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Manager-Compliance - job 4 of 23

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

The Global Compliance & Ethics team plays a critical role in protecting American Express, our brand and colleagues through practical, solution-focused guidance on regulatory and ethics-related matters. Within Global Merchant and Network Services Compliance, the Global Network Partnerships Compliance team performs second-line oversight of the Global Network Partnerships business, ensuring a robust and sustainable compliance risk management framework.

Global Network Partnership deliver business growth through the licensing of card issuing and merchant acquiring activities to external financial institutions. These classify as participants on the American Express Global Network and, as such, are subject to the American Express Global Network Services Business and Operational Policies (AEGNS BOP), in addition to applicable local laws and regulations.

Responsibilities

Reporting to the Director, Compliance Global Network Partnerships US and EMEA, the Compliance Manager will be responsible for: 

  • Supporting the development, implementation and execution of a Compliance oversight program for Global Network Partnerships, including in the areas of participant due diligence, business development and partner management    
  • Effective challenge and oversight of GNP risk reduction and mitigation activities, as required under the Compliance Risk Management Program and the broader Operational Risk Program
  • Supporting the annual Control and Compliance evaluation process, Compliance Risk Assessment, Compliance Monitoring & Testing
  • Collaborating with a broad group of stakeholders including General Counsel Office, Global Financial Crimes Compliance, Global Privacy Office, GMNS Control Management and broader GNS business teams, to ensure compliance with Enterprise-wide policies and procedures and local regulatory requirements applicable to the operations of the American Express network.   
  • Providing Compliance advisory and credible challenge in the development and evolution of centrally managed GNS policies, products, capabilities, processes and controls to enable the business to comply with applicable laws and regulations

Requirements:

  • Experience in executing Compliance risk management and oversight programs in a matrix organization, addressing regulatory requirements including in the areas of Anti-Money Laundering, Sanctions, Anti-Corruption, Data Privacy, Business Conduct and Payments Regulations
  • Compliance expertise in risk assessment, risk identification, articulation and escalation
  • Expertise in control evaluation, including control design and effectiveness
  • Experience in independent testing, auditing an asset
  • Excellent written and oral communication skills
  • Strong analytical skills and attention to detail 
  • Ability to manage and drive assignments to completion, take on additional responsibilities and prioritize work in a constantly changing and deadline-driven environment
  • Working knowledge of the payments industry, licensing models, network operations desirable   
  • University Degree and/or Compliance qualifications   

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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Average salary estimate

$127500 / YEARLY (est.)
min
max
$90000K
$165000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager-Compliance, American Express

Join American Express as a Manager-Compliance in the vibrant city of New York and take the reins of compliance oversight for our Global Network Partnerships! At Team Amex, we believe that great backing empowers both people and businesses to achieve incredible things. In this role, you’ll support the design and execution of our compliance oversight programs while collaborating with a diverse group of stakeholders. Your tasks will include overseeing risk management activities and ensuring compliance with local laws and enterprise-wide policies. You’ll dive deep into the assessments and monitoring processes, providing valuable insights that will drive our business to operate with the utmost integrity. With your strong analytical skills, you’ll effectively challenge risks and assure our team that we meet all necessary regulatory requirements. And as part of a caring community, you’ll experience a flexible work model designed to support your personal and professional journey at every stage. Whether you're guiding anti-money laundering efforts or advising on ethical practices, your contributions will help shape the future of American Express and create meaningful impacts. If you're ready to elevate your compliance career in a company that values your contributions and offers exceptional benefits, then this is the perfect opportunity for you. Let’s lead the way together at American Express!

Frequently Asked Questions (FAQs) for Manager-Compliance Role at American Express
What are the key responsibilities of a Manager-Compliance at American Express?

As a Manager-Compliance at American Express, your primary responsibilities will include developing and executing compliance oversight programs for Global Network Partnerships, managing participant due diligence, and conducting compliance risk assessments. You'll also collaborate with various departments to ensure compliance with enterprise policies and local regulations while providing insightful compliance advisory.

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What qualifications are needed for the Manager-Compliance position at American Express?

To qualify as a Manager-Compliance at American Express, you should have experience in executing compliance risk management programs, strong expertise in regulatory requirements such as anti-money laundering, and data privacy. A university degree and/or compliance qualifications are also essential, along with excellent analytical skills and effective communication abilities.

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What is the salary range for the Manager-Compliance role at American Express?

The salary range for the Manager-Compliance position at American Express ranges from $90,000 to $165,000 annually, with additional bonuses and benefits available. Your final salary will be based on your location, experience, and other job-related factors, ensuring you are compensated fairly for your expertise.

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How does American Express support the career growth of a Manager-Compliance?

At American Express, career growth is a priority for us. As a Manager-Compliance, you'll have access to extensive training and development opportunities. You’ll be able to learn from industry leaders, gain insights into compliance trends, and take on additional responsibilities that can enhance your professional journey within the company.

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What benefits does American Express offer to its employees?

American Express offers a comprehensive benefits package, including competitive base salaries, bonus incentives, flexible working arrangements, and robust health benefits. Additionally, employees can enjoy paid parental leave, free wellness support, financial coaching, and a supportive environment that promotes mental, physical, and financial well-being.

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Common Interview Questions for Manager-Compliance
Can you describe your experience with compliance risk management programs?

When answering this question, highlight specific compliance risk management programs you've implemented or worked with. Discuss the frameworks you followed, challenges encountered, and techniques used for risk assessment and mitigation, emphasizing measurable outcomes.

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How do you stay updated on changes in compliance regulations?

Discuss the various resources you use, such as industry publications, webinars, and professional networks, to stay informed. Mention how you’ve implemented new regulations into your previous roles and your methods for training team members on these updates.

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What approach do you take to communicate compliance challenges to non-compliance teams?

Explain that clear, jargon-free communication is key. Share how you tailor your message depending on the audience and provide real-life examples that illustrate compliance risks and their business implications to foster understanding.

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Can you give an example of a time you successfully managed a compliance issue?

Provide a specific example detailing the compliance issue, your role, the actions you took, and the results. Use the STAR method (Situation, Task, Action, Result) to clearly articulate how you resolved the problem and the impact it had on the organization.

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What strategies do you use for assessing compliance risks effectively?

Discuss methods like risk assessments and audits you've conducted. Illustrate how you've analyzed data, identified trends, and prioritized areas for evaluation to ensure comprehensive coverage of relevant compliance risks.

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How do you ensure collaboration between compliance and other business units?

Highlight the importance of building strong relationships with other departments. Describe previous experiences where you facilitated workshops or regular meetings to promote open communication and ensure that compliance considerations were integrated into business decisions.

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How would you handle a situation where a partner is not compliant with regulations?

Emphasize your approach of first conducting a thorough assessment to understand the root cause of non-compliance. Discuss potential corrective action plans you would recommend and the importance of maintaining a supportive yet assertive stance in resolving the matter.

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What role does technology play in compliance management?

Share insights on how software and compliance tools can automate processes and enhance data analysis, improving oversight and monitoring. Highlight any technology you have experience with and how it contributed to compliance efficiency in your past roles.

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Why do you want to work for American Express as a Manager-Compliance?

Articulate your admiration for American Express and its commitment to ethics, integrity, and diversity. Discuss how the company's dedication to growth aligns with your career aspirations and values, and why you believe you would fit well within its team.

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How would you ensure compliance training is effective across the organization?

Talk about developing engaging training programs that cater to different learning styles. Provide examples of interactive training formats you've employed and metrics you've used to measure the effectiveness of your training initiatives, ensuring compliance knowledge is retained long-term.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

2971 jobs
MATCH
VIEW MATCH
BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 23, 2025

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