Account Executive, ComSec COM - Field

As an Account Executive at Amazon Business in Seattle, you'll be responsible for providing strategic account engagement, helping customers implement solutions for their procurement challenges, and driving spend adoption by advising on best practices. You'll also collaborate with product and technical teams to offer automated solutions, relay important market needs back to internal teams, and deliver accurate reporting on customer pipeline and engagement.

To qualify for the Account Executive position at Amazon Business, candidates should possess a Bachelor's degree or equivalent experience along with at least 3 years of B2B sales experience. A successful track record in identifying and closing opportunities is crucial, particularly if you have experience in e-commerce or retail technology. Preferred candidates will have over 5 years of relevant sales or marketing experience and proficiency with tools like Salesforce and MS Office.

Essential skills for an Account Executive at Amazon Business include strong consultative selling skills, the ability to influence decision-makers at all levels, and a knack for developing strategic customer relationships. A solutions-focused approach to sales is key, along with excellent communication skills to articulate value to prospective clients.

Amazon Business is committed to fostering a diverse and inclusive work environment. The company emphasizes equal opportunity hiring and strives to empower all employees, enabling them to deliver excellent results. They provide accommodations to ensure that everyone can participate in the hiring and onboarding process, reflecting their commitment to diversity across all levels.

The salary for an Account Executive at Amazon Business varies based on geographic location, ranging from $62,100/year in lower markets to $132,900/year in higher markets. Compensation takes into account various factors, including experience and overall job-related skills. In addition to base pay, the total compensation package may include equity and various benefits.

When asked about your B2B sales experience as an Account Executive, give specific examples that highlight your consultative sales approach, successful negotiations, and any solutions you've sold that directly benefited clients. Mention how you understand customer needs and the strategies you used to close deals.

To effectively answer this question, discuss your best practices for account management, such as using CRM tools to track interactions and setting reminders for follow-ups. Highlight your organizational skills and how you assess account potential to focus your efforts where they will yield the best results.

For this question, share specific strategies you have successfully employed to encourage service adoption, such as training sessions, webinars, or hands-on support. Explain how you communicate value to customers to overcome resistance and ensure they understand the benefits.

In your response, recount a specific incident where you not only met but went beyond your sales targets. Discuss the methods you used to attract new customers or upsell existing accounts and the metrics that demonstrate your success.

Provide a concise strategy on handling objections, such as listening actively to concerns, validating the client's perspective, and responding with relevant solutions or success stories that address their hesitation. This showcases your problem-solving skills and customer-centric approach.

Convey your knowledge about Amazon Business focusing on its goal to provide innovative procurement solutions. Emphasize how its commitment to technology and customer experience aligns with your values, and show how you can contribute to its mission.

Make sure to discuss the resources you use to keep informed, such as industry publications, relevant webinars, and professional networks. Explain how staying current helps you offer relevant solutions and advice to your clients, thus enhancing your credibility.

When addressing this question, share examples of how you've collaborated with marketing, product, or technical teams to enhance customer solutions. Focus on communication and how you ensured alignment across team objectives to achieve shared goals.

Outline the tools you're accustomed to using, such as Salesforce, MS Office Suite, and any analytics or reporting tools. Discuss how these technologies improve your efficiency and the effectiveness of your sales processes.

Express your enthusiasm for working at Amazon Business by discussing the company's innovative culture, focus on customer success, and global presence. Link these points to your career aspirations and how they resonate with your professional goals.