Job details

O365 / M365 Admin L2

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Talworx is an emerging recruitment consulting and services firm we are hiring for our Fintech Product based client which is a digital invoice discounting platform by A. TREDS (Trade Receivable Discounting System) Ltd, a joint venture between Axis Bank and B2B e-commerce company m junction. It is a platform which connects MSME suppliers (sellers) and their corporate buyers to multiple financiers. This platform enables discounting of invoices of the MSME sellers against large buyers who are in the ERP system, through a transparent auction mechanism that ensures assertion of the billing at competitive market rates.

Job highlights

Experience: 6+ years of proven working experience with Office 365 administration and problem solving.

ESSENTIAL KNOWLEDGE & SKILLS: . Good knowledge on ADFS,ADFS Proxy, AAD Connect, Exchange SMTP & SMTP Relay server s behaviors troubleshooting skills for server issues

6 - 8 Years

What you’ll do

L2 level on managing maintaining on-premises Active Directory
Manage to Users & Groups on Microsoft 365 through GUI as well as PowerShell.
Understanding & managing all licenses as per an Organization policy based on user s grade & assigning licenses through GUI as well as Windows PowerShell.
Manage Retention policy, Retention Tag, set mail sent & receive restriction for bulk users, export message trace report & skill to examine it.
End user support/Service Desk Support / Work ticket queue daily.
Excellent troubleshooting skills & complex support issues
Support Desktop and mobile devices, Remote support
Create support articles and maintain overall KB.
Contact users for follow ups and additional detail as needed
Respond to escalations and high priority request and issues
Write and executive knowledge on custom scripts (PowerShell) to remediate issues to support users
Knowledge on security & compliance on Office 365. Investigate skill on different Audit logs
Good knowledge on ADFS, ADFS Proxy, AAD Connect, Exchange SMTP & SMTP Relay server s behaviors troubleshooting skills for server issues.
Basic knowledge on Azure Active Directory IAM & RBAC.
Technical ability to troubleshoot and solve issues.
Expert skills in managing and administering Office 365 user provisioning / deprovisioning, permissions, access, etc.
Have good understanding of Mobile Messaging Technologies: Exchange Active Sync Iphone, iPAD, Android
Technical ability to troubleshoot and solve issues.
Excellent customer service skills &Meet defined deadlines
Ability to work as a team & work flexible hours and be on-call
Ability to communicate a clear and concise status
Must be an independent problem solver with troubleshooting, decision making and analytical skills
Knowledge on Microsoft Entra connect for on-premises identity synchronization with Azure ADand SSO.
Advanced troubleshooting skills on AD and Office 365.
PowerShell scripting skills for various Office 365 admin tasks and reporting.
eDiscovery to advance mailbox search.
Basic knowledge on Azure information protection.
on-premises Exchange server hybrid with Office 365.
Basic knowledge on various antispam and mail flow.
Advanced knowledge on Autodiscover, SPF, DKIM, public DNS management.
Knowledge on other Office 365 options like conditional access policies, Application SSO etc.
Managing and Configuring our Office 365 environment, including Exchange Online, Share Point Online, Teams and host of other products provided by Microsoft.
Candidate will be responsible for managing user accounts, permissions, and security configuration of our Office 365 instance.
Maintain a high level of availability for all Office 365 services, including email, Share Point, OneDrive, and Team.
Monitor the service health and performance of Office 365 and all its products and take proactive measures to prevent or mitigate issues.
Manage user accounts, licenses, and permissions in accordance with company policies.
Configure and manage security settings and compliance features to protect data and ensure regulatory compliance.
Perform regular backups of data and systems and develop and test disaster recovery plans.
Stay updated on new features and capabilities, and plan and execute upgrades and migrations as needed.
Collaborate with other IT teams to troubleshoot and resolve technical issues.
Write and maintain documentation for procedures, processes, and configurations.
Train and support end users on the use of Office 365 applications and features.
Conduct research and make recommendations on new products and solutions to improve productivity and efficiency.
Monitor trends and developments in the Office 365 ecosystem and keep abreast of changes in the competitive landscape.

Education:

Position requires a bachelor s degree and any sales or marketing experience. Experience of social leadership or intra college leadership will be a plus point.
Preferred Degree: Any graduate or postgraduate

Average salary estimate

$100000 / YEARLY (est.)

min

max

$80000K

$120000K

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What You Should Know About O365 / M365 Admin L2, Talent Worx

Talworx is excited to offer an opportunity for an O365 / M365 Admin L2 to join our client, a leading fintech product company that specializes in digital invoice discounting through a unique platform by A. TREDS Ltd, a collaboration of Axis Bank and the B2B e-commerce leader, m junction. This role is perfect for someone with over 6 years of hands-on experience in Office 365 administration who is ready to tackle challenges with excellent problem-solving skills. As the O365 / M365 Admin L2, you'll manage and maintain our client's on-premises Active Directory, tackle user and group management in Microsoft 365, and perfectly align license assignments with organizational policy using both GUI and PowerShell. Your everyday tasks will include aiding users through service desk support, maintaining high service availability across all Office 365 applications, and proactively monitoring service health. You’ll also write and maintain support documentation while fostering end-user training to ensure they get the most out of the Office 365 suite. This position requires a keen understanding of security and compliance features within Office 365. If you're adept at troubleshooting, eager to collaborate with IT teams, and passionate about helping users thrive with technology, this might be the perfect fit for you. Join us at Talworx and be a part of a dynamic team driving innovation in the fintech landscape!

Frequently Asked Questions (FAQs) for O365 / M365 Admin L2 Role at Talent Worx

What are the primary responsibilities of the O365 / M365 Admin L2 at Talworx?

As an O365 / M365 Admin L2 at Talworx, you'll be crucial in managing and maintaining our client’s Office 365 environment. Your primary responsibilities will include user management, overseeing license assignments based on organizational policy, troubleshooting complex issues, ensuring data security and compliance, and providing support for various Office 365 services like Exchange Online and SharePoint Online. Your role will directly influence service availability and user satisfaction.