IT Administrator

As an IT Administrator at Alter Solutions Portugal, you will be responsible for implementing innovative IT solutions, managing system enhancements, conducting technical testing, and providing level 3 support. Your role involves collaborating with project stakeholders, analyzing defects, and ensuring project timelines are met.

To qualify for the IT Administrator position at Alter Solutions Portugal, candidates should have over six years of experience in IT administration, proficiency in managing services on Linux and Windows servers, and the ability to develop scripts using languages such as Shell, Perl, or Python. Understanding of protocols like TCP/IP and experience with job schedulers are also important.

An IT Administrator at Alter Solutions Portugal should possess strong technical skills, including the ability to translate business requirements into technical solutions, familiarity with Confluence, JIRA, and GIT/Bitbucket, and a solid understanding of application servers like WebSphere and Tomcat. Knowledge of system architectures and network basics is essential.

The IT Administrator role at Alter Solutions Portugal follows a hybrid working model, requiring two days a week in the office in Lisbon. However, during the first three months, increased on-site presence is necessary to facilitate training and onboarding.

To excel as an IT Administrator at Alter Solutions Portugal, it's essential to be a team player who demonstrates high performance, flexibility, and adaptability in a fast-paced global environment. Strong communication skills and the ability to manage multiple projects effectively will also set you apart.

You might start your day by reviewing system performance logs, then proceed to check in on ongoing projects and tasks. You’ll coordinate with team members on pending change requests, perform troubleshooting for any reported issues, and ensure all systems are running smoothly.

Be prepared to discuss specific instances where you have managed server tasks, including deployments, debugging issues, and how you have ensured system uptime. Sharing your approach to different server environments will be helpful.

Discuss the languages you're proficient in, such as Python, Shell, or Perl, and provide examples of scripts you've written to automate tasks, streamline processes, or improve system performance.

Explain your problem-solving approach, emphasizing the importance of documentation, communication, and collaboration with team members or external vendors to resolve issues timely.

Provide specific details about the project scope, the challenges faced, and the strategies you employed to overcome them. Focus on your role in communicating with stakeholders and meeting deadlines.

Share your strategies for keeping your skills updated, whether through online courses, industry conferences, or networking with peers. Demonstrating a commitment to continuous learning is key.

Outline a step-by-step approach that includes defining the problem, gathering relevant information, analyzing possible causes, implementing a solution, and documenting the results for future reference.

Explain your process for task prioritization, such as assessing deadlines, potential impact on the business, and aligning with team objectives to ensure efficient completion of all projects.

Discuss your familiarity with these tools, how you've used them to manage tasks, track project progress, collaborate with teams, and ensure alignment across all levels.

Share a specific example where your intervention led to improved efficiency, reduced downtime, or enhanced user experience, detailing the steps you took to achieve this improvement.