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Account Manager - New Jersey (Nephrology)

Position Summary:

The Account Manager is a sales role and will represent Apellis to all relevant key accounts in your assigned geography. With the goal of building trust in the company, its values, its science, and the product. They will be accountable for understanding those accounts, building effective territory and key account plans that address the range of all pertinent stakeholders in the healthcare ecosystem.

The Account Manager will create and implement account plans in collaboration with other Apellis customer-facing teams aligned to their geography. In addition, the Account Manager will identify treatment patterns, help to map referral networks and work cross-functionally with their overlapping partners. Further, the Account Manager serves as the lead point of contact for other account management activities, such as speaker management, marketing engagement, and other commercial needs.


Key Responsibilities Include:

  • Build and maintain proficiency in relevant disease states, patient and clinic experience, market landscape, and product.
  • Drive company revenue by achieving all sales/marketing objectives and goals.
  • Serve as the primary commercial interface with key accounts, being accountable for the overall customer experience.
  • Develop and maintain a deep understanding of and relationship with key accounts, including all relevant stakeholders (e.g., physicians, nurses, office staff, management, etc.). 
  • Establish and execute against business plans for key accounts in alignment with national strategy and resources. Effectively communicate those plans and lead key account strategy discussions with leadership, building understanding and support.
  • Assess the treatment patterns and referral networks affiliated with key accounts.
  • Work collaboratively and compliantly with multiple stakeholders, including community engagement teams, patient services, medical affairs, and operations teams, in order to achieve account objectives.
  • Goes above and beyond to help fellow regional team members and Account Manager colleagues when needed. Proactively shares knowledge and expertise with others to contribute to the team’s overall success.
  • Effective utilization of all approved resources to help achieve territory and account objectives.
  • Proactively communicate with Regional Sales Director on a routine basis to discuss/share ideas, challenges, and best practices.
  • Responsible for sharing field insights back with home-office team and participation in internal workshops and insight readouts as well as regularly bringing forward innovative engagement tactics.
  • Operate with a high level of professional integrity, within established guidelines and policies, and in alignment with the Apellis culture and values.

Education, Registration & Certification:

  • BA/BS degree

Experience:

  • 4+ years of biotech/pharma sales and account management experience
  • Experience working in Nephrology, Hematology/Oncology and/or rare disease market preferred; transplant and hospital/IDN experience is also valued
  • Experience in product launches preferred

Skills, Knowledge & Abilities:

  • Proven track record of sales success
  • Expertise in creating and executing on customer / account plans, informed by local knowledge and aligned to strategy and tactics provided by headquarters
  • Passion for understanding and championing the needs of customers and accounts, resulting in strong relationships, credibility, and trust
  • Demonstrated learning agility as shown by past success when encountering new challenges, roles, and/or situations (including the ability to engage virtually).
  • Positive attitude and comfort in navigating ambiguity
  • Commitment to effective collaboration with key company stakeholders driven by a high degree of emotional intelligence.
  • The ability to persevere and focus on solutions when encountering all obstacles.
  • Strong communication skills with the ability to listen actively, express compelling ideas fluently and succinctly, and present effectively
  • Demonstrated integrity on the job, including an understanding and deep respect of relevant rules and regulations within the pharma sector

Physical Demands and Work Environment:

  • Must be willing and able to fully comply with any and all applicable credentialing requirements for customer interactions.

Travel Requirements:

  • Must live in territory. Willing to travel domestically up to 75% of the time, including overnights, depending on territory.

Benefits and Perks:

Apellis offers a comprehensive benefits package, including a 401(k) plan with company match, inclusive family building benefits, flexible time off, summer and winter shutdowns, paid family leave, disability and life insurance, and more! Visit https://apellis.com/careers/ to learn more.

Company Background:

Apellis Pharmaceuticals, Inc. is a global biopharmaceutical company that combines courageous science and compassion to develop life-changing therapies for some of the most challenging diseases patients face. We ushered in the first new class of complement medicine in 15 years and now have two approved medicines targeting C3. These include the first and only therapy for geographic atrophy, a leading cause of blindness around the world. With nearly a dozen clinical and pre-clinical programs underway, we believe we have only begun to unlock the potential of targeting C3 across many serious diseases.

For more information, please visit http://apellis.com or follow us on Twitter and LinkedIn

EEO Statement:

Apellis is an equal opportunity employer and complies with all applicable federal, state and local fair employment practices laws. Apellis strictly prohibits and does not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender (including gender nonconformity and status as a transgender or transsexual individual), age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, genetic information, marital status, AIDS/HIV status, smoker/nonsmoker, and occupational pneumoconiosis or any other characteristic protected under applicable federal, state or local law.

For San Francisco postings: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.  

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

 

 

Average salary estimate

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$80000K
$120000K

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What You Should Know About Account Manager - New Jersey (Nephrology), Apellis

If you're an enthusiastic and results-driven professional looking for an exciting challenge, Apellis Pharmaceuticals has the perfect opportunity for you as an Account Manager in Nephrology based in New Jersey! In this role, you'll be the face of Apellis, engaging with key accounts and forging meaningful relationships within the healthcare ecosystem. Your mission is to showcase our innovative therapies while gaining deeper insights into treatment patterns and referral networks in the nephrology space. You will craft and execute strategic account plans, collaborating closely with cross-functional teams to deliver top-notch customer experiences. With a deep understanding of your accounts, you'll drive company revenue and align business strategies with Apellis' national objectives. Not only will you help implement marketing engagement plans, but you'll also lead discussions that share breakthrough ideas and best practices with your fellow team members. Your strong communication skills, emotional intelligence, and proven sales success will serve you well as you navigate this dynamic field role, tackling any challenges with positivity and persistence. Join a company that is not only making waves in biopharmaceuticals but also cares deeply about its employees, offering a robust benefits package to support you. Are you ready to make a difference with Apellis?

Frequently Asked Questions (FAQs) for Account Manager - New Jersey (Nephrology) Role at Apellis
What are the key responsibilities of an Account Manager at Apellis Pharmaceuticals?

As an Account Manager at Apellis Pharmaceuticals, your key responsibilities include building relationships with key accounts in the nephrology sector, developing strategic account plans, driving sales objectives, and collaborating with cross-functional teams to ensure a cohesive approach to account management. You'll be engaged in understanding treatment patterns and referral networks while serving as the primary point of contact for your accounts.

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What qualifications do I need to become an Account Manager at Apellis Pharmaceuticals?

To qualify for the Account Manager position at Apellis Pharmaceuticals, you should have a BA/BS degree and a minimum of four years of biotechnology or pharmaceutical sales experience. Experience in nephrology, hematology/oncology, or rare diseases, along with knowledge of product launches, will set you apart. A successful track record in sales and a passion for customer engagement are also essential.

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What skills are essential for the Account Manager role at Apellis?

The essential skills for the Account Manager role at Apellis Pharmaceuticals include strong communication skills to convey compelling ideas, emotional intelligence to navigate relationships, and demonstrated learning agility to handle new challenges effectively. Being solution-oriented and having a positive attitude will also contribute to your success in this high-stakes environment in nephrology sales.

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Is travel required for the Account Manager position at Apellis Pharmaceuticals?

Yes, the Account Manager position at Apellis Pharmaceuticals requires travel up to 75% of the time. You should be willing to travel domestically to meet with key accounts, including overnight stays as necessary depending on your territory. This travel is an essential part of your role to build rapport and maintain relationships with healthcare stakeholders.

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What benefits does Apellis Pharmaceuticals offer to Account Managers?

Apellis Pharmaceuticals offers a comprehensive benefits package for Account Managers, which includes a 401(k) plan with company match, family building benefits, flexible vacation policies, and paid family leave. Additionally, Apellis provides disability and life insurance coverage, along with a supportive work environment aimed at your professional development and personal well-being.

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Common Interview Questions for Account Manager - New Jersey (Nephrology)
What strategies would you utilize to build relationships with key accounts as an Account Manager?

In your response, emphasize the importance of understanding the needs of each account through research and active listening. Discuss the strategies you would implement to foster trust and open communication, such as regular check-ins, personalized engagement plans, and collaborating with internal teams to provide tailored solutions.

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Describe a challenging situation you faced in account management and how you resolved it.

Share a specific example that highlights your problem-solving skills and emotional intelligence. Discuss the steps you took to assess the situation, the solutions you proposed, and the outcomes. Emphasize your ability to remain calm under pressure and your commitment to customer satisfaction.

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How would you ensure that your account plans align with Apellis Pharmaceuticals' national strategies?

Explain your approach to conducting thorough market and account analysis to develop strategic account plans. Mention your ability to collaborate with leadership and cross-functional teams to align objectives and resources. Highlight the importance of continuous feedback to refine strategies as needed.

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What is your experience with data analysis in relation to sales and account management?

Discuss your proficiency in analyzing sales data and market trends to inform decision-making. Provide examples of how you have used data tools or CRM systems to track account performance and identify growth opportunities, showcasing your analytical skills in a sale-driven environment.

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Can you provide an example of how you have handled competition in the market?

Your answer should reflect your strategic thinking and ability to differentiate your offering. Describe how you identified competitor actions and leveraged your relationship-building skills to emphasize the unique value proposition of your products, ultimately leading to maintaining or increasing market share.

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How do you prioritize your accounts and manage your time effectively?

Highlight your ability to assess the potential of each account based on factors such as revenue opportunity, strategic alignment, and customer needs. Discuss time management techniques you use, such as prioritization matrices or scheduling strategies, to ensure that you maximize effectiveness while maintaining responsiveness.

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What motivates you in a sales role, especially in a challenging field like pharmaceuticals?

Share what drives you to succeed in sales. This could include your passion for improving patient outcomes, enjoying the challenge of meeting targets, or the satisfaction of building long-term relationships. Demonstrating your intrinsic motivation will resonate with interviewers looking for passionate candidates.

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How do you stay informed about industry trends and advancements in nephrology?

Emphasize your commitment to continuous learning by discussing specific resources you utilize, such as industry publications, attending conferences, or connecting with thought leaders. This shows your proactive approach and dedication to staying at the forefront of your field.

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What role does teamwork play in your approach as an Account Manager?

Discuss your belief in the value of collaboration in achieving common goals. Give examples of how you have effectively partnered with colleagues from different departments to enhance customer experience, share insights, or create joint strategies that led to success.

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Why do you want to work for Apellis Pharmaceuticals specifically?

Express your enthusiasm for Apellis' mission to develop life-changing therapies and how it aligns with your personal values. Cite specific values or projects of Apellis that resonate with you, showing genuine interest in contributing to their success.

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Established in 2009, Apellis is a clinical-stage biopharmaceutical company focused on the development of novel therapeutic compounds for the treatment of a broad range of life-threatening or debilitating autoimmune diseases based upon complement i...

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January 14, 2025

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