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Onboarding Director

DescriptionAbout A&MAlvarez & Marsal (A&M) is a leading independent global professional services firm, specializing in providing turnaround management, performance improvement and corporate advisory services. With over 10,000 professionals based in 70+ locations across North America, Europe, Asia, and Latin America, our firm excels in problem solving and value creation. Drawing on a strong operational heritage and hands-on-approach, our professionals work closely with organizations and stakeholders to help tackle complex business issues and maximize value.Role SummaryThe North American Onboarding Learning & Development Portfolio Lead will drive the design, execution, and continuous improvement of the firm's onboarding and talent integration programs. This role combines course design, instructional strategy and project management to ensure seamless transition for all levels into the Alvarez & Marsal organization. The ideal candidate will bring 7+ years of experience in instructional design, training or HR management with a proven record in course development and content delivery within a professional services or high-performance environment.Key ResponsibilitiesTeam Leadership: Lead a team to design, execute and continuously improve A&M’s onboarding program.Onboarding Strategy & Execution• Strategy Development: Develop and implement a forward-thinking, comprehensive onboarding learning and development strategy to support new hires across multiple levels and functions, ensuring alignment with company culture, values, and performance goals.• Program Design & Development: Oversee the design and continuous refinement of onboarding programs. Work with business units and learning business partners to tailor onboarding and training programs that meet specific learning objectives and role requirements.• Collaborative Onboarding Experience: Partner with business units and learning business partners to identify unique training needs, define target audiences and ensure alignment of learning outcomes across all levels and functions.Course Design & Development• Learning Content Creation: Oversee the development of high-quality learning content that meets specific objectives, leveraging instructional design principles and multimedia resources.• SME Collaboration: Coordinate with learning business partners to review and enhance course content, ensuring relevance and alignment with organizational goals.• Vendor Management: Manage relationships with content vendors and external speakers, optimizing use of tools and resources to enhance the learning experience.• Instructor Preparation: Oversee “Train the Trainer” sessions and instructor preparation to ensure course effectiveness and consistency.Course Preparation & Execution• Course Coordination: Partner with designated teams to manage course logistics and participant selection.• Execution Oversight: Manage course communications, ensuring participants receive timely, relevant updates; and ensure the seamless execution of training sessions, from start to finish.Data-Driven Program Improvement• Metrics & Analytics: Analyze program and course data to assess program impact, determine areas for improvement and apply insights to drive content and program enhancements.• Continuous Learning Feedback: Actively collect and leverage participant feedback to refine and improve onboarding and training experiences across the organization.Desired Qualifications• Educational Background: Bachelor’s degree in Instructional Design, Human Resources, Organizational Development, or a related field.• Experience: Minimum of 7 years in onboarding, instructional design, or HR management, including 2+ years in a professional services or consulting environment.• Course Design Proficiency: Expertise in instructional design principles, adult learning methodologies, and familiarity with tools such as Articulate and video editing software.• Analytical Mindset: Strong ability to interpret data to drive decision-making and program enhancement.• Exceptional Communication Skills: Proven ability to collaborate and build relationships across functions and to communicate effectively with employees at all levels.• Project Management: Strong organizational skills and experience managing multiple projects in a dynamic, fast-paced environment.Benefits Summary:Full-time Positions and Part-time Positions Over 30 hoursRegular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings’ fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined from time to time as well as a 401(k) retirement plan. Provided the eligibility requirements are met, employees will also receive a discretionary contribution to their 401(k) from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click here for more information regarding A&M’s benefits programs.Compensation Statement:The salary range is $150,000 - $185,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details.Diversity & InclusionA&M’s entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M’s core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.Equal Opportunity EmployerIt is Alvarez & Marsal’s practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here.Unsolicited Resumes from Third-Party RecruitersPlease note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our Inclusive Diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
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What You Should Know About Onboarding Director, Alvarez & Marsal

Are you an experienced professional looking for an exciting leadership opportunity? Join Alvarez & Marsal (A&M) in Houston, TX as our Onboarding Director! This pivotal role focuses on creating and executing innovative onboarding and talent integration programs that welcome new hires into our thriving culture. You'll lead a passionate team, implementing a dynamic onboarding strategy that aligns with our company values and performance goals. With over 7 years of hands-on experience in instructional design and HR management, particularly in high-performance settings, you'll be instrumental in shaping the onboarding journey across multiple functions. You'll collaborate closely with business units to tailor programs that meet specific needs, while leveraging your expertise in adult learning principles to create compelling content. From managing vendor relationships to coordinating course logistics, you will ensure a seamless onboarding experience for all employees. In this role, your analytical mindset will shine as you assess program effectiveness and continuously refine our initiatives based on participant feedback. At A&M, we believe in the power of diversity and inclusion, fostering an environment where every team member can thrive. If you’re ready to take the lead in nurturing talent and creating impactful learning experiences, we want to hear from you!

Frequently Asked Questions (FAQs) for Onboarding Director Role at Alvarez & Marsal
What are the key responsibilities of the Onboarding Director at Alvarez & Marsal?

The Onboarding Director at Alvarez & Marsal is responsible for designing, executing, and continuously improving the onboarding programs. This includes developing a comprehensive onboarding strategy, creating learning content, managing relationships with vendors, and analyzing program metrics to drive improvements. The role also involves team leadership and collaboration with various business units to ensure a cohesive onboarding experience for new hires.

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What qualifications are required for the Onboarding Director position at A&M?

To qualify for the Onboarding Director role at Alvarez & Marsal, candidates should possess a Bachelor's degree in Instructional Design, Human Resources, or a related field, along with a minimum of 7 years of experience in onboarding or instructional design. This includes at least 2 years in a professional services environment. Proficiency in instructional design principles, strong communication skills, and project management experience are also essential.

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How does Alvarez & Marsal support the continuous development of its Onboarding Director?

Alvarez & Marsal fosters a culture of continuous learning and professional development for the Onboarding Director. This includes access to advanced training resources, participation in industry conferences, and opportunities to collaborate with other departments. The firm also values feedback and encourages the Onboarding Director to seek improvements in onboarding processes, enhancing both personal and professional growth.

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What impact does the Onboarding Director have on employee retention at A&M?

The Onboarding Director at Alvarez & Marsal plays a crucial role in enhancing employee retention by designing effective onboarding programs that ensure new hires feel welcomed and integrated into the company culture. By aligning the onboarding experience with company values and performance goals, the director helps to create a positive initial experience that encourages employee engagement and commitment from day one.

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What is the salary range for the Onboarding Director at A&M?

The salary range for the Onboarding Director position at Alvarez & Marsal is between $150,000 and $185,000 annually. This range factors in various elements, including education, experience, skills, and location. Additionally, A&M offers a discretionary bonus program based on individual and firm performance, making it a competitive compensation package.

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Common Interview Questions for Onboarding Director
Can you describe your experience with instructional design as it relates to onboarding?

In answering this question, highlight specific projects where you designed and implemented onboarding programs, emphasizing the methodologies and tools you used. Discuss any data you collected to assess the success of these programs and how you adjusted based on feedback. It's important to showcase your ability to create engaging content that aligns with organizational goals.

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How do you handle feedback from participants in your onboarding programs?

Talk about your approach to collecting and utilizing feedback to improve onboarding experiences. Share examples of how you have systematically gathered input from new hires and how it influenced the refinement of your programs. This illustrates your commitment to continuous improvement and responsiveness to learner needs.

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What strategies do you employ to ensure alignment with company culture in onboarding?

Discuss your strategies for embedding company values into the onboarding program. You might mention creating modules that reflect the company’s culture or involving leadership in onboarding sessions. Show that you understand the importance of culture in employee retention and engagement.

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Can you give an example of a challenge you faced in a previous onboarding role and how you addressed it?

Be prepared to share a specific challenge, how you diagnosed it, and the steps you took to overcome it. Focus on problem-solving skills and any collaborative efforts with other departments to find effective solutions. This will demonstrate your ability to navigate complexities in onboarding.

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How do you prioritize tasks when managing multiple onboarding programs at once?

Highlight your organizational skills and any project management techniques you utilize, such as creating timelines or using project management software. Discuss how you assess urgency and impact to make effective prioritization decisions.

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What tools and technologies do you use in your onboarding processes?

Mention specific software or platforms you’ve worked with, such as Learning Management Systems (LMS) or tools for creating e-learning content. Be sure to explain how these tools enhance the onboarding experience and support continuous learning.

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How do you assess the effectiveness of onboarding programs?

Explain the metrics you track, such as retention rates, feedback scores, or performance assessments of new hires. Emphasize the importance of a data-driven approach to iterate and enhance the onboarding experience continuously.

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How do you facilitate collaboration between departments in the onboarding process?

Provide examples of how you have worked with different teams to tailor onboarding experiences to specific departmental needs. Show your ability to build relationships and foster communication to create cohesive learning experiences.

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What role does training the trainer play in your onboarding approach?

Explain the significance of preparing instructors or trainers effectively. Discuss how you implement train-the-trainer sessions to maintain the quality and consistency of the onboarding experience, ensuring that all trainers can deliver engaging content.

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Why do you think diversity and inclusion are important in onboarding?

Discuss how diversity and inclusion enhance innovation and create a sense of belonging for new hires. Share any strategies you employ to ensure that onboarding processes are inclusive, highlighting the importance of recognizing individual backgrounds in training.

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Alvarez & Marsal (A&M) is a privately held leading global professional services firm that delivers business performance improvement, turnaround management and advisory services to organizations seeking to transform operations, catapult growth and ...

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Full-time, on-site
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December 13, 2024

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