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Manager-Compliance - job 21 of 23

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

The Global Compliance & Ethics team plays a critical role in protecting American Express, our brand and colleagues through practical, solution-focused guidance on regulatory and ethics-related matters. Within Global Merchant and Network Services Compliance, the Global Network Partnerships Compliance team performs second-line oversight of the Global Network Partnerships business, ensuring a robust and sustainable compliance risk management framework.

Global Network Partnership deliver business growth through the licensing of card issuing and merchant acquiring activities to external financial institutions. These classify as participants on the American Express Global Network and, as such, are subject to the American Express Global Network Services Business and Operational Policies (AEGNS BOP), in addition to applicable local laws and regulations.

Responsibilities

Reporting to the Director, Compliance Global Network Partnerships US and EMEA, the Compliance Manager will be responsible for: 

  • Supporting the development, implementation and execution of a Compliance oversight program for Global Network Partnerships, including in the areas of participant due diligence, business development and partner management    
  • Effective challenge and oversight of GNP risk reduction and mitigation activities, as required under the Compliance Risk Management Program and the broader Operational Risk Program
  • Supporting the annual Control and Compliance evaluation process, Compliance Risk Assessment, Compliance Monitoring & Testing
  • Collaborating with a broad group of stakeholders including General Counsel Office, Global Financial Crimes Compliance, Global Privacy Office, GMNS Control Management and broader GNS business teams, to ensure compliance with Enterprise-wide policies and procedures and local regulatory requirements applicable to the operations of the American Express network.   
  • Providing Compliance advisory and credible challenge in the development and evolution of centrally managed GNS policies, products, capabilities, processes and controls to enable the business to comply with applicable laws and regulations

Requirements:

  • Experience in executing Compliance risk management and oversight programs in a matrix organization, addressing regulatory requirements including in the areas of Anti-Money Laundering, Sanctions, Anti-Corruption, Data Privacy, Business Conduct and Payments Regulations
  • Compliance expertise in risk assessment, risk identification, articulation and escalation
  • Expertise in control evaluation, including control design and effectiveness
  • Experience in independent testing, auditing an asset
  • Excellent written and oral communication skills
  • Strong analytical skills and attention to detail 
  • Ability to manage and drive assignments to completion, take on additional responsibilities and prioritize work in a constantly changing and deadline-driven environment
  • Working knowledge of the payments industry, licensing models, network operations desirable   
  • University Degree and/or Compliance qualifications   

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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Average salary estimate

$127500 / YEARLY (est.)
min
max
$90000K
$165000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager-Compliance, American Express

Are you ready to take the lead in compliance? Join American Express as a Manager-Compliance in New York, New York. Here at Team Amex, we believe that with the right backing, both people and businesses can achieve phenomenal success. As part of our diverse community, you’ll have the chance to shape your career journey with us, backed by benefits that enhance both your personal and professional life. In this pivotal role, you will be at the forefront of protecting our brand and our colleagues through innovative compliance programs. Collaborating closely with stakeholders across the organization, you’ll develop an oversight framework for Global Network Partnerships that ensures our compliance risk management is robust and sustainable. From conducting due diligence to effective risk mitigation, your expertise will help us stay ahead of regulatory requirements. Plus, you’ll gain the opportunity to work with the most valuable data set in the world, discovering insights that make a real difference. At American Express, we not only recognize your contributions but also nurture your growth, offering you the chance to learn from industry leaders. With us, you’ll find a workplace that prioritizes your well-being and values integrity, teamwork, and inclusiveness. So, if you have a background in compliance, a keen analytical mind, and a drive to make an impact, let’s lead the way together with American Express.

Frequently Asked Questions (FAQs) for Manager-Compliance Role at American Express
What are the main responsibilities of a Manager-Compliance at American Express?

As a Manager-Compliance at American Express, you will oversee the development and execution of a compliance oversight program for Global Network Partnerships. This involves due diligence, business development, and partner management, as well as ensuring compliance with both organizational policies and local regulations. You will also support compliance evaluations, risk assessments, and mitigation activities, collaborating with various stakeholders across the organization to uphold compliance standards.

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What qualifications do I need to apply for the Manager-Compliance role at American Express?

To apply for the Manager-Compliance position at American Express, candidates should have experience in compliance risk management, particularly in areas like Anti-Money Laundering, Sanctions, and Data Privacy. A university degree along with relevant compliance qualifications is usually required, along with strong analytical skills, attention to detail, and effective communication abilities to manage compliance programs effectively within a matrix organization.

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How does American Express ensure compliance within its Global Network Partnerships?

American Express maintains compliance within its Global Network Partnerships by implementing a stringent oversight program that requires thorough participant due diligence, compliance risk assessments, and constant monitoring of regulatory changes. The Global Compliance & Ethics team plays a vital role in guiding these efforts, ensuring all operations meet both internal and external compliance standards.

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What types of skills are essential for success in the Manager-Compliance role at American Express?

Essential skills for success in the Manager-Compliance role at American Express include a strong understanding of compliance regulations, excellent analytical and problem-solving capabilities, and effective communication skills to convey compliance requirements across teams. It's also important to demonstrate the ability to prioritize tasks and handle a variety of responsibilities in a fast-paced environment.

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What kind of professional development opportunities does American Express offer for compliance roles?

At American Express, we prioritize your growth and development, offering various career advancement opportunities through training programs, mentorship from industry leaders, and access to professional development resources tailored for compliance roles. This ensures that as a Manager-Compliance, you can enhance your skills and knowledge to navigate the evolving compliance landscape.

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Common Interview Questions for Manager-Compliance
Can you provide an example of a compliance challenge you've faced and how you overcame it?

When preparing for this question, it's essential to highlight a specific compliance issue you've handled, detailing the steps you took to address it. Emphasize your analytical skills, how you collaborated with colleagues, and the outcome of the situation to demonstrate your problem-solving abilities and competence in compliance.

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How do you stay updated on compliance regulations and changes in the legal landscape?

Discuss various strategies, such as attending industry conferences, subscribing to compliance publications, and engaging with professional networks. Mention specific resources or networks you follow to keep abreast of regulatory changes that are relevant to the Manager-Compliance role at American Express.

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What is your experience with audits and independent testing in compliance?

Be prepared to share your approach to conducting audits and testing compliance controls. Provide examples of situations where you planned and executed audits, identified risks, and implemented solutions, highlighting your attention to detail and analytical thinking.

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Describe a time when you had to influence a key stakeholder regarding compliance issues.

In responding to this question, recount a specific experience where you successfully influenced a stakeholder. Focus on your communication strategy, the importance of the compliance issue, and how you achieved a positive outcome, emphasizing your negotiation and persuasion skills.

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How would you handle a situation where you find a major compliance breach?

Discuss your immediate steps when discovering a compliance breach, including documenting the issue, informing relevant stakeholders, and assessing the impact. Highlight the importance of transparency, accountability, and preventive measures for the future, ensuring that you convey your commitment to compliance.

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What strategies do you use to promote a culture of compliance within a team?

Explain your approaches to fostering a strong compliance culture, such as providing training, encouraging open discussions about compliance issues, and recognizing team members who demonstrate commitment to adherence. Share any experiences where you successfully implemented cultural changes in a previous role.

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What tools or technologies are you familiar with for compliance management?

In this answer, mention specific compliance management software or tools you’ve used, explaining how they helped in streamlining compliance processes. Discuss any relevant technical skills and how they enhance your capability to manage compliance effectively.

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How do you prioritize compliance initiatives when resources are limited?

Describe your criteria for prioritizing compliance initiatives based on risk assessments, regulatory requirements, and business impact. Emphasize the importance of communication with stakeholders to address resource allocations effectively while ensuring compliance needs are met.

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Can you explain the importance of due diligence in compliance?

Highlight how due diligence is crucial in assessing potential risks and ensuring that business partners meet compliance standards. Provide examples of how thorough due diligence can prevent issues down the line and promote a culture of integrity and ethical business practices.

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What do you believe are the biggest challenges currently facing compliance professionals?

Discuss current trends and challenges in the compliance industry, such as evolving regulations, technological advancements, and how global compliance scenarios can complicate procedures. Reflect on how these challenges shape your approach to compliance management.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

2970 jobs
MATCH
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BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 13, 2025

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