Service Communications Assistant - job 6 of 7
Company Description
About Us
At Hype Tier, we are committed to delivering top-tier services that combine innovation, efficiency, and a client-centered approach. Our team is driven by integrity, professionalism, and a strong focus on excellence. We foster a collaborative work environment that supports career development and rewards dedication. Join us as we continue to expand and elevate our presence in the industry.
Job Description
´
Job Description
We are currently seeking a detail-oriented and motivated Service Communications Assistant to join our team in Atlanta. The successful candidate will support the service team by managing internal and external communications, responding to client inquiries, and ensuring that all messaging aligns with the company's standards. This role requires strong organizational skills and the ability to work in a fast-paced environment.
Responsibilities
Assist in the development and distribution of internal service updates and external client communications
Respond to customer inquiries via email and phone in a timely and professional manner
Maintain records of communication and track service issues for follow-up
Collaborate with the service team to ensure accurate and consistent messaging
Coordinate communication between departments to support smooth service delivery
Prepare reports and documentation as needed for communication tracking
Support service improvement initiatives through feedback collection and communication analysis
Qualifications
Qualifications
High school diploma or equivalent (Bachelor’s degree preferred)
1-2 years of experience in a communications or customer service role
Excellent written and verbal communication skills
Strong attention to detail and organizational skills
Ability to multitask and prioritize in a fast-paced setting
Proficient in Microsoft Office Suite and basic communication tools
Additional Information
Benefits
Competitive salary range of $47,000 – $55,000 annually
Opportunities for professional growth and career advancement
Supportive and collaborative team environment
Ongoing skills development and training opportunities
Full-time stable employment with room to grow
Average salary estimate
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