American Express Travel Related Services Company, Inc. seeks Design Managers to lead processes to capture user requirements and identify customer needs, problems, and opportunity areas. Lead iteration on designs based on feedback from users, partners, and usability testing. Manage design operations processes that support the design team. Lead and mentor junior members of the design team. Provide guidance to designers and other partners regarding design decisions and practices to ensure successful project outcomes. Evaluate potential challenges and risks, and proactively recommend solutions to mitigate risk. Lead the management of complex or high-profile projects with diverse stakeholders.
Position requires a Master's degree in Computer Science, Engineering, Multimedia, Graphic Design, Information, or a related field, and 2 years of experience with analyzing user requirements, procedures, and problems to improve user experiences. Experience must include 1 year of experience with each of the following: improving readability, utility, and overall user experience; developing prototypes, mockups, wireframes, and style guides based on requirements; reviewing prototypes and mockups and providing design feedback in HTML and CSS; creating motion graphics, and micro-interaction prototypes; and Adobe CC, AfterEffects, Axure RP, InVision for clickable prototypes, JIRA, Microsoft tools, OmniGraffle, and Sketch. Telecommuting is available up to 2 days per week.
Job Location: Palo Alto, CA
Salary Range: $148,845.00 - $165,000.00 annually
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
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The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.
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Are you ready to take your design expertise to the next level? American Express Travel Related Services Company, Inc. is actively looking for Design Managers in Palo Alto, California, who are eager to lead dynamic projects and innovate the user experience. In this pivotal role, you will get to capture user requirements and identify key customer needs while managing the design operations that ensure our team is firing on all cylinders. You'll mentor emerging designers, lead projects of significant complexity, and guide our talented team through feedback loops from usability testing. Your insights will be invaluable in making design decisions that not only meet but exceed project goals. The ideal candidate will possess a Master's degree in related fields, coupled with experience in improving user experience through prototypes, mockups, and wireframes. Familiarity with Adobe CC and tools like Axure RP and InVision will also set you apart. Plus, you'll enjoy substantial benefits, including competitive salaries and a commitment to your well-being with wellness programs and parental leave. If you're looking for a challenging yet rewarding environment where you can thrive, American Express is where it’s at!
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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.
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