Direct Marketing Associate - North East Los Angeles

As a Direct Marketing Associate at Renewal by Andersen, your primary responsibility involves engaging with prospective customers at retail partner locations in North East Los Angeles. You’ll be tasked with promoting our window and door products, setting appointments for free consultations with our experts, and following up to ensure a smooth customer experience. The role requires a proactive approach to customer interaction, along with utilizing our proven marketing methodologies.

To qualify for the Direct Marketing Associate position at Renewal by Andersen, you need to be authorized to work in the United States and possess a valid driver’s license with a clean driving record. We are looking for outgoing individuals who are true people persons and can commit to weekend shifts. Additionally, applicants should be dependable team players and able to lift up to 50 pounds.

As a Direct Marketing Associate at Renewal by Andersen, you can expect to earn a base pay of $19 per hour, along with the potential for commissions of up to $1,000 weekly, depending on your performance in setting appointments. Your overall earnings will be influenced by your hard work and dedication in this role.

Renewal by Andersen provides a robust benefits package for Direct Marketing Associates working 20 or more hours per week. This includes a competitive base pay, an incentive compensation plan, medical, dental, and vision insurance, PTO, a 401(k) plan, and profit-sharing opportunities, as well as professional development and tuition reimbursement options. We prioritize your well-being both at work and in your personal life.

Yes, Renewal by Andersen offers paid training for Direct Marketing Associates. You'll be guided through our proven marketing methodology to ensure your success in this role. The training is designed to equip you with the necessary skills and knowledge to effectively engage with customers and set appointments.

I am drawn to the Direct Marketing Associate position at Renewal by Andersen because of my passion for helping people find solutions that improve their homes. I admire the company's longstanding reputation for quality and service, and I am excited about the opportunity to represent a product I can truly believe in while working within a dynamic team environment.

Handling rejection in a sales environment can be challenging, but I believe it is a part of the learning process. I focus on staying positive, analyzing what went wrong, and using that information to improve my approach for future interactions. I keep in mind that every 'no' brings me closer to a 'yes'.

I believe in making genuine connections with potential customers by actively listening to their needs and concerns. I use open-ended questions to encourage conversation and ensure I understand what they are looking for. Tailoring my pitch to showcase how Renewal by Andersen's products meet those needs has proven successful for me.

In my previous role, I noticed that our engagement at events was lacking. I proposed a more interactive booth design to make the experience more engaging and informative for attendees. By integrating hands-on demonstrations of our products, we increased appointment bookings significantly during that event.

The most rewarding aspect of a marketing role for me is the opportunity to help customers discover solutions that enhance their lives. Seeing the direct impact of my efforts through increased engagement and bookings gives me a sense of accomplishment and motivés me to excel further.

In a high-pressure environment, I prioritize tasks based on their urgency and impact. I make use of checklists to keep track of my responsibilities and set realistic deadlines to manage my time effectively. This structured approach allows me to stay organized and ensure that I am meeting the needs of our customers efficiently.

In commission-based roles, my motivation stems from the challenge of setting and exceeding my personal goals. I find that the more effort I invest in my work, the greater the rewards, not just financially but also in terms of personal growth and development.

To ensure excellent customer service, I practice active listening and empathy in my interactions. I aim to understand each customer's unique needs and address any concerns they may have. Following up after interactions to gather feedback also allows me to continuously improve my service.

In my previous roles, I have developed a systematic approach to follow-ups, ensuring I maintain communication with leads in a timely manner. I keep an organized calendar and use reminders to schedule and confirm appointments, which helps build trust and reliability with the prospects.

I stay informed about the window and door industry by following relevant news sources, participating in webinars, and engaging with professional organizations. I also network with industry peers to learn about emerging trends and customer preferences, which informs my approach as a Direct Marketing Associate.