. Join us as we continue to expand and elevate our presence in the industry.
Job Description
´
Job Description
We are currently seeking a detail-oriented and motivated Service Communications Assistant to join our team in Atlanta. The successful candidate will support the service team by managing internal and external communications, responding to client inquiries, and ensuring that all messaging aligns with the company's standards. This role requires strong organizational skills and the ability to work in a fast-paced environment.
Responsibilities
Assist in the development and distribution of internal service updates and external client communications
Respond to customer inquiries via email and phone in a timely and professional manner
Maintain records of communication and track service issues for follow-up
Collaborate with the service team to ensure accurate and consistent messaging
Coordinate communication between departments to support smooth service delivery
Prepare reports and documentation as needed for communication tracking
Support service improvement initiatives through feedback collection and communication analysis
Qualifications
Qualifications
High school diploma or equivalent (Bachelor’s degree preferred)
1-2 years of experience in a communications or customer service role
Excellent written and verbal communication skills
Strong attention to detail and organizational skills
Ability to multitask and prioritize in a fast-paced setting
Proficient in Microsoft Office Suite and basic communication tools
Additional Information
Benefits
Competitive salary range of $47,000 – $55,000 annually
Opportunities for professional growth and career advancement
Supportive and collaborative team environment
Ongoing skills development and training opportunities
Full-time stable employment with room to grow
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Are you ready to join a team that prioritizes innovation and excellence? Hype Tier is on the lookout for a passionate and detail-oriented Service Communications Assistant to become part of our dynamic team in Atlanta, GA. In this vital role, you'll be the voice of our service team, managing internal and external communications with professionalism and flair. As the Service Communications Assistant, your day-to-day will include responding to client inquiries, distributing service updates, and ensuring our messaging aligns perfectly with our esteemed company standards. Your organizational skills will shine as you keep track of communications and support our team in delivering exceptional service. You will collaborate closely with your colleagues and help in coordinating communication between departments, playing an essential part in fostering smooth service delivery. Plus, your efforts in collecting feedback will help us continuously improve our offerings. If you bring 1-2 years of experience in communications or customer service and have a knack for multitasking in a fast-paced environment, we want to hear from you! Join us at Hype Tier, where your role contributes to our commitment to excellence and customer satisfaction.
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