Design Managers - job 3 of 16
American Express Travel Related Services Company, Inc. seeks Design Managers to lead processes to capture user requirements and identify customer needs, problems, and opportunity areas. Lead iteration on designs based on feedback from users, partners, and usability testing. Manage design operations processes that support the design team. Lead and mentor junior members of the design team. Provide guidance to designers and other partners regarding design decisions and practices to ensure successful project outcomes. Evaluate potential challenges and risks, and proactively recommend solutions to mitigate risk. Lead the management of complex or high-profile projects with diverse stakeholders.
Position requires a Master's degree in Computer Science, Engineering, Multimedia, Graphic Design, Information, or a related field, and 2 years of experience with analyzing user requirements, procedures, and problems to improve user experiences. Experience must include 1 year of experience with each of the following: improving readability, utility, and overall user experience; developing prototypes, mockups, wireframes, and style guides based on requirements; reviewing prototypes and mockups and providing design feedback in HTML and CSS; creating motion graphics, and micro-interaction prototypes; and Adobe CC, AfterEffects, Axure RP, InVision for clickable prototypes, JIRA, Microsoft tools, OmniGraffle, and Sketch. Telecommuting is available up to 2 days per week.
Job Location: Palo Alto, CA
Salary Range: $148,845.00 - $165,000.00 annually
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
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The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.
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Join American Express Travel Related Services Company, Inc. as a Design Manager in the vibrant city of Palo Alto, California! In this dynamic role, you'll lead the charge to capture user requirements, identify customer needs, and explore opportunity areas that will elevate the user experience. Your creativity will flourish as you iterate on designs based on valuable feedback from users, partners, and usability testing. Collaboration is key, and you'll manage design operations processes that empower your talented design team while providing mentorship to junior members. You’ll bring a strong analytical approach to evaluate potential challenges and risks, proactively recommending solutions to mitigate them. Managing complex projects with diverse stakeholders is an exciting part of your role, and your expertise will shine through as you produce high-quality outputs. To excel, you should possess a Master’s degree in Computer Science, Engineering, Multimedia, Graphic Design, Information, or a related field, coupled with at least 2 years of experience in analyzing user requirements and enhancing user experiences. Familiarity with tools such as Adobe CC, AfterEffects, Axure RP, and others will set you apart. Plus, enjoy the flexibility of telecommuting for up to 2 days a week! American Express offers a competitive salary range from $148,845.00 to $165,000.00 annually, along with generous benefits to support your holistic well-being. If you’re looking for an opportunity to make a real impact, we’d love to hear from you!
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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.
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