Manager, U.S. Regulatory Relations - Reporting - job 15 of 18

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The Global Government Affairs group within the General Counsel’s Organization seeks a Manager, U.S. Regulatory Relations – Reporting.  As the principal intermediary between the company and the supervisory personnel of its federal banking regulators, the U.S. Regulatory Relations (USRR) team plays a critical strategic role driving a cohesive approach to supervision, including by identifying focus areas of the regulators across engagements and preparing senior executives and the boards of both American Express (AXP) and American Express National Bank (AENB) for their interactions with agency personnel. The Reporting and Quality Assurance team within USRR is chiefly responsible a steady stream of reporting to the agencies, senior management and the AXP and AENB boards, among other functions.

The new Manager will be responsible for a suite of periodic and ad hoc regulatory reporting, including analytics that feed that reporting. The successful candidate will be in charge of gathering insights and developing reports for C-Suite executives, the AXP and AENB Boards of Directors, and a range of critical stakeholders across the enterprise. Special and hoc projects will provide additional growth opportunities. 

The Manager will collaborate closely with colleagues across USRR, as well as the Global Risk & Compliance Regulatory Exam Lifecycle Management (RELM) team and the Internal Audit Group (IAG), to gather critical information and insights for various reports and communications. In so doing, this individual will play a critical role ensuring the quality and consistency of messaging shared with key stakeholders across business units and functions, which in turn facilitates a cohesive approach to regulatory supervision. 

Responsibilities 

• Lead the development of various weekly, monthly and quarterly reporting products tracking developments in supervisory activity, for regulators and senior company leadership – including management committees and the AXP and AENB Boards – working in collaboration with the broader USRR team and key partners across the enterprise.
• Gather insights through data analytics to identify trends in regulatory activities
• Compile Daily News Updates to support awareness of pertinent external developments among a subscriber base of over 750 readers across the enterprise
• Develop and manage user stories for data visualization repository and graphics automation library
• Serve as the product manager for the USRR website. Understand requirements from key end-users and work with Technology to design and implement solutions 
• Provide occasional support for other team functions including quality assurance testing to ensure adherence to standards in addressing regulatory inquiries and the submission of documentation to the regulators on an established cadence.

Required Qualifications

• 5+ years of relevant experience preferred
• Bachelor's degree required.
• Prior regulatory management experience preferred but not required
• Advanced excel and data visualization skills
• Prior experience working with data visualization tools such as Tableau a plus
• Proficiency in Microsoft suite
• Proven experience and strong skills in preparing comprehensive and effective presentation materials
• Excellent written and verbal communication skills, including ability to distill complex matters effectively
• Highly organized and great attention to detail
• Strong inter-personal skills; able to establish and maintain cooperative working relationships across teams
• Strong analytical and problem-solving skills
• Ability to work well under pressure and in a fast-paced environment and to manage multiple deliverables simultaneously; operate with a sense of urgency
• Demonstrated ability to operate independently and escalate issues appropriately and in a timely manner
• Highly motivated self-starter with great personal accountability and project management skills
• Intellectually curious and creative, with a strong growth mind-set
• Ability to work effectively in a matrix environment

Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster